Firehouse Sub specializes in hot subs and sandwiches made with premium meats and cheeses, steamed to perfection, and then piled high on a toasted private recipe sub roll. Founded by Firemen, we have a passion for giving back to our communities through our flavorful food and heartfelt service. Takeout, delivery, drive-thru, and catering services are available.
Counter-serve sandwich chain offering made-to-order hot & cold subs, plus a variety of hot sauces.
Address and Contact Information
Address: 540 OR-99W Suite A, McMinnville, OR 97128
Phone: (971) 706-2138
Website: https://www.firehousesubs.com/
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Reviews
Robert Mahoney
We enjoy Firehouse subs sandwiches. We found the Mcminnville location to have the best prepared sandwiches of all of the Firehouse Sub locations we have eaten at. They were well heated, yet the bread was still soft, with plenty of meat and cheese. The service was prompt and efficient. We would eat there again. Think about joining their Rewards program to earn free subs.
… moreS. B
Neither employees had name tags on. I had to call back up to the store to get both of their names. Cobin and Cheyenne I ordered subs at 7:49 PM. I did not actually receive the subs 20 minutes later. Kobin was witnessed being told to make the subs as he was just wandering around the store, talking and complaining about how he was going to get home, it seemed he was more concerned about his Spark plugs being changed and other gossip. He made references on how another employee don’t even know how to make half the subs.They had only two steamers going . He didn’t drop the bacon for the sandwich Cheyenne had to, he walked away several times . Our meat went off in the steamer he opened it and just walked away,Cheyenne told him to finish the subs, when he came back, he made two more subs that were not ours before even grabbing our meat out of the steamer before he decided to finally finish making ours. There were 0 utensils. They were all gone, they were using their hands to grab the meat to place onto the subs, its as if they were tryimg to.close early before it was even 8 p.m. They we’re using a plastic spoon to scoop the mayonnaise out and dollop onto the sandwich, bread and spread gloves were not changed in and out there was a lot of huffing and puffing and eye-rolling from both. There was no lids on the tea canisters. When I called back up there to the store and asked for the names. I also addressed my concerns and complaints about how things were made. As my husband used to work at the store in St. Augustine as a trainer , has met the original owners and founders of Firehouse Subs, and so.we both know how the store is supposed to be run and how orders are taken. It was very disappointing to see how things are being done here at your store. I wish I could say this was the first time we’ve experienced this type of service at this location but unfortunately it isn’t. It seems to be a swinging door of employees so the service is hit and miss. But what is more disappointing is how they handle these situations. To not even hear back from the GM or have the on duty manager at that time address this issue the proper way is giving the impression this store doesn’t care about how their store is , customer care or satisfaction.
Upon telling this to the store manager on duty, Cheyenne, there was 0 apologies, when I complained she said, yeah, I understand yeah, I understand okay, I told her I would be leaving g a review she said okay omce more thanks and that was the end of the conversation.
I made this complaint on March 6th and have been told I would be contacted by the GM. I’ve yet to hear back from that stores GM or a apology from that store . I reached back out and told them I’ve not heard from the GM on the 10th, Jessica from guest services once again said sorry for my experience followed with :Unfortunately, I do not have a time frame for when they will contact you, but I have updated your case and it has been escalated. I have also requested that they follow up with you about this as quickly as possible. Here it is 7 p.m on Thursday of March 13th and still nothing. A store shouldn’t be run like this. Customers pay to much money to have service like this and have to experience this type of behavior.
… moreUpon telling this to the store manager on duty, Cheyenne, there was 0 apologies, when I complained she said, yeah, I understand yeah, I understand okay, I told her I would be leaving g a review she said okay omce more thanks and that was the end of the conversation.
I made this complaint on March 6th and have been told I would be contacted by the GM. I’ve yet to hear back from that stores GM or a apology from that store . I reached back out and told them I’ve not heard from the GM on the 10th, Jessica from guest services once again said sorry for my experience followed with :Unfortunately, I do not have a time frame for when they will contact you, but I have updated your case and it has been escalated. I have also requested that they follow up with you about this as quickly as possible. Here it is 7 p.m on Thursday of March 13th and still nothing. A store shouldn’t be run like this. Customers pay to much money to have service like this and have to experience this type of behavior.
Jackie Harling
Sandwiches are extremely good and consistent with fresh ingredients every time. Staff is very friendly and service quick.
… moreDerek Chastain
Jeffery and crew were great. The sandwich was exactly as ordered with modifications and delicious!
… moreRobin Martin
Don’t know the name of the person who took our order thru the drive thru but he was very nice, friendly and helpful and you just don’t get that often enough
… moreMichelle Nolen
So overpriced! I went tonight since I’d heard they made good subs. A ‘small’ sandwich was $6 and I figured it was on par with a ‘small’ Subway sub, aka 6 inches. How wrong I was. As you can see from the picture (20oz bottle for comparison) it is SO freaking small. I couldn’t believe it. Hardly any meat either. I’m never going back. I’ve never felt so ripped off at a restaurant before. It wasn’t even that good!
… moreKobyn Stewart
The thanksgiving sub is back baby!!!!!! I came in to order it; Aaron took my super complimented order and he did not seem to complain at all about it, great service! Mathew then steamed my food and he did a great job maintaining great customer service and my sandwhich was not soggy at all. Great service from these employees. They deserve a raise!
… moreJoe Peterson
**Update**
Now that the Jamaican Turkey is no longer on sale the prices are not very affordable for a family and it adds up too quickly. On top of that it was annoying being asked if I want to round up and donate after already spending so much money.
I find myself going elsewhere as dollar for dollar it was just too expensive to feed my family here when there are better options for the same price.
*****Original Review
One of the best sub places around!! I will never eat subway again!! Price for price and quality for the dollar make this a great buy.
When I eat here I feel as though the quality of the meat is much better than Subway and I leave feeling good rather than feeling sort of ill like I did when I would leave Subway.
Also there gluten-free Subs are also egg free so that makes life very easy since I am allergic to eggs and gluten doesn’t do well for me.
You get what you pay for. If you want quality delicious subs that leave you feeling great I highly recommend this Firehouse.
The Jamaican Turkey was stellar!
… moreNow that the Jamaican Turkey is no longer on sale the prices are not very affordable for a family and it adds up too quickly. On top of that it was annoying being asked if I want to round up and donate after already spending so much money.
I find myself going elsewhere as dollar for dollar it was just too expensive to feed my family here when there are better options for the same price.
*****Original Review
One of the best sub places around!! I will never eat subway again!! Price for price and quality for the dollar make this a great buy.
When I eat here I feel as though the quality of the meat is much better than Subway and I leave feeling good rather than feeling sort of ill like I did when I would leave Subway.
Also there gluten-free Subs are also egg free so that makes life very easy since I am allergic to eggs and gluten doesn’t do well for me.
You get what you pay for. If you want quality delicious subs that leave you feeling great I highly recommend this Firehouse.
The Jamaican Turkey was stellar!
That Dude
Every time I come into Firehouse Subs, I receive the most friendliest service from Hannah and Kyle. Everyone greets me, but those two always remember my order by heart. That tells me they truly care about their customers. They always have a smile on their faces, and makes my experience great every time. I highly recommend the Firehouse Subs on 540 NE Highway 99W Street in McMinnville, Oregon.
… moreKristi Jo Mamma
The staff here was great!! This was our first time getting food from Firehouse Subs. Food was good. We picked 3 different sandwiches and everyone was happy.
… more