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Your nearby Five Guys at 4500 West Village Pl. in Smyrna is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it’s using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Fast-food chain with made-to-order burgers, fries & hot dogs, plus free peanuts while you wait.
Hours
| Sunday | 10 AM–11 PM |
| Monday | 10 AM–11 PM |
| Tuesday | 10 AM–11 PM |
| Wednesday | 10 AM–11 PM |
| Thursday | 10 AM–11 PM |
| Friday | 10 AM–11 PM |
| Saturday | 10 AM–11 PM |
Address and Contact Information
Address: 4500 W Village Pl Suite 1007, Smyrna, GA 30080
Phone: (770) 438-2380
Website: https://restaurants.fiveguys.com/4500-west-village-pl
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Cheeseburger, hot dog, fries, and milkshakes in Smyrna – Five Guys
Welcome to your local Five Guys at 4500 West Village Pl. in Smyrna. With more than 250,000 ways to customize your burger and more than 1,000 milkshake …
Five Guys – Smyrna, GA Restaurant | Menu + Delivery – Seamless
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Five Guys, 4500 West Village Pl SE, Ste 1007, Smyrna, GA 30080, US
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Reviews
Rickisa Owens
I can’t tell you how many times I walk into a restaurant and am met with poor attitudes and no greeting. That was not the case here.
Rodney, the associate who helped us, completely changed the experience. Even though the store was busy, he greeted us right away with a smile. When I asked how his day was going, he honestly said it had been crazy, yet he still showed up with great energy and excellent customer service.
That kind of attitude makes a difference. Rodney deserves a raise… or at least make him a shift manager, LOL.
Because of him, this visit stood out in the best way.
… moreRodney, the associate who helped us, completely changed the experience. Even though the store was busy, he greeted us right away with a smile. When I asked how his day was going, he honestly said it had been crazy, yet he still showed up with great energy and excellent customer service.
That kind of attitude makes a difference. Rodney deserves a raise… or at least make him a shift manager, LOL.
Because of him, this visit stood out in the best way.
BN
Horrible service from manger Rodney. Placed a call in order on 2/25. When picking up my order the worker called my name twice and handed me someone else’s order. I get home, see that it’s something I can’t even attempt to eat, and call back. Initially I am told I would have to return same day for remake. I ask to speak to a manager (Rodney) and explain I am too far away and how it is a huge inconvenience to not receive what I paid for. He offers that I probably picked up the wrong bag which is completely false. After too much back and forth, he finally agrees to let me pick up a refund “as long as I don’t wait too long”. The next time I’m in the area 3/1 I call ahead to make sure he was there but when I show up, I get a million excuses as to why he can’t give me a full refund and offers gift cards instead. After way too much back and forth again I FINALLY get a refund which in no way compensated me for the inconvenience. I will NOT be back!
… moreSteve Freeman
Ok Burger, Nice employees they were having fun 7 employees (no customers in restaurant) for 2 bugers and 2 fries…RIDICULOUS PRICES 2 Burgers 2 Fries and I gave a 20% Tip….. for why ..I am not sure…LoL I tipped so they would do THEIR JOB well $56
I think next time I will go to Texas Roadhouse grill and sit down and be waited on by friendly professional staff and have 2 12oz NY Strips 2 sides ea steak and 2 baskets of bread and 2 cokes for the Exactly the Same Amount of Money $56
Maybe when the Robots replace employees 5guys can sell 2 Burgers and 2fries for what they are worth about $20
Man, I am glad I dont own a Franchise Good luck…the math doesn’t work. LoL
… moreI think next time I will go to Texas Roadhouse grill and sit down and be waited on by friendly professional staff and have 2 12oz NY Strips 2 sides ea steak and 2 baskets of bread and 2 cokes for the Exactly the Same Amount of Money $56
Maybe when the Robots replace employees 5guys can sell 2 Burgers and 2fries for what they are worth about $20
Man, I am glad I dont own a Franchise Good luck…the math doesn’t work. LoL
Marisa Couture
Came in tonight 2/28 at 8:30pm. I ordered jalapeños on my burger and thankfully we were dining in because when I got my burger there were no jalapeños on it. I went to the counter and stated that the jalapeños were missing thinking it was a simple oversight and I’d take them on the side. The kid tells me “oh we gotta cut some in the back”
I’m sorry but you all don’t close until 11pm. There shouldn’t be anything missing on the line with nearly 3 hours left in service unless you are physically out of it in the building, and if that is the case it should be communicated to the guest upon ordering. That wasn’t the case here. The case here was laziness. Laziness is not how you run a business
… moreI’m sorry but you all don’t close until 11pm. There shouldn’t be anything missing on the line with nearly 3 hours left in service unless you are physically out of it in the building, and if that is the case it should be communicated to the guest upon ordering. That wasn’t the case here. The case here was laziness. Laziness is not how you run a business
Phillip Parks
Just had the worst experience ever at five guys. I called and asked for the manager. A Hispanic lady answers and asked me why am I calling during lunch. I ignored the question and asked for the manager. She hung up the phone in my face. I called back she started yelling. I asked for the manager again. She put me on hold and walked to the manager and literally lied about the entire conversation. I heard her say the name will. So I think Will came to the phone. He sounded black, not really sure if Will is his name. He comes to the phone very aggressive. I Asked who am I speaking with, is this the manager. He then asked why do I want to know who he is. I calmly began to explain to him the situation I just had with his employee and wanted to speak to the general manager to make a complaint. He hung up in my face. I’m done with this five guys location. They act too street here. I be thinking I might get into a fight or get stabbed by one of the employees. The food is good. I’ll just start going to a new location. And recommend that my friends and family do the same thing. Shouldnt have to pay to deal with ratchet, ignorant employees in hopes of getting a good meal. Hopes the owner sees this
… moreFay Ashley
We had such an awesome experience at the Five Guys in Smyrna, Rodney the manager could not have been kinder. The establishment is clean and safe the staffs wonderful. Thank you
… moreCayla Kato
I placed a order. My order was completely incorrect. I went in three days later to get a remake as the manager told me that I could they refused to remake my order just pretty much giving my money away to restaurants that suck and don’t give a damn about customer service
… moreRobert Allen
5 Guys is one of my favorite burger places with a variety of burgers, hot dogs, shakes and fresh cut fries everyday. My favorite is the double cheeseburger with fresh cut Jalepeno.
… moreTiffany Thomas
This lady was so rude to my young son and I during our first time experience at any Five Guys. After being belittled and some back and forth, I asked for a refund in which she did eventually after several condescending comments but did not refund my tip. I asked for her name and she said she didn’t have to give me her name (I agree) before walking off and posing for this photo.
… morePretty Boss TV
Alicia was very rude. I came to get a meal as usual and needed an extra bag because I had 2 meals. She was very nasty and insisted they don’t give out extra bags. Never experienced that at any 5 Guys until now.
… more