Five Guys

  4.1 – 720 reviews   • Fast food restaurant

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Your nearby Five Guys at 11971 N Grand Pkwy E in New Caney is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it’s using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Fast-food chain with made-to-order burgers, fries & hot dogs, plus free peanuts while you wait.

✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Five Guys 77357

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Five Guys, 11971 N Grand Pkwy E, Ste 100, New Caney, TX 77357 …

Your nearby Five Guys at 11971 N Grand Pkwy E in New Caney is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more!

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Reviews

A. M
Five Guys delivers consistently good food. The burgers are juicy, made fresh, and fully customizable with plenty of topping options. The fries are generous and flavorful, easily one of the best parts of the meal. The only downside is the price—it’s a bit high for a fast-casual spot—and the wait can be longer during busy times. Still, the quality and portion sizes make it a reliable choice when you’re in the mood for a solid burger and fries.
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Ricky Oviedo
It’s been awhile since I have been to five guys, and I guess five guys thinks it’s still cool to charge separate for everything. Ok, I get it make a profit. We got 4 burgers, grilled cheese, hotdog, shake, two drinks, and two fries, $109. The anticipation is building! Im ready to enter into burger heaven. No salted patty, five guys, your days are numbered, terrible. Literally two slivers of mushrooms, and the grilled onions; I guess I needed a separate upcharge to get a bite full onions. The fries were good, but they are fries with Creole seasoning.

Listen, smash burgers are good, this location, it’s a no and the price point is terrible. And if you are going to charge for every item, then it better be damn good. You are missing the mark five guys at 99. I guess you know that, I’m the only family in here at 8PM.
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joshua smith
Unfortunately, the food is delicious but $88 for two adult burgers, three kids burgers, five small drinks and three regular french fries is absurd. My burger was dry my husbands was delicious my kids ate. Just disappointed we can’t come back due to pricing.
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Ashley’s Cornejo
This place is expensive for no reason the fries weren’t even seasoned. They tasted so plain. I’m sorry but 65$ for 3 simple meals is crazy for me . And they need to make combos because buying everything separately is too much . They had fast service is the only good thing . Employees made me feel so uncomfortable they were just staring at me and talking to each other . I left and ate at my house .
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James Hollin (Hollin Car Care)
We love Five Guys. So much I’d spend $75 to feed my crew and wife, 4 people. But today they sucked. The patties were overcooked and dry. Dry at FG? And the fries tasted like old burnt oil. Her bun less burger was thrown together, not together. It’s the main reason for going, so she can have it. Nothing about today’s food was Five Guys. It’s so weird. I mean do we go back or is this the slide, how it is now up there? As the owner of a 5star shop in the area I don’t give this rating lightly. But it was deserved. Be better.
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Kamila
The place is clean and empty when I went, there are bathrooms available for customers, the bathroom is clean and smells nice. About the food, the burger is good, and the bacon hot dog is cheese and great, but the fries are always black and taste like old oil, there were peanuts available to eat, it was the first time I saw them available in this location.
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Nancy Keen
Great burgers, shakes and fries! The small burger is more than enough and we split one order of fries.
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Madison Carter
Prices are an absolute joke! $50 for 2 people. They also sized down their fries. No more cups. Ordered a large and got a small size with no extra bagged fries. Strinkflation at it’s finest.
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Tareva Martin
Horrible experience today at this location. I informed the staff member that the floors were very slippery since it was wet outside and the gentleman assisting was nice and said “ok thanks”. The manager came from the back and said is there an issue and I said the floor is wet, I almost fell. He rudely said it’s not wet, be careful and it’s moist in the store. He proceeded to tell me that it’s too early to deal with this. I asked for his manager snd he said my name is Charles Bird, that’s all you need to know.

As someone who frequents this location often, I will no longer return. He was rude and dismissive when as a patron, I was simply informing the staff of a potential safety concern. I’m not sure if anyone will see this message but please be mindful that perception and customer service should be lead by the manager and it wasn’t in the instance. 1 star is too high for the recent visit.
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Jamie Ashby
Food is delish, but the price point is off.
Over $50 for 2 adults and 1 child when all you’re getting is burgers and fries is nuts. Maybe they could lower the price point if they lowered the crew down to just 5 guys. There were way more workers than customers.
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