Firehouse Subs Riverwalk North

WE CATER! From small bites to big feasts – our catering has got you covered. To learn more visit us at 1301 S I35 Service Rd Suite 104 or online at www.

Firehouse Subs – Subs, Sub Sandwiches, Salads, Catering …

The Chicken ‘n’ Cheddar Rancher is piled with our new grilled chicken, crispy bacon, melted cheddar cheese and creamy buttermilk ranch served on a freshly …

Firehouse Subs Riverwalk North – Moore – MapQuest

Get more information for Firehouse Subs Riverwalk North in Moore, OK. See reviews, map, get the address, and find directions.

Reviews

Brooklyn Houser

I’d like to report a very disappointing experience at this Firehouse Subs location involving two employees, Oscar and David. Their customer service was exceptionally slow, unprofessional, and noticeably disrespectful. I’m not sure how long they have been employed at this location, but their behavior suggests they may benefit from additional customer-service training.

After choosing not to proceed with my order due to their conduct, both employees began giggling and smirking, which only made the situation more uncomfortable and unprofessional. This is especially disheartening because I’ve always loved Firehouse Subs and have never experienced anything like this before.

After a long day of work, the last thing I expected was to encounter such poor attitudes and dismissive behavior. I hope this matter can be addressed appropriately to ensure future customers do not experience the same.

… more

Kerrie

Picked up an online order for a friend, she stated not to forget the drink cuz her washers always to. I believe the reason being is cuz they dont make the drinks or leave a cup for one to be made by the order when its picked up.

… more

Stacey Gonzales

Should ve turned around when i asked the first question. Red flag #1 it took 3 employees to find a menu, Red flag #2 it almost took an hour for them to make 3 medium subs. There were only 2 other couples in there besides us that were already eating. Everything was super not so fresh. And when I mixed up my 75% onions with my chili, I took a bite only to spit it back out because it was so cold. Needless to say, we won’t be going back. I did not request a refund because it seemed to be run by a bunch of untrained children. Paid 35 dollars for 3 nasty med subs and I nastier cup of onions, oops, I meant chili.

… more

Nate H

This place used to be great. Extremely slow service now though. 25 minutes to make one sub and I was the only customer in there on a Sunday afternoon. There were four employees working, and all of them were just staring off into space with completely vacant looks on their faces the whole time that I was in there. It was clear that none of them cared about their jobs at all. Many of the drinks in the fountain were unavailable too. Good chance that I never come back to this location.

… more

Kevin Nuckolls

Hands down some of the worst “service” I’ve ever experienced.

I walked in during a slow time—four employees behind the counter, and not a single one greeted me. I stood at the clearly marked “Order Here” area while they talked among themselves, completely ignoring me. Finally, one of them casually said, “We don’t have a cashier here, you’ll have to use the kiosk.” Really? Four people standing around and not one of them could take my order?

I explained that I had a specialty coupon that needed to be rung up at the counter. Judging by their reactions, you’d think I asked them to dig a ditch. One employee reluctantly came over—earbud in, attitude on full display—and processed the order like it was the biggest inconvenience of her day.

I don’t know if a manager was absent or just doesn’t care, but the whole atmosphere was uncomfortable and unprofessional. It felt like no one wanted to be there—and they definitely didn’t want me there either.

If you’re going to order from here, do yourself a favor, order online and pick it up. Avoid dealing with the staff entirely

… more

Gary Messer

Manager needs a crash course in professionalism. You are busy i get it you would think the manager would be happy to be busy. But this one i don’t think so I had put in a big order and she rudely tells me we’ll it’s gonna be atleast 15mins which is and was perfectly fine but when I said this would be just fine she rolls her eyes and says I cant be here anymore she wants to go home because she cant take the pressure of a busy sat afternoon. Staff your store better. As im sitting here waiting for my order they are turning customers away not wanting to serve them because there ” busy” I spend well over 100 dollars every visit this is completely unacceptable. If this is gonna be the case moving forward im sure Jimmy johns and or jersey Mike’s could use some steady regular business may start going there instead of here

… more

Mike Dodson

I have been coming to this firehouse for years and it’s always been amazing. They put the new kiosks in and want you to place your order we come in for lunch and there’s six of us and the girl tells us we have to use the kiosk. She’s busy and it will be a while before she can get to the register. The only problem is the three people in front of us. Don’t know how to work the kiosk so it takes him 25 minutes to figure out how to make a sandwich on the kiosk we do not have enough time for lunch to wait on this new system. The girl was rude and we just leave and go next-door to the catch you’re gonna have to do better. I’m not coming back.

… more

–.

Soggy! You’re representing the local fire department. So should I assume the fire department didn’t appreciate the $1k check I put in the boot at the intersection?The last three visits were soggy bread, so I’m done. Firehouse used to be upper echelon, but who the hell wants a soggy wet bread sandwich?I’ll eat at home. Thx while it lasted.

… more

Brian Baker

The staff is always friendly and I’ve never had a bad sandwich from them. I recommend everyone come to Firehouse and especially this location.

… more

Laura Favaloro

Staff was super friendly and the subs were amazing. This was our first time eating here and will definitely be back again.

… more

… View more

Hours

Address and Contact Information

Menu Photos

Order and Reservations

Photo Gallery

Related Web Results