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✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery
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Address and Contact Information
Address: 1508 E Riverside Blvd, Loves Park, IL 61111
Phone: (815) 637-4914
Menu Photos
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Reviews
Cinncakes88
Food was delicious best Birra tacos I’ve ever had flavor was so unmatched to the others I’ve had them dine in and take out and it’s just the same either way every single time if you’re not getting them here your definitely missing out on great authentic Mexican cuisine
… moreDonna Ketchum
Seafood quesadillas with rice and beans, chicken and steak tacos – everything was correct , excellent , fresh and fast on our pickup order.
… moreRobert Burright
This place is ridiculous. I used to eat here all the time and support this restaurant and then I went there the other day for a carryout and they charge me. A dollar to go added on my bill I asked them what this was for and they told me that’s what they charge for a carryout and then I told them I’m supporting your business. I leave a good tip when I’m here and then you’re charging me one dollar for me to pick it up. I would never give this place my business again and they didn’t even tell me and then after I paid, I looked at my receipt terrible customer service. I eat out at a lot of restaurants and they never charge a dollar for a pick up. Added to your bill
… moreAzam Aldulaimi
Disappointing experience
Unfortunately, my experience at Fiesta Cancun Authentic was not good. While the staff were polite, there was a serious issue with my order. I clearly ordered one dish, but a completely different item was brought to my table.
When I pointed this out, instead of fixing the mistake, I was told “this is what we have,” which is not acceptable. If a customer orders something specific, they should receive exactly what they ordered or at least be offered a proper solution.
The food itself was okay, but situations like this ruin the overall experience. Customer satisfaction should come first. I expected better handling of a simple mistake.
… moreUnfortunately, my experience at Fiesta Cancun Authentic was not good. While the staff were polite, there was a serious issue with my order. I clearly ordered one dish, but a completely different item was brought to my table.
When I pointed this out, instead of fixing the mistake, I was told “this is what we have,” which is not acceptable. If a customer orders something specific, they should receive exactly what they ordered or at least be offered a proper solution.
The food itself was okay, but situations like this ruin the overall experience. Customer satisfaction should come first. I expected better handling of a simple mistake.
Leah Gambino
Food was really good , I couldn’t finish it all cause I wasn’t super hungry. Their rice water (harito ) was AMAZING!!! Will definitely come here again!!!!
… moreIconic Voice
One of my most favorite places to eat. Prices are reasonable and the food never disappoints. Great vibe and great customer service!
… moreHppyPanda x
The best. We regularly come her because the people are professional and respectful. The food is awesome every single time, you can tell they put the love in it. No other place compares. Love this place!
… moretaha aldulaimi
My experience at Fiesta Cancun Authentic was extremely disappointing. I ordered a specific dish, but something completely different was brought to my table.
When I explained that this was not what I ordered, the response I got was simply “this is what we have.” No apology, no effort to correct the mistake, and no alternative solution offered. That is not acceptable customer service.
A restaurant should respect the customer’s order. If an item is not available, it should be communicated clearly before ordering, not after the food arrives. The way this situation was handled showed a lack of professionalism and concern for customer satisfaction.
Because of this experience, I would not recommend this place and I do not plan on returning.
… moreWhen I explained that this was not what I ordered, the response I got was simply “this is what we have.” No apology, no effort to correct the mistake, and no alternative solution offered. That is not acceptable customer service.
A restaurant should respect the customer’s order. If an item is not available, it should be communicated clearly before ordering, not after the food arrives. The way this situation was handled showed a lack of professionalism and concern for customer satisfaction.
Because of this experience, I would not recommend this place and I do not plan on returning.
Lisa Mcbain
The waitress took forever to bring everything and also kept forgetting things. I asked for a side of sour cream and by the time she brought it the food was almost gone. Asked for a refill of soda and the she forgot so I asked again and this time for my husbands too since he was finished and she only brought one and I had to ask once again for the other one. She didn’t check on us during the meal at all. The kids meal chicken nuggets and fries were awful my two year old wouldn’t even eat it. Fries were over cooked and tasted like the were made with dirty oil. Over all bad experience. I would not recommend this place.
… moreJeanette Hernandez
Authentic Mexican food! The tacos de Al
Pastor were well flavored and very delicious. The rice and beans are authentic and not like other places we’re to can tell they were from a bag. We will definitely return to this place. We recommend this place 100%!
… morePastor were well flavored and very delicious. The rice and beans are authentic and not like other places we’re to can tell they were from a bag. We will definitely return to this place. We recommend this place 100%!