
Your nearby Five Guys at 12210 West Broad St in Henrico is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it’s using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Fast-food chain with made-to-order burgers, fries & hot dogs, plus free peanuts while you wait.
Hours
| Monday | 11 AM–10 PM |
| Tuesday | 11 AM–10 PM |
| Wednesday | 11 AM–10 PM |
| Thursday | 11 AM–10 PM |
| Friday | 11 AM–10 PM |
| Saturday | 11 AM–10 PM |
| Sunday | 11 AM–10 PM |
Address and Contact Information
Address: 12210 W Broad St, Henrico, VA 23233
Phone: (804) 505-3136
Website: https://restaurants.fiveguys.com/12210-west-broad-st
Order and Reservations
Order: Order online
Photo Gallery
Related Web Results
Cheeseburger, hot dog, fries, and milkshakes in Henrico – Five Guys
Five Guys Restaurants in Henrico, Virginia – VA
Five Guys, 12210 W Broad St, Henrico, VA 23233, US – MapQuest
Last Updates
Reviews
I am not the type of person who complains, but my recent experience at your restaurant was unacceptable. The milkshake I was served was clearly off—made with expired milk—and I had to throw it away. When I mentioned this to the manager, he simply grinned and did not offer a replacement or refund.
Additionally, I specifically ordered a burger with no onions, yet it arrived loaded with onions. Once again, the staff made no attempt to correct the order or offer compensation.
This level of indifference and disregard for basic food quality and customer service is extremely disappointing. I have always enjoyed Five Guys in the past, but this experience has completely changed my view. I will not be eating at any Five Guys location again unless I receive an apology and a full refund for my order.
I ordered the Tiny Burger all the way, Hotdog all the way, Tiny fries and a drink. All the extra toppings are “free.” There is nothing tiny about the fries; I was served an absurd amount. Enough for two to three people. The burger after unwrapped was sloppy. They weren’t busy; so, this must be common practice. They slice their hotdogs in half which is a big turn off for me. The burger although titled “Tiny” was plentiful.
Everything tasted okay but nothing stood out. Their fries are fresh but they are not double fried so they aren’t crispy. They did have a good balance of salt. I think the best part of the meal were the fries and they were just okay. McDonald’s and even Wendy’s have better tasting fries. I truly believe that Wendy’s burgers have much more flavor and for the price, their sloppiness is acceptable.
Although the staff was friendly, I won’t be visiting any Five Guys in the foreseeable future with those prices. I can not recommend this franchise to anyone. I can have a full service lunch experience for the same price.
This time I got take-out to bring home and eat after a long shift at work. These burgers really hit the spot when you need to relax with an easy meal.
The people who work at the location I went to seem to have great teamwork when filling lots of orders.