4.3 – 412 reviews • Sandwich shop
Counter-serve sandwich chain offering made-to-order hot & cold subs, plus a variety of hot sauces.
✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery
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order.firehousesubs.com
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11553 Busy St. – Firehouse Subs
11553 busy st. Directions. Richmond VA, 23236. 804-897-7837. Ways to order. Mobile Ordering. Catering. Dine in hours. Thursday. 10:00 a.m. – 9:00 p.m.. Friday.
Reviews
Stacy Litchford
This Firehouse Subs location is great. The staff is always friendly, and the food is consistently fresh. I like the bread here so much better than other sub places as it’s always soft and tasty.
… moreGrace A
Decided to try firehouse for the first time & was very impressed. Staff is very friendly & efficient ! Food was great. Will definitely be back.
… moreS. T.
Went to firehouse to get a steak & cheese. Had more bread then meat. For the cost this sub should have been full. I could have had a slice of bread for the amount of meat I received. Only gave one star because they bread was soft. Too much mayo.
… moreAngela
I tried and tried to like firehouse subs. I’ve gone countless times at this point. The most recent and last time I will ever order from them – I put no cheese on the order. I have a dairy allergy, I cannot eat a sandwich with cheese, my husband can eat cheese. As the picture shows, 2 sandwiches both the exact same – covered in cheese and not toasted.
Every single time I’ve gone to either location in the area, my order is incorrect, the sandwich is *never* toasted, at all. Prior to this I went in person months ago and had to ask 3 times to “keep toasting the bread please” until it was actually yellowed and a little browned on the edges. When a sandwich is toasted, it should have a crispy crunch. These sandwiches are always wet and squishy.
I’m really disappointed because I’ve wanted to like this place. The lack of toasting, despite the name, the lack of respect for what a customer requests, & potentially endangering customers with food allergies – I’ll just go to jersey Mike’s or wawa from now on, cheaper too.
… moreAntoinette Lee
I ordered a club sub from doordash and I’m going to VIP member, this is the sub I received nowhere near a club song Just ham and cheese I’m so glad your dad gave me a credit cuz I was going to write them up chew them out they need to do better I don’t know if the night time crew is getting high or what up but they never send myself like that so disappointed highly!
… moreTRACY AUSTIN
This was a great experience! The food was great and the service also. The staff work very hard and keep the place super clean. I was so impressed with the fact that the young man there was cleaning the bottom pane of glass including the trim. Great attention to detail cleaning which makes me believe this is how they take care of the whole restaurant. Good job guys!
… moreGordon Shaffer
Great tasting subs. 3 sizes. They offer recommended toppings for their sandwiches, but I’m certain you can have it your way. I had a medium spicey chicken on wheat. It was on special for only $6. I would say the medium is 8 inches. It was really great tasting. It had just enuff zing. The bread was soft even though fresh toasted. There are just a few small tables for eat in.
… moreDee
Ordered a Large Hook and Ladder on White Bread chips, cookies and brownies and ordered my son a grilled cheese sandwich. Everything was good , the hook and ladder’s meat was juicy and not dry. I ordered through door dash and it came in less than 20 minutes.
… moreCourtney Cole
Please stop allowing your employees to wear bonnets, pajama pants and play any music they want to! It’s not a good look!
… moreCaroline Carbia
Employees were nice but the store was so dirty. I was the only person in there and the dining area tables were dirty, trash and food on the ground, floors in general were gross, glass door was smeared with fingerprints.
It just was unappealing. Got home and the sandwich was subpar. Bread tastes stale but honestly felt like the atmosphere and cleanliness of the place turned me off the food.
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