T G
REALLY BAD The crust was hard as a rock; charcoal chunks and burnt to a black at the bottom; sadly I feel ripped off and inexcusable to serve. We paid over $25 for this pizza and we couldn’t even eat it sadly !!!… when I came to pick it up; I told the girl at the window who is really nice; that we’ve never had this pizza this will be our first time; she replied with a quiet “oh no” I thought she was being funny and didn’t think anything of it.I will try attach pictures as soon as I figure out how to do it on my Android..so people can see how dirty the bottom overcooked was and how the box was etcetera and the pizza. sauce made the top soggy and this was very bizarre since everything was burnt on the bottom extremely hard ..like break a tooth hard ..not even kidding!!!! NEVER experienced A pizza like this before..and the cheese did not go to the edge very sloppy missing spaces were the cheese did not cover the soggy sauce; I could see how the pizza could taste better if cooked and made correctly…majorly disappointed. And if you received a pizza like this you would too. Run!!!!
… moreRhonda Weldy
10/31/25. Ordered sheet pizza and 64 bonless wings. Crust for pizza was to thick and ingredients were sliding off. Boneless wings were a little over cooked. We have always ordered from Ficarellas and never had a problem, but this order was not the same as previous orders.
… moreTruth Seeker
Great garbage plates, though sadly I had to wait almost 2 hours to get it, my fat wrap wasn’t in the bag, the food was cold, the garbage plate had the wrong contents. Had to wait an additional 30+ minutes just to get the rest of my food. On a good day I’d say go for it.
… moreDaniel Snavely
I was hoping to grab a quick slice but there was only one slice of pepperoni available. Instead I decided to order a small pizza with mushrooms, peppers, onions, and sausage. Took about 20 minutes but was well worth the wait. Very tasty
… moreTerry Barber
Reminisce the way pizza is supposed to taste. Portion sizes for land locked giants and hungry patrons. Staff were very friendly and even referred other restaurants in the area for other cuisine options. I was immediately taken back to memory lane for northeast pizzerias that bring you in from the cold and warm you up with cheesy and freshly baked crust. Pepperonis were real and sausage was super flavorful. I will visit again and bring the wife as she loves Italian cuisine
… moreCat Lash
There are a lot of pizza places in Batavia. Some great and some mediocre. What makes Ficarella’s my go to pizza place in town is how consistent they are. Their pickle pizza and Buffalo chicken pizza are definitely the stars of the show in my book. I can always count on my food being fresh and made how I expect it to be made. It’s made in a timely manner. Service in the store has been consistent, fast, professional, and positive in my many experiences with them. You also can’t beat the drive thru – pizza and wings in the drive thru is just genius. The wings are good, I order them well done to ensure they are crispy and very flavorful and never disappointing. The wings could be hotter but that’s WNY for you. The gluten free pizza is quite good (for being gluten free haha) they let you get specialty pizzas on a gluten free crust without charging outrageous amounts for each individual topping, I don’t know any other place that does that in WNY. My kids and husband like the regular pizza, they report that fic’s is never stingy on the cheese like many places. Over all I think this place is worth not just a visit but many return visits. A true staple! On the occasions we have gotten delivery it has been fast with very friendly drivers.
… moreJanie Heisler
I placed an order for delivery at 5:30 PM. I got my delivery at 6:30 PM. It was not what I ordered. I called back immediately. It is now 8 o’clock, and I still have not gotten my order delivered.
… moreGary R. Wolanske
I’m from out of town but I order pizza and wings every year at Christmas and the staff is super Pleasant and they’re very helpful and the pizza and wings are very yummy
… moreStacy Cassidy
Food was an hour late. The delivery driver was absolutely rude and went to the wrong address and still demanded a tip. When I finally got my food it was cold the customer service was appalling. I’ll NEVER order anything from here again
… moreMike Z
Awsome pan pizza crust is perfect and has a drive through window very convenient
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