Five Guys

  3.7 – 264 reviews   • Hamburger restaurant

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Your nearby Five Guys at 3025 S. Kinney Coulee Rd. in Onalaska is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it’s using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Fast-food chain with made-to-order burgers, fries & hot dogs, plus free peanuts while you wait.

✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Five Guys 54650

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Reviews

Lilmama4
My husband and I went tonight and I ordered a little bacon burger. With extra grilled onions, grilled green peppers, pickles, and mustard.

My husband got one with cheese (but with jalapeños).

It took 15 min just to get our order and they weren’t even that busy. Then the kicker is when I asked for them to fix it, I basically got a lecture like I was stupid or lying about saying “no cheese”. My husband was right next to me when we ordered. He heard me say “little bacon burger”.

When I grabbed the remade one I got a scolding from the short, older lady with glasses about “speaking up when I order or making sure they repeat my order.”

It’s not MY job to do their job. I know what I said. The chick who took my order didn’t repeat our order either. She was the one with tattoos.

I don’t appreciate the attitude. Just fix your mistake and don’t argue with the customer. This was ridiculous. I don’t plan on returning if this is how people are treated by your staff!
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James Kremmer
This location gets compared to the Rochester branch. Here’s the reason why: the food is CONSISTENTLY great at Rochester.

I’ve been to this location 3 different times since open.

First time, I couldn’t recommend it because the fries were sadder than a wet paper bag and the concept of seasoning was a lost art.

Second time was after 6pm. The burger was properly seasoned. The concept of crispy fries was still a foreign concept. I’ll even add in a clean restaurant without garbage over flowing wasn’t even in the business operating plans.

Alright, 3rd time’s a charm…

Clean store–Check
Welcoming environment and staff–Check
Clean condiment station and garbage changed–Check
Well seasoned food–Am I dreaming?!
Fries that are FRIED and CRISPY–You bet!

My knock on this location is the ability to put out consistently great food. 2 out of 3 times, this place has been cleaned. After 530pm, you may be entertained with a dinning experience that is not well maintained.

2 out of 3 times, I’ve had a real flavorful burger with fries that have been seasoned great.

2 out of 3 times, the fries have not met my standard as french FRIED (not crispy).

A real expensive burger experience. Most part, really happy with the freshness of the food. Less than happy with how the food has been seasoned. Pending on the time, you could be walking into a train wreck sit-down dinning experience.

As I shared earlier, the consistent quality of well seasoned food that matches the standard of 5 Guys. It’s hit-and-miss at the Onalsaka branch. When they are on, you are getting a damn fine (expensive) burger experience.
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Haley Sunderland
One of the main guys behind the counter was treating and training his coworkers so well. Very impressed with the kindness and professionalism here. And everything is pretty clean.

I think sometimes the burger might not be as good as other five guys (I wish the cheese was more melted) but I LOVE that they offer grilled green peppers.
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Juan Sanchez Philalopos Ralmirez
Good food. But they take forever to make the food. I just sat waiting for 20 minutes while everyone who was already eating stared at me. it was a little over $30 for 2 burgers and a hotdog. Sorry, but I’m one and done for that price. Food was exactly like A&W’s papa burgers and the hotdog. Even though the fries were made fresh, they didn’t taste fresh. Idk. It is what it is.
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Derek Banitt
Very good food, will definitely go back, fries are no comparison to other places, and you get alot of them
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Michael Hammock
My dad and I stopped here on our way out of La Crosse after we finished packing up my daughter’s stuff and moving her back home for the summer from college. He’d never been there so I thought it’d be a good time to have him give it a try. He really liked the food but almost couldn’t finish his burger; his order was almost exactly the same as mine, which was a Cheeseburger ( which, in Five Guy’s lingo, is a double ), some fries and a drink. As with every time I’ve eaten at one of these restaurants, the food was HEAVENLY and I left the place groggy and nearly in a food coma. On top of the excellent food, the employees were all in a good mood, the restaurant was clean and tidy and the bathroom was in very good shape.

You seriously need to hit Five Guys if you haven’t done so already. The food isn’t what I would consider to be cheap ( but what is nowadays ? ) but it’s certainly quite tasty.
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Jon McClendon
Had a good experience dining today. I had bacon cheeseburger and a regular fry with water. Service was friendly (greeted when you walked in) and fairly prompt to get food ordered and made. Burger was excellent with generous portions of fry. I would recommend this could be a meal for two if need be. Staff was actively cleaning throughout the time I was there which was a nice surprise . I would vote coming back for anyone looking for a good fast food burger. It is a bit spendy but for the taste and portion size, I think it was worth it.
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Dustin
There is a way to lead people and than there isn’t. I don’t know who the larger guy that was working today is it it’s very unprofessional and rude to repeatedly correct someone in a public setting raising your voice across the entire restaurant. That is cruel to that person and to your customers who are trying to enjoy their food in a friendly and peaceful environment. The young lady face was going red and she looked embarrassed to be in this place of work. I would be too if I was her. No way to treat your employees. -5 stars for you.
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Kalia Lee
It took at least 15mins to get our food… We ordered 3 burgers. 2 of those had no toppings (we asked for all the way minus mushrooms). We also ordered Cajun fries but got regular soggy fries instead. Waste of my time and money. 0 out of 5, would not recommend. You’re better off going to Hardee’s.
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Devin Lee
Would not recommend to my worst enemy, right out the door fries were cold and thrown all over the bag, took 20 minutes to get 1 burger and fries(store was empty). Requested items for the burger weren’t on it, Grease all over the bag literally dripping out of the bottom. Terrible experience
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