Counter-serve sandwich chain offering made-to-order hot & cold subs, plus a variety of hot sauces.
Address and Contact Information
Address: 3605 Boiling Springs Rd, SC-9, Boiling Springs, SC 29316
Phone: (864) 342-6333
Website: https://www.firehousesubs.com/
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Order and Reservations
Order: Order online
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3605 Boiling Springs Rd. Hwy 9 – Firehouse Subs
3605 boiling springs rd. hwy 9 Directions Boiling Springs SC, 29316 864-342-6333 Ways to order Mobile Ordering Delivery Catering Dine in hours
Firehouse Subs Boiling Springs – Hub City Delivery
Hot Specialty Subs · Hook & ladder · Firehouse meatball · Sweet & spicy meatball · New york steamer · Italian · Turkey bacon ranch · Firehouse steak and cheese.
Menu – Firehouse Subs
… Subs. Build Your Own Sub. Cold Subs. Hot Sauce Bottles. Small Catering. Salads … Firehouse Meatball. Meatballs, provolone & marinara · Club on a Sub. Turkey …
Reviews
Heather Wilkins
Hello,
I am writing to report an unpleasant experience I had at Firehouse Subs in Boiling Springs at approximately 5:30 PM today, February 25, 2026.
While placing a to-go order, the employee assisting me was discourteous and unprofessional. I greeted her politely and asked how her day was going, but she made eye contact and did not respond. Throughout the interaction, she repeatedly interrupted me while I was speaking, did not allow me to finish ordering, and appeared visibly irritated.
Additionally, her tone was dismissive, she did not acknowledge basic courtesies (such as “please” or “thank you”), and she seemed unwilling to answer simple questions about the menu. The overall interaction felt rushed and uncomfortable, as though my presence was an inconvenience.
I understand that customer service roles can be demanding, but this level of behavior was disappointing and did not reflect the friendly environment I typically expect. I hope this feedback can be used to address the issue and improve future customer experiences.
Her name I believe started with the letter N, she was a short blonde teenager wearing a claw clip. I can’t remember the exact name she gave me when I had asked.
Thank you for your time and attention.
Sincerely,
Heather
… moreI am writing to report an unpleasant experience I had at Firehouse Subs in Boiling Springs at approximately 5:30 PM today, February 25, 2026.
While placing a to-go order, the employee assisting me was discourteous and unprofessional. I greeted her politely and asked how her day was going, but she made eye contact and did not respond. Throughout the interaction, she repeatedly interrupted me while I was speaking, did not allow me to finish ordering, and appeared visibly irritated.
Additionally, her tone was dismissive, she did not acknowledge basic courtesies (such as “please” or “thank you”), and she seemed unwilling to answer simple questions about the menu. The overall interaction felt rushed and uncomfortable, as though my presence was an inconvenience.
I understand that customer service roles can be demanding, but this level of behavior was disappointing and did not reflect the friendly environment I typically expect. I hope this feedback can be used to address the issue and improve future customer experiences.
Her name I believe started with the letter N, she was a short blonde teenager wearing a claw clip. I can’t remember the exact name she gave me when I had asked.
Thank you for your time and attention.
Sincerely,
Heather
Trece
This Firehouse Location is horrible. The Steak Sub tastes like rough horse meat! The other 5 star reviews are because u get reward points when you give good reviews, mine is based on honesty! Don’t waste your money in this nasty high dollar place.
… moreCassie Henson
They have AMAZING sandwiches, and fresh every time we go. It’s very clean, the staff is nice, but watch out for one thing-PICKLE! You’re supposed to get a pickle spear with your sandwich and they forget it every single time. The decor is kinda like a firehouse with uniforms pictures etc. So you know the history and why it’s called Firehouse, which is really cool. They also have a kids menu where kids can choose a sandwich and chips or just like the regular menu; you can make your own. Two pieces of advice though- if you’re going for pick up check your order we’ve received someone else’s one time. And watch for cars, Firehouse is located right in the middle of one of the busiest four ways in Boiling Springs!
… moreEmily
Worst experience I’ve had here so far. Not only did it take 5 mins of me listening to who I can only assume was the manager to even acknowledge my existence while she blabbed to her friend. Finally some teenager helped me and got my order wrong. She gave me a half sandwich when I ordered a foot long and wouldn’t you know, didn’t even add the au jus.. so I have half a sandwich with nothing to dip it into and spent well over half an hr waiting on them to get their butts in gear while they served the customers that came in way after me. Worst service ever.
… moreStacey
I ordered at drive through and after paying no one came back to bring me my food. I waited 10 minutes at window before going inside to ask for it. I waited another 8 min inside for the food to be fixed. Once I got home the cup of soup is 1/2 full. Also looks more like potatoes than potato soup. Will not be back!
… moreGracie Thompson
Ordered two subs with 3 other customers in the building. There are four people preparing orders. Took 20 minutes to get our food. Meatball on wheat no cheese was cold and looked like the sauce had been sitting there congealing for a day or two. My Turkey Bacon Ranch had no bacon and no ranch at all. It had mayo instead and they cross contaminated by using the same knife to cut both sandwiches, in turn getting cheese and mayo on the meatballs.
We won’t be back here. The orders are always wrong and I’ve never waited less than 20 minutes for our food. It’s pathetic.
… moreWe won’t be back here. The orders are always wrong and I’ve never waited less than 20 minutes for our food. It’s pathetic.
Tito Silva
Sandwiches don’t miss . It the hook and latter for me and the fire house steak for the wife. I have tried the other and they are good too. Sandwich have gotten a lil smaller but everything has latly with inflation but the taste has not with there Sandwiches. Don’t leave without a brownie .
… moreKreon Smith
I was supposed to have no mayonnaise I can not eat it at all. They put mayonnaise all on it it was supposed to have cucumbers no cucumbers. They did not follow directions at all. I called to speak to a manager he hung up in my face. This was my very first time eating from this place. It will be my last I am very disappointed and I wasted my money.
… moreBJ Bayne
We love Firehouse subs , we usually drive up and order and then enjoy our food. I was just told that they no longer offer drive through service. We had hoped not to get out on the pouring rain, not the case tonight. Our friendly service at one of our favorite places to eat, no longer found here. The place was empty, I could understand if they were busy.
3/22/2024 7:20 pm
… more3/22/2024 7:20 pm
tim love
Service was wonderful. Food was absolutely delicious. Highly recommend firehouse sub hero.
… more