Five Guys

  3.9 – 1,067 reviews   • Fast food restaurant

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Your nearby Five Guys at 1757 East West Connector in Austell is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it’s using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Fast-food chain with made-to-order burgers, fries & hot dogs, plus free peanuts while you wait.

✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Five Guys 30106

Hours

Sunday10 AM–10 PM
Monday10 AM–10 PM
Tuesday10 AM–10 PM
Wednesday10 AM–10 PM
Thursday10 AM–11 PM
Friday10 AM–11 PM
Saturday10 AM–11 PM

Address and Contact Information

Address: 1757 East-West Connector, Austell, GA 30106

Phone: (770) 944-7308

Website: https://restaurants.fiveguys.com/1757-east-west-connector

Menu Photos

Order and Reservations

Order: Order online

fiveguys.com

Photo Gallery

Related Web Results

Cheeseburger, hot dog, fries, and milkshakes in Austell – Five Guys

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Reviews

April Yokely
I visited Five Guys Austell on September 17 around 9 PM and this was one of the dirtiest restaurant experiences I’ve ever had. I paid a little over $15 but walked out without eating because of how disgusting the store was.

The drink station was already dirty, but when I walked to the waiting area, I was shocked — fries were all over the floor (piled up near the fryer), the grill looked greasy and unclean, and the milkshake machine was gross. Counters and work areas were a mess.

I asked for a refund and pointed it out to the cashier, who said she was running the register and fryer while the other employee made burgers. But here’s the thing — I was the ONLY customer in the store. This wasn’t the result of a rush. From the looks of it, the mess had been there all day. Customer-facing areas should be a top priority when it comes to food handling, and there was zero effort made to maintain basic cleanliness.

At that point, I couldn’t trust the food safety or hygiene. I got my refund and left. Unacceptable, unsafe, and a health hazard. Management seriously needs to address this.
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Shiela Franklin
Came around lunch time. It was busy but the food was fresh. They have really good milkshakes. My only complaints is that the food is really expensive. 3 burgers, 2 fries, and 2 shakes was $70. We did wait for about 30 minutes so by then the milkshakes were done! lol
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Printassia Johnson
The burger was great, just way too expensive for me to become a regular. I spent $18+ for a burger($10.69) and shake($6.99)..

I could have sworn I heard her say $10.74, so I gave a $20.75 expecting $10.01 change, instead I got $2.01. I couldn’t believe the receipt.

Overall: 8/10
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L H
1 star off for the soggy, limp fries… but that’s how they always are at 5G. Food is otherwise always fresh, hot and delicious. Quick, helpful, attentive service. Atmosphere is always demonstrably clean. Food is pricey: >$20 for cheeseburger, drink and small (overflowing) fries. Appreciate the gratis roasted peanuts.
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Quan Smith
Ordered off Uber Eats and the burger was hot, fresh and appetizing. The fries were crispy and they were the best fries I’ve ever had at a five guys. Whoever made my food tonight needs a raise.
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Jaqause Mays
Not open. Lady went to the back when I pulled up lol first time here and won’t be back. Hours says 10 am on Sunday. It’s 10:49 and doors are locked.
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Ash V
Waited almost an hour for an online pick up order on the BOGO special deal day. I understand that it’ll be very busy & backed up with many orders but the issue I have is that I received an incorrect item in my order. I’m very disappointed. Didn’t realize until after I left but why go wait another hour for one burger again. I had already wasted enough time.
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Christina Burch
I would like to thank the crew of this location! I came around 6 ish this evening. It was super busy! Everyone was polite, and working efficiently. I got my order, there was a mistake. No biggie, we’re all human. They made it right, no questions asked, and they took care of me QUICK! Thank you!
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L Harris
Overpriced food for an underwhelming experience.
I ordered a simple cheeseburger with ketchup, mustard, and grilled onions.
They left the onions off my burger and put bacon there instead.
Also, there is a sign in the restaurant that says that the burgers are prepared well done. Well done means no pink in the burger.
My burger was not well done.
If a restaurant is going to charge extremely high prices for their food, I expect my socks to be knocked off.
This was a colossal waste of money! A mistake I shall not make again!
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Megan Woods
A few soggy fries are okay but when all of my large Cajun fries are soggy to me it just means they weren’t cooked enough. I understand you guys wait until I get there to drop my fries for my order. There’s no point in rushing a product and giving to me when it’s not fully cooked.

Basically just got a big bag of mashed potatoes.
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