Firehouse Sub specializes in hot subs and sandwiches made with premium meats and cheeses, steamed to perfection, and then piled high on a toasted private recipe sub roll. Founded by Firemen, we have a passion for giving back to our communities through our flavorful food and heartfelt service. Takeout, delivery, drive-thru, and catering services are available.
Counter-serve sandwich chain offering made-to-order hot & cold subs, plus a variety of hot sauces.
Address and Contact Information
Address: 324 E College Way Ste. 103, Mount Vernon, WA 98273
Phone: (360) 588-4632
Website: https://www.firehousesubs.com/
Order and Reservations
Order: Order online
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Reviews
They also donate to first responders, it just doesn’t get any better. I’m praying for the day that they make a location in Monroe WA so I can go more often. But for now we stop when we are traveling along i5
Please firehouse keep doing your thing, because right now I want to scream from the mountain tops about how much I love this place
I paid a delivery fee and tipped my driver. I understand that they are using a third party delivering company these things happen. I am just baffled at the way that Katie handled this. I get it if there are certain rules, it’s a bummer that they were requiring me to come to the store when I was at work and got it delivered for that specific reason.
She had a very condescending and annoyed tone. She even snapped at me several times. I was not being irrational, rude or any of that nonsense. I was very kind as I also work in customer service so I always try to be kind to those I’m interacting with. I understand that it can get busy. However, if it’s too busy to handle a phone call, maybe let it ring or place them on hold instead of answering the phone when slammed and then being absolutely rude.
Food is generally good and accurate. But the way that this was handled with lack of professionalism, the lack of common courtesy, consideration and kindness was really frustrating. I had to remove stars based on customer service from this experience.
They’re response on the phone, “You can dive back and we’ll replace it” I’m at work how can I drive back.
They are going to make me a new one tomorrow that’s all they can do as anything else is against the rules. The “rules” are what the owner does or does not do, the owner should always do the right thing and in this case would be replace the sandwich and credit a second one due to the error.
Completely unacceptable response to a wrong order. I’m glad the owner doesn’t have to work without food for lunch. Maybe they will eventually learn how to make things right with their customers, highly unlikely for this person though.
I hope the Firemen who founded this place are pissed, because for what it’s turned into is a disgrace.
We stopped to grab to go order just after 4pm on a Saturday. The place was empty.
The entire dining room was disgusting. Floors and tables are covered in crumbs. The drink station was a hot mess with sticky stuff all over the lids. Drink machine was dirty. Trash can was overflowing.
Filed a complaint. Got a call from a manager that used every excuse in the book to justify the dirtiness of the store. No resolution has been offered.
Will not be visiting this location again.