

Your nearby Five Guys at 7346 Baltimore Avenue in College Park is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it’s using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Fast-food chain with made-to-order burgers, fries & hot dogs, plus free peanuts while you wait.
Address and Contact Information
Address: 7346 Baltimore Ave, College Park, MD 20740
Phone: (240) 828-8515
Website: https://restaurants.fiveguys.com/7346-baltimore-avenue
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Cheeseburger, hot dog, fries, and milkshakes in College Park
Five Guys Restaurants in College Park, Maryland
Five Guys: Fast Food Near You | Burgers, Fries, Shakes
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Reviews
Juicy burgers, but not to the point where it is greasy, and the fries were plentiful and hot (not too salty either).
Friendly reception and great atmosphere.
I’ve been coming to this location for a long time and never had an issue—until now. I went in on Sunday to buy a large fries, as I often do. This time, the fries were undercooked. I called to let the store know—not to complain, but to suggest they double-check food before serving it. I ended up speaking to the general manager, Judy, who told me she was the one who made the fries. I offered to send pictures, but she said it wasn’t necessary and told me I could stop by for a gift card.
That night, I went back to pick up the gift card and offered again to show the fries so they’d understand what happened. Instead, Judy dismissed me and said she didn’t want to “go back and forth,” which made me uncomfortable. I just wanted to be heard respectfully.
I returned to use the gift card on Tuesday. One of the staff members (female) who had been there Sunday rang me up. I asked if I could leave the change as a tip in the jar, and she said she couldn’t accept it. I said no problem, I’d save it. Instead of giving the gift card back with the remaining balance, she just kept it without asking, which I found unprofessional.
What followed was even worse. She grabbed a male staff member (wearing a black shirt and hat) and brought him to the back, clearly to talk about me. When he returned, I asked if he spoke English, and he said yes. He then says I’m a racist for asking (I’m latina too) I explained the situation, and he rudely told me the gift card only had 8 cents. I told him it was 48 cents—not because of the amount, but the principle—and showed him with a calculator. He refused to accept it and told me if I didn’t like their fries, I should go somewhere else. Then he said he had “heard about me” and that I “like to start trouble.”
I was shocked. I’ve been a loyal customer since they opened. I told him I know how to do basic math and that his tone was completely unprofessional. Unfortunately, the situation escalated into a heated argument—not because I wanted it to, but because I felt ganged up on and disrespected. The other staff joined in defending each other, and no one tried to de-escalate. As I was leaving, they continued talking negatively toward me, so I responded. Then the male employee called the cops on me as if I was the problem.
This entire situation was handled so poorly. It’s sad and frustrating that a simple quality concern turned into something so hostile. I will be contacting corporate and sincerely hope they review the cameras. No customer deserves to be treated this way.