Five Guys

  4.3 – 877 reviews   • Hamburger restaurant

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Your nearby Five Guys at 1778 S Hanley Rd in St Louis is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it’s using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Fast-food chain with made-to-order burgers, fries & hot dogs, plus free peanuts while you wait.

✔️Breakfast ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Five Guys 63144

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Reviews

Michael Huntsmills
Awful hygiene by employees and no care by management to address. Do not eat here if you expect your over priced meal to be cooked by sanitary humans. Five Guys will be like Quiznos in five year, gone or dwindling. I’m done with every location after no response to my complaint. Disgusting!

Okay. I reached out over a week to generic customer service email before your reply to my review.

You can’t have it both ways.

I can’t believe what I saw in plain sight, employee drinking water from a sink with bare hand and long fake nails that were dirty, and then employee handles food and cups meant for customers who are not hope to expect some kind of level of sanitary practices. Other employees saw this behavior.

Stop acting like you care. Five Guys did not respond till I made a public review.

What a joke.

Disgusting on every other level.

Waste your money here for unsanitary practices.

And they act like they care about initial complaint.

I wouldn’t take any type of gift card or coupon to rectify the filth, and disgusting sanitary practices I witnessed. Not worth my sick days, or anyone else’s.

Good luck in the 10 years Five Guys, you will be Quiznos, just a legacy of what use to be decent over priced meals in a pinch.

But keep acting noble and asking to hear more about my unpleasant experience to be complicit. I made that original complaint weeks ago to said link you sent. There was no response.

Get off your greasy pedestal whoever responds to a public review, sent two emails just pointing out the unsanitary issues, no response. You could not pay me to eat at this establishment ever, or any other Five Guys.
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Tamara Anderson
Customer service was perfect but my burger had red in it and the cheese was still cold not melted .. the the resultant was hot the cashier had to open a door for us and the tables was dirty
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True Skater
The food was delicious, the prices are reasonable, great selection of menu items, and I love the freestyle Coke machine ☺️☺️.
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shawn shipley
Fantastic service was fast the food was fresh the staff had a good sense of urgency as they got really busy and management kept his team together and crushed the rush. Can’t speak for every shift but this one knocked it outta the park 10 outta 10
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Redhead Chick
We waited over an hour at another restaurant and finally left because we never received our food. Went to FiveGuys and received great service and wonderful food!
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IM CALLING CORPORATE
Five Guys Burgers is typically not my first choice due to the prices, but I must say they do have very good high-quality fresh burgers, plus with the new combo option only in the St Louis area for about 15 bucks, it’s definitely worth it. The workers were also polite and friendly.
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Jake Simon
Really good burger with great customization.
If you’ve been to a Five Guys before, this one is friendly, clean, and the food is prepared relatively quickly.
If you’ve not been to a Five Guys before, come here to confidently get great burgers, fries and shakes.
Also know that:
1) there are free peanuts to shell and eat (not great for nut-free folks)
2) a standard burger has two patties (“little burger” has single)
3) you get a lot of fries, no matter the size you order.
I love participating via Google Reviews – if you find this review helpful, please click Like below. Thanks!
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Shannon Gernold
Super friendly staff. Amazing burgers and the fries are the best.. the staff here cares. They have a clean restaurant and the bathroom is spotless. That says alot to me about a place.. stop in and have a nice fresh burger and a cold drink..
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Char
Whoever was on the fry machine on August the 17th 2025, thank you very much. You got me a $27 tip because the fries were still piping hot when I got to their house 12 minutes later. It was very crowded in there but your expertise on the fry machine, and moving orders made the customers very happy. Uber personally reached out to me to let me know that they were even impressed by the tip amount (I’m sure they probably contacted them to see if they meant to do it). Lol
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Holly Shoesmith
My burger was great but the Cajun fries have SO much salt that my husband & I couldn’t eat them! & they weren’t crispy. The staff was polite. It’s a bit expensive, as well. The iced tea is on tap, tastes like lemon in it – not good or fresh.
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