Five Guys

  4.4 – 766 reviews   • Fast food restaurant

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Your nearby Five Guys at 23050 Via Villagio Pkwy in Estero is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it’s using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Fast-food chain with made-to-order burgers, fries & hot dogs, plus free peanuts while you wait.

✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out Five Guys 33928

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Reviews

Brook Jimenez
Burger and fries are always great and made to order. I get mine in a lettuce wrap. I recommend extra napkins as these burgers are very juicy! They also give extra fries. My husband also loves their maple bacon milkshakes.
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John Morrow
After waiting for 15 minutes for my food, and seeing the three people that ordered after me get their food before me I finally got my order. $19 for a soda, Cajun fry and a little bacon cheeseburger. The burger was delicious as always but is really getting expensive. This was my fry order, what happened to loading the bag full of fries? For $5?… gotta be kidding me. Five guys count your days, between overpriced food, wall art and “best burger” articles from 13 years ago, your end is on the way.
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Marceline Crowley
Got with no teeth and dyed hair working the grill was extremely rude. Her attitude was very that I made the entire experience get ruined for me. I will absolutely not be returning to this location as her behavior was not only disturbing and disgusting. It was unacceptable and unnecessary. Not to mention the fact, the service was horrifically, slow, pretty sure the same female did it on purpose, as she clearly either hates her job or hates her life. Though I don’t blame her for looking like that. I will be calling corporate as well.
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Lisa Cooke
I have ordered the same “Hamburger” from a couple Five Guys locations every month without any issues—until today. The staff mistakenly entered “Little Burger” into the system. When I pointed it out, she insisted it was correct. After asking her to fix it, she struggled and had to call the manager.
When I checked the receipt, I was still charged over $1 more than the correct price for an incorrect order which was a smaller burger than I ordered. I brought this to the manager’s attention, but instead of handling it professionally, she was visibly annoyed, rolled her eyes, and tried to prove me wrong. Only after I explained it multiple times did she realize her mistake in calculating the refund. No apology was offered—instead, the manager implied the confusion was my fault.
The end result: I paid extra, received an inferior burger, wasted time on correcting the order, and experienced poor customer service. In addition, the burgers at the location do not taste the same as other locations- much inferior. This was by far the worst experience I’ve had at any Five Guys location!
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Lucas Andrade
Came at 8:30pm (they close at 10pm). Doors were locked. Instead of one of the employees coming to let us know there closing early they just went and hid in the back of the restaurant. Really disappointed- I really liked this place.
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Scott Martin
Very pleasant experience. Team all had smiles on their faces, hard at work. Food tasted amazing. Will be back!
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Scott B
Clean inside and out. Outdoor seating. Plenty of parking and was serviced quick and food was great
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Perci Mello
French fries was so bad burn a full oil.
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LYNN SHOVAN
This crew was awesome. Saw me looking around a bit and asked what they could help me with. Food was really good
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Katie Santos
Got home which is an hour away from this location after work and realized…. They never put meat on my burger. I waited for ten minuets longer than the pick up time because they said my burgers were ready and they were just waiting on fries which is plenty of time to realize you have two extra patties just sitting on the grill for some reason. I’m pretty disappointed but customer service was helpful in giving me a refund. Staff, be more attentive and focused on what you’re doing next time.
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