4.3 – 620 reviews • Sandwich shop
Counter-serve sandwich chain offering made-to-order hot & cold subs, plus a variety of hot sauces.
✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery
Hours
| Monday | 10 AM–9 PM |
| Tuesday | 10 AM–9 PM |
| Wednesday | 10 AM–9 PM |
| Thursday | 10 AM–9 PM |
| Friday | 10 AM–9 PM |
| Saturday | 10 AM–9 PM |
| Sunday | 10 AM–9 PM |
Menu Photos
Order and Reservations
Order: Order online
order.firehousesubs.com
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4423 Coldwater Rd. – Firehouse Subs
Ft. Wayne IN, 46825. 260-755-5178. Ways to order. Mobile Ordering.. Delivery. Catering. Dine in hours. Thursday. 10:00 a.m. – 9:00 p.m.. Friday.
Reviews
Kimberly
The girl at the register was not friendly, mumbled everything then acted annoyed when I had to ask her to repeat herself. Meanwhile the guys making the food were far more interested in conversation with each other than working. I waited almost 15 minutes for a single sandwich while they casually joked around. Only one other order got done in that time and I overheard that they’d messed it up. To top it off, the sandwich was gross, all soggy and haphazardly smashed together. I used to like Firehouse Subs at a different location years ago but either this location is particularly bad or the chain has just really declined.
… moreSam Stone
This was my first time at firehouse subs and it’ll likely be my last. Whoever was bagging the food spent more time talking and having social hour, than actually doing their job. Order was not ready until 20 minutes after quoted and not one person said anything the entire time I was waiting in the pickup area until the food was done which is when they asked who I was picking up for. Food was better than I expected with the experience, but wasn’t hot and fresh which would have justified the long wait.
… moreRicardo Serrano Tapia
I wanted something different so I tried Firehouse subs on Coldwater Rd. My experience was terrible. I ordered the Firehouse steak & cheese combo. My sub was cold, only had steak and cheese. They forgot to put on the caramelized onion and bell peppers. Then, they forgot my french fries. I also ordered a brownie and of course I didn’t get it. I asked for my brownie and they offered me a cookie. They said the ran out of brownies.They offered me a cookie ($1.99) when I told them a paid for a brownie ($2.79). The worse part is that they knew they were out of brownies and they didn’t say anything until I asked for it. Over priced subs, horrible customer service! never again!
… moreTana Brooke
Best subs. Best service. Will go out of my way to come to this location over others (especially Illinois rd). Guys working 1/24 closing were so nice, I came in like 5 min before close to pick up and they weren’t irritated or frustrated at all. Love this location!
… moreKaleb !
GLUTEN FREE!! I am so glad that Firehouse Subs has a gluten free bread option. I finally had the chance to order it and it was extremely good! You couldn’t even tell it was gluten free! (It does look different than their traditional bread however). I ordered the Virginia honey ham (one of my top favorites!) I was extremely impressed by the service at this location. They asked if it was an allergy and I stated yes, they made sure all the other employees knew and everything got wiped down and it was carefully handled. I was so extremely impressed that a “fast food” type chain would go to these types of measures. It was definitely safe because I didn’t get sick after eating it and I was so happy!! Thank you Firehouse Subs for the great experience!!
… moreDominica H.
They are always friendly at this location!!! My sandwich is always well made and fresh! They also will give you a bigger sized cup if they are out of the smaller sizes. Very kind!
… moreBarbara Deckard
Today we celebrated our grandson 20th birthday and ordered 2 Firehouse Special and 1 Steak Sub with drinks and chips! The subs were fantastic, the staff were great and the interior neat and clean.
… moreLindal Walker
Have never had a bad experience. The food is always freshly sliced. The sandwiches are perfectly crafted. The staff was very friendly. The prices are reasonable. I usually get the Hook and Ladder, but the Brisket sandwich is also a favorite of mine. My friend got the cheese steak and at the recommendation of one of the staff added mushrooms. He said it was probably one of the best subs he has ever had. Will return next time I’m in the area!
… moreKade Williams
I have never had anything to complain about. I only ever order the Italian and it’s what I highly recommend to others. Definitely one of my favorite sandwich shops.
… moreJ Crozier
Really good sandwich (hot, fresh). The people working are all very friendly. Building looks clean inside.
The only negative thing is that it takes just slightly too long to get the food. It wasn’t overly busy, but there were a couple online orders that came in. Hopefully, that’s all it was.
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