Counter-serve sandwich chain offering made-to-order hot & cold subs, plus a variety of hot sauces.
Address and Contact Information
Address: 2303 White Bear Ave G, Maplewood, MN 55109
Phone: (651) 731-7827
Website: https://www.firehousesubs.com/
Menu Photos
Order and Reservations
Order: Order online
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2303 White Bear Ave., Ste G – Firehouse Subs
2303 white bear ave., ste g. Directions. Maplewood MN, 55109. 651-731-7827. Ways to order. Mobile Ordering.. Delivery. Catering. Dine in hours. Wednesday. 10: …
Firehouse Subs White Bear Ave. | Maplewood MN – Facebook
Choose any two medium subs from Hook & Ladder, Firehouse Meatball, Turkey & Provolone, Italian, or Chicken Parmesan Meatball and get two chips and two small …
Menu – Firehouse Subs
… Subs. Build Your Own Sub. Cold Subs. Hot Sauce Bottles. Small Catering. Salads … Firehouse Meatball. Meatballs, provolone & marinara · Club on a Sub. Turkey …
Reviews
Samantha terhark
In past years I’ve ordered food from here with no problems, but i came back in October and I’m not sure why the place was even open. I ordered a sandwich for pickup through the app. I went to pick it up at the time it told me it would be ready. It wasn’t even close to ready. I waited 25 min for my order. Only 1 single person got a sandwich in that time. There were 2 staff members building sandwiches so slowly as of they had all the time in the world. It didn’t look like they were stressed at all, but all the tables were filled with people and no one had food. Everyone was waiting on them. Hearing that other people had been there 45 minutes, I tried to cancel my order and the last 10 min of my time there was just waiting on them to have time to cancel my order (I tried online and couldn’t). They told me they didn’t know how to do it and that I would have to wait. After 10 min of waiting for them to help me, I had to leave to pick up my kids and told them to figure it out. I contacted them online and briefly talked to the manager, Ron, on the phone who asked if he could call me back. He never called me back and has been dodging my calls ever since. I don’t expect to ever get a refund anymore. I also don’t expect to ever get food from there again.
… moredave mccorkell
My wife and I waited 20 minutes for a couple sandwiches, they were not busy. It was so painful to watch the two workers work deliberately slow, it was painful. We each ordered a soft drink and found almost all the selections were empty. I told the guy behind the corner they were out of pop and he said ok, then did nothing about it. After waiting 20 minutes, the lady who made our order called it was ready. I went back up to her and told her that the dipping sauce was missing. She looked at me and said I have it with attitude, and she went back to making other orders. She ignored me the whole time while I was standing at the counter, after 5 minutes she pours the sauce into a cup and brought to us. My brisket sandwich was filled with roast beef and only a couple slices of brisket, and somehow my sandwich was soggy.
If I was the franchise owner I would be livid, this store is not being managed and clearly needs to be staffed with new employees. I have never seen a group of employees who make it so obvious they hate their jobs. I will never eat here again, and recommend everyone to avoid this place.
… moreIf I was the franchise owner I would be livid, this store is not being managed and clearly needs to be staffed with new employees. I have never seen a group of employees who make it so obvious they hate their jobs. I will never eat here again, and recommend everyone to avoid this place.
Seri Dresslar
I usually love Firehouse so I hate to leave a bad review but this experience was just ridiculous. I placed an online order and arrived after the time it was supposed to be ready. I then waited over FORTY FIVE more minutes past my order time for them to make my sandwich while the employees talked and yelled at each other. Absolutely zero apology for the wait. Forty five minutes for one medium sandwich (while only one other person was present in the store!) is insane. The Freestyle machine was out of many drinks- then, while trying to get a drink, an employee INTERRUPTED ME and began attempting to refill the machine: he failed and ended up actually BREAKING it. It was nearly an hour long experience only for me to get home and discover they gave me the wrong chips, too. They did make the sandwich correctly, though I can hardly applaud that after this experience. From reading other peoples’ reviews it’s very clear that the extensive wait times and horrible employee attitudes are a repeated issue, and the management obviously doesn’t care to put effort into fixing it. Just go to another location or don’t even bother.
… moreEmily Lutz
Not sure how they managed to remove my review the first two times. I have receipts from when I was in, and will continue to speak my mind.
Avoid this place. Food you ordered 20 minutes in advance wont be ready for another half an hour after you get there and say your name. Employees are rude, if you don’t want to be nice to people yo find a job that doesnt involve people!! Especially the girl. Owner needs to clean house and get decent people in there
… moreAvoid this place. Food you ordered 20 minutes in advance wont be ready for another half an hour after you get there and say your name. Employees are rude, if you don’t want to be nice to people yo find a job that doesnt involve people!! Especially the girl. Owner needs to clean house and get decent people in there
Tina Lindman
Last night I had family over and we had a late dinner. Ordered firehouse subs and could not believe how bad they were. Not only were all of the toppings missing along with side of chips and waters, but the subs were mostly all bread and no meat. There wasn’t even cheese! The person preparing our meals did not pay attention to any of the details. Four subs not worth $65!! Needless to say, very disappointed and won’t be using this location ever again.
… moreElle
The food is great but the employees here are what truly make this establishment a 5 star experience! The restaurant is so CLEAN! Literally not even a potato chip on the floor kinda clean. Even the hot sauce station is organized! QUALITY! As soon as you walk in the door they greet you and take your order immediately. Ron, Natcho & Michael really make every customers feel valued. They deserve a raise! Thank y’all for what you do! Firehouse bravo for hiring such an amazing team and please do whatever it takes to keep them on payroll! Def have my business!
… moreJames Hood
I hate having to leave a bad review for a place that is far and away better than any sub shop taste wise but their service at this location has been so bad the last few times I went in. They are clearly understaffed but the first thing you hear when you walk in is “there’s a 20-30 minute wait. Are you sure you want to wait?”. The last time I went in I waited 25 minutes. As usual, it was the best sandwich in town but I didn’t even get halfway through eating before a couple of employees started yelling at each other making it awkward for everyone in there. I ended up throwing away the rest of my meal which I paid a lot of money for. Real bummer
… moreJamesa Dillard
Came in the other day with my husband, we had 100% great service. Ron, “Nacho” & I’m not sure the girls name, all were amazing. Food was awesome! Made perfect
… moreKelley StepsofStrategy
Nothing I ordered is on the sandwiches. No mustard no mayo no onions. Soup missing
Sloppy with bread and lettuce.
This is the only time I’ve ordered from here & the last. I didn’t even get a full refund.
Horrible!!
… moreSloppy with bread and lettuce.
This is the only time I’ve ordered from here & the last. I didn’t even get a full refund.
Horrible!!
Rick Stafford
My only gripe is that the eating area is fairly small. We ate inside due to it being cold out and we had hot sandwiches.
I prefer a little more space. Did was on point though and the staff were very helpful. That Jamaican Jerk turkey always hits right.
… moreI prefer a little more space. Did was on point though and the staff were very helpful. That Jamaican Jerk turkey always hits right.