4.5 – 117 reviews • Sandwich shop
Firehouse Sub specializes in hot subs and sandwiches made with premium meats and cheeses, steamed to perfection, and then piled high on a toasted private recipe sub roll. Founded by Firemen, we have a passion for giving back to our communities through our flavorful food and heartfelt service. Takeout, delivery, and catering services are available.
Counter-serve sandwich chain offering made-to-order hot & cold subs, plus a variety of hot sauces.
✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery
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order.firehousesubs.com
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Reviews
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My patience is wearing so thin with these chain establishments that charge ridiculous prices and give me food like pictured in my review. The whole sandwich was pretty much black. Someone really thought “yeah, I should totally send this out.” For real? Are we just this dense now that this seemed like a good idea? And I know this was sent out because it was delivery and someone thought “oh it’s not in person so they can’t complain.”
… moreScott Brown
Ordered thru app. When picked up, did not receive our drink or chips for combo. Upon calling and speaking with manager Mandy, she said it was our job to know that even though they did not offer her cup, or have any other conversation, that we are supposed to know that. We asked for refund for combo and she said “no”. In addition, asked for normal captain sauce and did not receive. We are astonished at the indifference of Mandy for this issue. We are a consistent customer in rewards program for about ten years. Also donators to the foundation. So disappointed that the reaction to this concern was met with little or no regard to us as a customer. We own and operate hair salons in the area. It would be like someone buying a retail product and forgetting it, and we say tough luck. All for $4.29 that we asked for a refund which represents the combo add-on.
… moreDavid Neff
New location in north Cape Coral.
They yell out “Welcome to Firehouse” when you walk in. Not sure how I feel about these places that shout out a welcome when a customer walks in. Guess it’s certainly better than being ignored.
I was confused how to order. Yes, there is a sign that says order here but its all the way at the end of the counter and you have to walk past other customers standing at the counter waiting on their food. Doesn’t make sense but what do I know.
Gave my order for a sandwich combo and was asked if I want the pickle. Who doesn’t want the pickle???? Doesn’t everybody on this planet love pickles?!?!? Of course I want the pickle!! As a matter of fact, I’ll take all of the pickles from people who said “no”, but again, who says no to a pickle.
Food is good.
Portions are small.
Either lower the prices to reflect the portions or increase the portions to reflect the prices.
I’m torn on this one as the food was good but for what we paid we could have got equal quality food for less at other places.
Staff was friendly and accommodating
… moreTammie Richard
I placed an online order and picked it up. Upon returning home, I found that all three subs were incorrect. I contacted the establishment and spoke with a manager, who informed me that a credit would be available for future use. Last night, I visited the location and was accused by Garrett of theft, similar to others, and of making exaggerated claims to receive a free sandwich. He assured me that his General Manager would contact me. Today, Garrett called and said his GM was very busy, but after verifying the information, he confirmed I was correct and approved a $35 gift card. The total cost for the sandwiches was $42.04, and I wish to speak with the General Manager. Throughout this interaction, Garrett talked over me and raised his voice. I have yet to receive a call back. I will refrain from returning until I do. This situation is entirely unacceptable.
… moreShelly O’Dell
We placed a catering order for 20 people. The food and presentation was great. The manager went above and beyond to make sure everything was ready on time and made correctly. We will definitely use this location in the future for our business lunches.
… moreDavid Narvaez
We love this Firehouse! Subs here are Amazing! The staff is so sweet and friendly, they always take care of you! Need extra dill pickle spears, you got it! Everytime my wife and I get a chance, we come in for lunch! One of our favorite lunch spots. We love all the hot subs! Such amazing service is hard to find! Thank you for all your hard work! You want an amazing sub and exceptional service, come to this Firehouse!
… moreDaniel Martinez
I come here almost every week. This Firehouse has friendly staff and a pleasant atmosphere. The food is great too; I recommend the Firehouse steak and cheese and the Captain’s Club.
… moreDebbie Rich
The first time we got the meatball and pepperoni sub was so good that we got another one the very next day. So far I love this place! IT WAS GREAT AND FAST. The people were so friendly and the app was easy to use.
… moreCinde powers
The guys that were working last night were so nice and polite. We were even serenaded with someone with a very good voice. A very relaxing experience and great food.
… moreDavid Lazy
Firehouse is the absolute best sub shop I’ve ever been to! That Italian with double meat double cheese is my go to. But every sub I’ve ever tried there has been fantastic!
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