Amanda Strickland
Amazing Staff!! Amazing Service!! Great Atmosphere!! Great for Catering!! Super Clean!! Fast Service!! Great Fries!! Top Notch Place all around!!
… moreKai Smith
Absolutely Wonderful Experience at this Location!! From start to finish the service was outstanding. The staff was friendly helpful and you can tell that they truly care about customer satisfaction especially Tiffany, we actually drive farther to come to this location because of her amazing service and personality, the kids love her. Everything here is always clean including the bathrooms which is not something that every place cares about these days. Everything here exceeds expectations. I highly Recommend this place to anyone looking for quality service and atmosphere and I will definitely be coming back!!!
… moreA B
Darrel was great w helping w my app that was stuck!! I drive past 3 Firehouse Subs just to get to this one. They always give the best and most accurate service!
… moreRico Cummings
This crew was awesome, Savannah, Tiffany, and Camryn was the greatest. Well Respected , fixed our food to perfection. We’re not going to any other firehouse sub again besides this one. They took good care of us. We love them for that. We just had a bad experience at the North Augusta location but it didn’t stop us from giving firehouses sub our business.You can see the difference in management at these stores. Great customer service. Keep up the good work and we hope other firehouse sub locations can learn from your team. Thank you ladies for your service.
… moreSimon Phelps
The food is great here, this is my favorite Firehouse but… Lately the environment has been horrible, a women who’s name I believe was Jamie has been constantly belittling workers, I’ve seen these workers for awhile and they do really well but then she just yells at them. They had a lot of people come in last week and in the middle of people eating she starts yelling at this one coworker and nobody else. If he did something wrong why yell at him infront of everyone that disrupts everyone else. If this continues I honestly don’t see a point in supporting Firehouse. I dont buy food to watch minimum wage workers get yelled at. To also add since I’ve seen her around the food has gotten worse.
… moreMaulik Patel
Worst Staff, worst service
I love firehouse subs but never at this location.
We ordered 2 veggie suns buying they just put bunch of mushroom even though we said we don’t want mushrooms, did not put cheese and when we showed them, almost whole staff came at our table to see as if we are lying and started blaming each other on their own staff, even after that they didn’t gave us neither cheese or removed mushrooms.
Worst experience, will never come back to firehouse subs.
The employees were savannah and others and they removed their names from their shirts as well.
So rude.. never again.
… moreBentley Lynn
Awesome people here, super friendly. Great vibes. Fries are good. Really clean. The Manager here is great. And Darrell was really nice to us too.
… moreBrian Keller
Very clean. Food was hot and the order was 100% correct. Restrooms were spotless
… moreNicole Lynn
The entire staff was super friendly and patient with us the food was delicious they were fast. Randy was very sweet and he took the time out to make sure our order was right and we had everything in our bag.
… moreDebbie Casalie
The staff here does not pay attention to the customer at all. I stopped by for lunch today and ordered a French dip sub. I ordered it without onions, and “for here,” (to eat in/not take out). Waited a few minutes and my name was called and it was put in a bag. When I opened the bag, the cup of au jus was in the bag sideways! Then I realized that my pants were wet, and it had dripped everywhere – on the floor, onto my pants, and shoes. Seriously? Why put it in the bag sideways? And then, upon opening the sandwich box, I saw it had onions on it, and I specifically ordered it without onions. The staff here needs to seriously pay attention to detail, utilize some common sense, and above all, listen to the customer!
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