
Your nearby Five Guys at 96 Sofia Drive in Shrewsbury is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it’s using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Fast-food chain with made-to-order burgers, fries & hot dogs, plus free peanuts while you wait.
Address and Contact Information
Address: 96 Sofia Drive Suite 101, Shrewsbury, PA 17361
Phone: (717) 942-2611
Order and Reservations
Order: Order online
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Reviews
After contacting the owner I received nothing. They requested the receipt, which I provided the only one we received, then nothing else. It’s very disappointing that they don’t care about their customers. I have all the info they need if they would only reach out to me. I had been checking my email daily but nothing. I hope no one else has this kind of experience. Very upsetting that customer service is so bad.
If you want to be insulted, visit this location. I’ve visited this place maybe 3 times within the past few weeks for milkshakes.
The first time, a manager rung me up, gave me my order number, and told me they would get to my order when they had the chance.
Sure okay.
So I’m standing next to the counter where the milkshakes are placed out, minding my own business.
Instead of calling out my order number like a normal human being, he just starts yelling “Sir, sir, SIR!” Like I’m supposed to know who he’s referring to. I look at him and then he just points at the milkshakes. I can’t make this up. It was something out of a cartoon.
Now the second time I went to pick up milkshakes, there was a different manager and a taller skinny blonde kid took my order. He was very polite professional. I had a nice interaction with him.
The last time which was yesterday, A shorter kid with short blonde hair and glasses tried to take my order. I gave my order, in my normal tone of voice, and for the only time in my life this guy says abrasively “You’re going to need to speak up, buddy”. So I yelled my order at him. For whatever reason this satisfied him. He barely apologized.
The overall atmosphere is one of apathy. No one seems to care about their job (except for a taller young blond kid, he was kind)
So for any future customers, you’re going to have to yell your order at the cashier and obsessively stare at the counter where they drop orders off because no one can list off order numbers even though they give it to you for some reason.
That said, the location is clean. Others have complained of inaccurate orders or rude staff, but I have never encountered either at this location.