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Your nearby Five Guys at 310 NE 78th St. in Vancouver is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it’s using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Fast-food chain with made-to-order burgers, fries & hot dogs, plus free peanuts while you wait.
Hours
| Tuesday | 10:30 AM–11 PM |
| Wednesday | 10:30 AM–11 PM |
| Thursday | 10:30 AM–11 PM |
| Friday | 10:30 AM–11 PM |
| Saturday | 10:30 AM–11 PM |
| Sunday | 10:30 AM–11 PM |
| Monday | 10:30 AM–11 PM |
Address and Contact Information
Address: 310 NE 78th St, Vancouver, WA 98665
Phone: (360) 574-2810
Website: https://restaurants.fiveguys.com/310-ne-78th-st
Menu Photos
Order and Reservations
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Reviews
Keith Fort
Not worth $28 for a burger that was avarage in taste, medium fry, and a shake. Shake was good. Fry’s a little greasy. I won’t go back
… moreRob M
I placed a to‑go order at the counter and was greeted warmly at first. However, once the staff saw that I hadn’t added a tip for a to‑go order, the service noticeably changed. The cashier walked back to the kitchen, and from that point on the experience went downhill.
The customer ahead of me, who had tipped, received friendly conversation and care from the cook. When my order was ready one minute later, the cook called out “74” without eye contact, dropped the bag on the counter, and immediately turned away.
The food itself reflected the shift in attitude. My fries were completely undercooked — they came out of the cup as one clump of warm potatoes — and the burger patty was raw in the center. I couldn’t eat any of it, so I essentially wasted $20.
I don’t visit often because it’s expensive, but the food is usually good. That’s why this experience stood out. I believe tipping is for good service, not something expected for fast‑food takeout, and certainly not something that should affect the quality or safety of the food being served.
I’m sharing this because I hope management will address the behavior I witnessed. No customer should receive different treatment — or unsafe food — based on whether they tip for a to‑go order.
Updated:
I appreciate Five Guys reaching out. However, the link provided requires me to submit extensive personal information and agree to Five Guys full privacy policy and arbitration terms before I can even describe what happened. I’m not comfortable entering into a legal agreement or sharing unnecessary personal data just to report a service issue.
If Five Guys genuinely wants to address this situation, please provide a direct, non‑contractual way to communicate with management — one that does not require waiving rights, submitting to arbitration, or authorizing broad data sharing. I’m willing to discuss the incident, but not under terms that place all obligations on the customer.
Based on Five Guys’ own privacy policy and rights‑request form language, submitting through their link means:
– You must provide full personal information (name, address, email, etc.) for them to “identify you in their systems.”
– Any information you submit can be processed under their privacy policy, which explicitly states that by submitting information you agree to their terms, including how they collect, use, and share your data.
– Your submission is treated as a formal rights request, not a simple complaint — meaning they may store the data, keep a record of the request, and apply their legal terms to it.
– Their privacy policy is incorporated into their Terms & Conditions, which include dispute‑resolution clauses such as arbitration.
The link isn’t just “tell us what happened.” It’s “agree to Five Guy’s legal framework first.”
– Discourages customers from speaking up unless they’re willing to hand over personal data.
– Potentially chills honest reviews, because arbitration clauses can be used to pressure customers into removing public complaints.
Even if they never intend to use those clauses against you, the fact that the only path they offer requires agreeing to them is unreasonable.
… moreThe customer ahead of me, who had tipped, received friendly conversation and care from the cook. When my order was ready one minute later, the cook called out “74” without eye contact, dropped the bag on the counter, and immediately turned away.
The food itself reflected the shift in attitude. My fries were completely undercooked — they came out of the cup as one clump of warm potatoes — and the burger patty was raw in the center. I couldn’t eat any of it, so I essentially wasted $20.
I don’t visit often because it’s expensive, but the food is usually good. That’s why this experience stood out. I believe tipping is for good service, not something expected for fast‑food takeout, and certainly not something that should affect the quality or safety of the food being served.
I’m sharing this because I hope management will address the behavior I witnessed. No customer should receive different treatment — or unsafe food — based on whether they tip for a to‑go order.
Updated:
I appreciate Five Guys reaching out. However, the link provided requires me to submit extensive personal information and agree to Five Guys full privacy policy and arbitration terms before I can even describe what happened. I’m not comfortable entering into a legal agreement or sharing unnecessary personal data just to report a service issue.
If Five Guys genuinely wants to address this situation, please provide a direct, non‑contractual way to communicate with management — one that does not require waiving rights, submitting to arbitration, or authorizing broad data sharing. I’m willing to discuss the incident, but not under terms that place all obligations on the customer.
Based on Five Guys’ own privacy policy and rights‑request form language, submitting through their link means:
– You must provide full personal information (name, address, email, etc.) for them to “identify you in their systems.”
– Any information you submit can be processed under their privacy policy, which explicitly states that by submitting information you agree to their terms, including how they collect, use, and share your data.
– Your submission is treated as a formal rights request, not a simple complaint — meaning they may store the data, keep a record of the request, and apply their legal terms to it.
– Their privacy policy is incorporated into their Terms & Conditions, which include dispute‑resolution clauses such as arbitration.
The link isn’t just “tell us what happened.” It’s “agree to Five Guy’s legal framework first.”
– Discourages customers from speaking up unless they’re willing to hand over personal data.
– Potentially chills honest reviews, because arbitration clauses can be used to pressure customers into removing public complaints.
Even if they never intend to use those clauses against you, the fact that the only path they offer requires agreeing to them is unreasonable.
Robert Mahoney
We always enjoy Five Guys. The one in Hazel Dell, Washington is one of our favorites when traveling through Washington. It is easily accessible from I-5, has adequate parking, and friendly staff. The cheeseburgers were excellent and the establishment was clean. Only minor criticism is that the fries could have been warner. We dined in and they were mildly warm, but not hot as per usual. We would visit this location again and would recommend it to others.
… moreL. Furumasu
Fries was way too salty. We had to dust the salt off with napkins… but it was nice and crispy. Burgers were tasty
If u have a peanut allergy, beware, they have free peanuts all over the place. If not allergic, nice snack while waiting for your food.
… moreIf u have a peanut allergy, beware, they have free peanuts all over the place. If not allergic, nice snack while waiting for your food.
Lorian Nothun
I came in tonight to get a burger, and my burger came out pink and uncooked in some parts. I don’t know who was on the grill directly but they were tall and had glasses. Five guys do better for your high prices. Milkshakes were on point however.
… morefree minister
Exactly what a burger joint should be.
Excellent service, excellent food, reasonable price. The tasty fries are cooked in peanut oil, and made fresh. Burgers were excellent portions, also made fresh, and lots of toppings to choose from. Peanuts to eat while we wait, even though we couldn’t finish them because the service was fast.
… moreExcellent service, excellent food, reasonable price. The tasty fries are cooked in peanut oil, and made fresh. Burgers were excellent portions, also made fresh, and lots of toppings to choose from. Peanuts to eat while we wait, even though we couldn’t finish them because the service was fast.
Alice Brokenshire
If you’re ordering gluten free don’t bother at this location. My burger was made on a dirty line with no glove change. Tables were dirty.
I threw away my burger. Over priced and not worth the stop.
… moreI threw away my burger. Over priced and not worth the stop.
Jen L
This is a solid burger/fries/milkshake local place to get your cravings satisfied. They are quick, efficient and well priced. Give it a shot…or several.
… moreJ J
First time receiving food that was cold to the touch. I live 6 minutes away so Im highly disappointed. I ordered at 5pm which should have been rush hour. I also didnt get my shakes. Terrible experience all around.
… moreLisa Schlegel
Last week my family had 3 burgers and 2 med size fries. Burgers were not great, they were horribly soggy. 1 fry was regular 1 was Cajun. Here is both cups! Can u tell the difference? Cold, rubbery tasteless fries too. It was as if they sat done over the fryer on hold for 30 minutes.
Thanks but NO thanks 5 guys!
… moreThanks but NO thanks 5 guys!