Five Guys

  4.2 – 1,375 reviews   • Fast food restaurant

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Your nearby Five Guys at 4025 Richmond Road in Warrensville Heights is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it’s using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Fast-food chain with made-to-order burgers, fries & hot dogs, plus free peanuts while you wait.

✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Five Guys 44122

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Reviews

Jennifer Ward
Thank You 5 Guys for the 40th Anniversary special, Buy one get one free,The burger was made perfectly and tasted so good. Your staff was on the ball and everyone was nice and professional. Keep up the great work.
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Frank T
Spacious place. A bit wait during rush hour – Friday 7:30pm. But you get to enjoy the free peanuts !
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S. P.
This is a great Five Guys with not a lot of people. The service was fast and they gave us lots of fries. It’s tucked back off the road. Plenty of parking
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Amaya T
I’m beyond disappointed with the service at this Five Guys. My order was made wrong, and instead of fixing it quickly, I was left waiting an unreasonable amount of time for a remake. By the time it finally came out, my fries were cold — and when I asked for a fresh order, I was flat-out denied.

So not only did I have to waste my time waiting for a mistake that wasn’t mine, but I was also expected to eat cold food and pay full price for it. That’s not customer service — that’s disrespect.

Five Guys charges premium prices, but this location clearly doesn’t care about basic quality or customer experience. Corporate needs to pay attention, because customers shouldn’t have to beg for hot fries at a burger place. Not only that but the TASTE was far below expectation.
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Behappy
The fries were greasy and taste old! Warrensville location food was a waste! I will stick to the Willoughby location..
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Erick Stone
Great service, very fast, the people are always friendly. To be honest 5 Guys has the best burger in America. You can spend 20+ dollars for a burger if you really want to be pretentious and not enjoy your meal. Free peanuts, seriously all the free peanuts. Free toppings. Awesome fries. And now they serve milk shakes. You cannot beat this place!
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Jason White
I got literally 10 fries in my regular Cajun, and they NEVER answer the phone. I’d really hate to see what the “Little Cajun” looks like if this is regular. Do you get 3 fries then? Worst 5 Guys I’ve been to in a long time.
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Cindy LPN
Been going to Five Guys for years, always great food. I went today and the small fry didn’t even fill the cup. Disappointed for sure. Possibly new employees?
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Jessica Taylor
Best fast food restaurant in the area, consistent, orders are always correct, super friendly staff, and they make everything easy for you. It’s clean all the time and they always wait until you’re there to make your fries so they are fresh.
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Terri
Watch your order to make sure it’s correct. I ordered a cheesedog and fries. Got a cheesburger. When I went back to the counter to get it corrected I asked for fresh fries. She gave me my refund and correct charge for the dog but turned around and charged me for another order of fries Got a refund on that as well, but the emoyees should really pay attention to what the customer is saying. What a total waste of time as overall i had to wait for two orders.
Also not friendly staff. No smiles…they just look miserable.
Won’t be back to this location
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