Five Guys

  4.1 – 1,004 reviews   • Fast food restaurant

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Your nearby Five Guys at 24548 Twelve Mile Rd. in Southfield is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it’s using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Fast-food chain with made-to-order burgers, fries & hot dogs, plus free peanuts while you wait.

✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Five Guys 48034

Hours

Tuesday10 AM–10 PM
Wednesday10 AM–10 PM
Thursday10 AM–10 PM
Friday10 AM–10 PM
Saturday10 AM–10 PM
Sunday10 AM–10 PM
Monday10 AM–10 PM

Address and Contact Information

Address: 24548 W 12 Mile Rd, Southfield, MI 48034

Phone: (248) 354-3483

Website: https://restaurants.fiveguys.com/24548-twelve-mile-rd

Menu Photos

Order and Reservations

Order: Order online

fiveguys.com

Photo Gallery

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Reviews

Girl Girl
Completely incompetent – could not get our order correct. We walked out and left our food there without even eating it. The worst! Staff and the worst service! We spent a ton of money for garbage and will never go back! Take the money we paid for the food we left
On the table and hire some competent staff!
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Marleesha Bates
I love this place. Food is always good and fresh. Employees are ALWAYS kind and welcoming. And they give me exactly what I need without me having to ask. Best location to go to.
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Roan Patrick
good food, great service. takes awhile as it’s cooked from scratch but it always tastes amazing. pricey for sure, but a good splurge once in awhile.
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Jadyn Freeman
I usually don’t leave reviews, but seeing as this happened on more than one occasion, I feel like I should and it’s necessary. Waited for over 30 minutes in the lobby for my food just to figure out that it was sitting behind the counter out of reach with the bag open, and they had never called my name for it. When I went up to see if the food was done, the worker told me that it wasn’t his fault it had been sitting there for so long because he had been in the back, even though I saw him walk in and out of the back multiple times, and there were workers actively working on food that they planned to take home with them. All I was offered was a simple “Sorry about that”. When I got home, the burgers were cold, and the fries were terribly salty. I will not be back as this happened to a friend of mine as well.
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Steven Bonas
The food It’s great!!!!!! the people are friendly !!!!!!the stores clean!!!!! The restrooms are very clean compared to other restaurants I feel like this is a very well run 5 guys. It seemed like very well organized behind the counter And the ladies knew what they were doing. Like my old wood Shop teacher used to say it’s hard to find good help these days…
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Nicholas Basile
When ordering this late last night on my way home from work, I honestly stopped because it was the only ring that sounded good. Now it’s been a minute since I’ve eaten at Five Guys. I don’t remember it being that expensive. For two burgers and a medium fry I paid a whopping $36. Along with that the worker who took my order looked as if she quite literally hated her life. It was hard to see especially after working 16 hours delivering Applainces with a smile on my face, even though my day was far from good. When I got the food, it didn’t take that long. I was pretty surprised by that. Unfortunately though, as I was cruising down 94 starving Do my best to enjoy my burger and fries, Each bite of my burger was like biting down into a just barely but thoroughly overcooked burger and bacon.. I was sad not gonna lie but being that I didn’t eat all day I smashed it like there was no tomorrow. For $36 though… man it just didn’t hit the mark. I hope to have a better experience next time if there is one. Oh yeah! Fries were on point, not gonna lie it was the very best part of the meal
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Ms Ollison
Worse experience at a 5 Guys I ever had. I placed an order online, arrived, ignored that the floors are so sticky you can hear them when you walk. The lady at the front told me I only had 1 meal, despite my receipt and me paying for 2 meals. I asked another woman there who confirmed it meant I had 2 meals. I told the lady hey you are going to have to learn to read the receipts. She started cussing at me about she “not giving a shit” I tried to tell her that was inappropriate behavior towards a customer. The manager completely ignored her behaviors and told me it was my fault for saying anything to her. I asked for a refund she said it would be 5-7 days I informed her it wasn’t fair to me that they were the ones running me off and that I would have to wait 5-7 days to eat. She called a man who was said to be the district manager. He laughed with her, I said it is not funny. He cut me off to say what did I expect that is with any credit card company. I was in total shock and disbelief. Meanwhile the lady who was upset over the feedback continued to cuss loudly while standing talking to other staff- not towards me but for everyone to hear her. I put my head down and just shock it before walking out. No food, still haven’t gotten a refund. It was almost like a Saturday night live comedy show and a sick skit. I understand everyone is desperate for staff but come on I am sure they can do better or at least train the staff on customer service and appropriate work behavior.
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baul104 luigi Baul
It’s been 10+ years since I’ve dined here at Five Guys restaurant. Fantastic foods and service! One thing they need to do is to simply cut back on the sodium for the fries, though. Other than that, I’m super satisfied with the service!
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Muziik L.I.F.E
Very good experience! Place was well maintained and clean
Liked the upbeat interaction with the employees. Paul was professional and friendly. Will come back again. Best fries and burgers ever!
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Dollar Bill
I ordered on the app and they started making my food when I arrived. I still had to wait 15 to 20 minutes. Nobody seemed to be looking at any orders on the app.
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