Firehouse Subs Decatur

  4.3 – 524 reviews   • Sandwich shop

Counter-serve sandwich chain offering made-to-order hot & cold subs, plus a variety of hot sauces.

✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Firehouse Subs Decatur 35603

Hours

Tuesday10 AM–9 PM
Wednesday10 AM–9 PM
Thursday10 AM–9 PM
Friday10 AM–9 PM
Saturday10 AM–9 PM
Sunday10 AM–9 PM
Monday10 AM–9 PM

Address and Contact Information

Address: 2812 Spring Ave SW G, Decatur, AL 35603

Phone: (256) 340-8600

Website: https://www.firehousesubs.com/

Order and Reservations

Order: Order online

order.firehousesubs.com

Photo Gallery

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Details ; . 88% recommend (37 Reviews) ; . Open now ; . 2812 Spring Ave SW Ste G, Decatur, AL, United States, 35603 …

Reviews

Lexie Stovall
It was 3 younger guys in there tonight, and the guy that took my order was very respectful and kind! I think he fixed my sandwiches as well! He did AMAZING. I hate that I didn’t think to look at his name. I’ve been a few times, and the sandwich was dry, but tonight he most definitely knew what he was doing!
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Ashlyn Putman
Why promote a sandwich you never have the sauce for? Frenchdip = Aujus sauce. What do you never have? The sauce.
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April Pruitt
Terrible service the food was cold and bread was hard. When I called and asked for my money back the manager said that she could give cash. So I came back with food in hand. She then said that she talked to the owner and he said that they could not only refund but could not remake the food. Then the manager took it upon themselves to tell me that the bread they used came from Walmart. As I stood there I looked around and everyone else had good soft bread that was eating inside. Keep in mind I am the only person of color getting food and mine was hard bread from Walmart. I told the manager when I spoke with him that I tried calling corporate I couldn’t reach them. His response was well you know why? He stated because he is corporate and that nothing would get done and have a good day. Make sure that yall find somewhere else to eat. This place is a joke and management is even worse.
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W Bean
This location is the sincerest definition of grumpy. One of the very few times that I felt sorry to tip and I’m known as a big tipper.
I gave the staff a ZIRO star, they were unfriendly and very inattentive. I was the only one on line yet waited to place my order and waited longer to receive it.
Got to the hotel to find missing items that I paid for and my order is not how I ordered it but I won’t go back even if you put a gun to my head. It was that bad and it really takes a lot for me to say what I said.
No repeat visits for sure.
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Jose Castilla
We went in at 6:33 there were 3 people on the line; 2 of them were talking, which is perfectly fine. However, when I went to place my order they ignored us for a few minutes, when they finally took our order it was just a turkey bacon ranch sub M, and a NY steamer M not combos and it took them til 6:53 to give us our food. There wasn’t even any other customers when we placed ours. Another lady came in after us and placed her order and it was given out almost immediately after.
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Richard Bowers
Always good food and good service – it’s just a shame that they reduced the hot sauce bar offerings as much as they did.
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Paris Buck
I always have a great experience at firehouse and most of the time the same manager is there I believe her name is Ty. She greets me with a smile every time and has great customer service. The three ladies who were working today were all very kind and got my food out quickly.
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Jose Garcia
7/26/2025 @ 10:45am

I came in to pick up a mobile order. Usually, I get greeted when I step inside. This time, I came inside and walked into a funeral. I looked at all 4 employees and not one said anything. Felt like they didn’t want me there. So I say good morning, and I get one of them to say it back. Cool. I was acknowledged. I walk up to the counter, and the 2 at the counter just stare at me. They were doing nothing, just staring. Eventually he asks me what I needed, and I tell him about the pickup. I get my food and leave. The whole experience felt like they didn’t want me there because of my race, because I looked like a tourist, or because I didn’t look liberal enough. And yes, I can tell. Never coming back to this location.
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Lindsey Ligon
I always enjoy firehouse subs. The staff was very friendly today! I am very close to 5 stars and wish I could do 4.5, the food is amazing! The section that is no longer being utilized over by the drink machines could give a cleaner appearance. That is my biggest concern. I will review this review the next time I come in!! This is the hook and ladder.
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Santori Little
This location has been awesome every time our company uses it for catered events. Please be sure to visit this location. The staff is welcoming and willing to assist with any issues that may occur. Phenomenal job, Firehouse Decatur on Spring Ave.
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