Firehouse Sub specializes in hot subs and sandwiches made with premium meats and cheeses, steamed to perfection, and then piled high on a toasted private recipe sub roll. Founded by Firemen, we have a passion for giving back to our communities through our flavorful food and heartfelt service. Takeout, delivery, and catering services are available.
Counter-serve sandwich chain offering made-to-order hot & cold subs, plus a variety of hot sauces.
Hours
| Tuesday | 10 AM–9 PM |
| Wednesday | 10 AM–9 PM |
| Thursday | 10 AM–9 PM |
| Friday | 10 AM–9 PM |
| Saturday | 10 AM–9 PM |
| Sunday | 10 AM–9 PM |
| Monday | 10 AM–9 PM |
Address and Contact Information
Address: 11492 Middlebelt Rd, Livonia, MI 48150
Phone: (734) 744-4007
Website: https://www.firehousesubs.com/
Menu Photos
Order and Reservations
Reservations: firehousesubs.com
Order: Order online
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Reviews
Christina Bushaw
Ordered from here yesterday from door dash. It was really good. Wished there was more meat tho.
Dinner plans fell through so I figured why not again right? Orders same thing but extra meat with banana peppers. Got a mushy soggy mess and fell apart when I picked it up. With mayo and mushrooms added. I hate mayo (hence the soggy mess) and I’m allergic to mushrooms. (Believe me I learned this in my 20s with magic ones)
Asked to speak to a manager on how to handle my messed up order. Duded sounded like he just smoked two blunts and couldn’t function. I asked who I was speaking to, the man said “carneial” refused to spell it out for me. If I am speaking to someone on a messed up order I would like to know the employee that I am speaking with. He was VERY “uhhhhhhhhhh” “ummmmmm” “im trying to fix your order, if you want to come in tomorrow morning to pick it up” like are you serious?? Yeah… I want it tomorrow morning when I will be at work. This place needs to figure out who is in charge and if it’s this man I feel sorry for them.
… moreDinner plans fell through so I figured why not again right? Orders same thing but extra meat with banana peppers. Got a mushy soggy mess and fell apart when I picked it up. With mayo and mushrooms added. I hate mayo (hence the soggy mess) and I’m allergic to mushrooms. (Believe me I learned this in my 20s with magic ones)
Asked to speak to a manager on how to handle my messed up order. Duded sounded like he just smoked two blunts and couldn’t function. I asked who I was speaking to, the man said “carneial” refused to spell it out for me. If I am speaking to someone on a messed up order I would like to know the employee that I am speaking with. He was VERY “uhhhhhhhhhh” “ummmmmm” “im trying to fix your order, if you want to come in tomorrow morning to pick it up” like are you serious?? Yeah… I want it tomorrow morning when I will be at work. This place needs to figure out who is in charge and if it’s this man I feel sorry for them.
Larry Woods
I ordered 6 subs, 3 sub combos, and a gallon of unsweetened iced tea for a total of $94 through the Firehouse Subs app. I tried to use a 25% off $25 promo code, which should have saved me almost $25, but the promo would not work in the app.
Since I was picking up my order at the Livonia, MI location, I went inside to explain the issue. I spoke with two employees, neither of whom could help because the order was placed through the app. One employee called the manager and told me I would need to wait 15–20 minutes for him to arrive.
After waiting, the manager, Luke, told me there was nothing he could do because the app is handled by corporate and not the store. He said he could not apply any discount at the register and blamed everything on corporate. I was given a corporate phone number, only to later find out corporate does not work weekends.
So I was essentially forced to pay full price for a large order due to a broken promo and was offered zero solution, zero compensation, and zero customer care. What made this worse was Luke’s attitude — he seemed uninterested, uncaring, and unwilling to even try to help. No apology, no attempt to make it right, just passing the blame.
As a customer, this was incredibly frustrating. I would expect a manager to at least make some effort to resolve the issue or provide an alternative, especially when the problem was clearly not the customer’s fault.
Very disappointing experience and horrible customer service.
… moreSince I was picking up my order at the Livonia, MI location, I went inside to explain the issue. I spoke with two employees, neither of whom could help because the order was placed through the app. One employee called the manager and told me I would need to wait 15–20 minutes for him to arrive.
After waiting, the manager, Luke, told me there was nothing he could do because the app is handled by corporate and not the store. He said he could not apply any discount at the register and blamed everything on corporate. I was given a corporate phone number, only to later find out corporate does not work weekends.
So I was essentially forced to pay full price for a large order due to a broken promo and was offered zero solution, zero compensation, and zero customer care. What made this worse was Luke’s attitude — he seemed uninterested, uncaring, and unwilling to even try to help. No apology, no attempt to make it right, just passing the blame.
As a customer, this was incredibly frustrating. I would expect a manager to at least make some effort to resolve the issue or provide an alternative, especially when the problem was clearly not the customer’s fault.
Very disappointing experience and horrible customer service.
D Sparks
The last few times I’ve been here my order has been incorrect. The last order was a steak sandwich w/ extra meat and I barely got any steak at all. About 2 weeks ago I ordered a bbq Carolina, again with extra meat and instead of extra meat they for some reason just split the sub so it looked like extra meat, but brisket was on one side and the ham and turkey was on the other. Very odd! That said, I’m done with Firehouse for a min.
… moreCaro Ornelas
We placed a same-day catering order for subs at the exact time we needed them, and the service was excellent. The staff member who assisted us was extremely kind, attentive, and very quick. The subs were delicious and fresh — everyone enjoyed them. Highly recommend!
… moreTeddy Schroeder
Phenomenal food, great price.. Best sub shop hands down..
Isaiah and Aubrey are always super kind and helpful.. Great place to eat!!! I recommend it every time..
… moreIsaiah and Aubrey are always super kind and helpful.. Great place to eat!!! I recommend it every time..
Kathy West
The French dip is awesome. Ordered online was ready when I got there and was delicious. Please make this a permanent menu item.
… moreTI M (TGZ32)
First couple times we went when they first opened was pretty solid and good. (First picture June 2022) Second and third pics are of my recent visit (Sept 2022) … same exact sandwich 1/2 the quality….soggy bread….overall Bummer for the price. Prob wont be back unfortunately.
… moreRachaell J
10/10 definitely recommend delicious fresh ingredients. I love it!! My first time here and may I must say they did a very great job. Very patient, understanding and helpful. Staff was super friendly and very nice.
… moreJosh Compton
Supposed to open at 10am. Definitely not. Waited for 15 mins I guess workers open when they feel like it, cool change your posted hours so people don’t waste limited lunch break time.
… moreArturo Trafny
Every time I go to this location, the staff are extremely nice and quick. The customer service is honestly fantastic. And, the most important thing, the subs always hit the spot. Definitely my favorite firehouse sub shop I’ve been to. Highly recommended!
… more