


At Fatburger & Buffalo’s Express, you’ll find Fatburger’s signature handcrafted burgers, sandwiches, french fries, hand-breaded onion rings & real ice cream shakes alongside our world famous fresh, never frozen chicken wings and sauces from Buffalo’s Cafe. Whether your craving a 100% pure lean beef hamburger, a plant-based Impossible Burger, a hand-breaded crispy chicken sandwich, bone-in or boneless wings, or a Craig’s Vegan Shake – we’ve got you covered. Visit us & you’ll see why it’s good to be Fat.
Long-running LA-based chain serving burgers in several sizes, plus other classic fast-food options.
Address and Contact Information
Address: 820 W Stacy Rd, Allen, TX 75013
Phone: (972) 678-0154
Website: https://locations.fatburger.com/ll/US/TX/Allen/820-W-Stacy-Rd-620
Menu Photos
Order and Reservations
Order: Order online
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Related Web Results
Fatburger & Buffalo’s Express | Allen TX – Facebook
Fatburger & Buffalo’s at Allen Premium Outlets® – A Simon Property
Menu | Fatburger
Reviews
The restaurant was dirty; dirty tables, floors, condiment area, and trash area. People working in the kitchen were NOT wearing hairnets (even those with long hair). Saw a kitchen worker taking a personal uncovered drink into the kitchen. Saw a cashier worker spitting into the trash can.
It was a very unpleasant experience.
Fatburger – Allen Premium Outlets | Allen, TX
Pulled up a little after they opened at noon because listen… we were coming straight from the “Munyun State” — IF YOU KNOW, YOU KNOW
Long drive, first stop plans = food + bathroom break.
Immediate red flag:
Why y’all just opened and the bathroom already look like it clocked a double shift???
Lawd… this was NOT right.
But okay… don’t judge me — I still ordered.
Customer Service:
Order taker was actually really nice, friendly, and patient. No complaints there.
Then it went LEFT:
We grab our drinks, join the rest of the party at the table and suddenly…
I spy a SMALL CRITTER crawling on the table.
Before I could fully process life, my brother-in-law FLICKS IT… IN MY DIRECTION
At the SAME TIME, a chair flies back.
At that moment I asked the universe:
✨ Is this my sign to leave? ✨
Answer: probably yes.
Reality: we moved tables and ate anyway
(Again… don’t judge us — we really wanted to try it.)
Food:
Ordered the Western BBQ meal with sweet potato fries
Food was cool — not nasty, not amazing.
Would I go out of my way for it? Absolutely not.
⭐ Final Verdict:
• Customer Service: Good
• Cleanliness: NEGATIVE
• Food: Cool, nothing memorable
Would I come back?
Nah. Not worth the drive or the critter trauma.
#FatburgerReview #AllenTX #OutletEats #IfYouKnowYouKnow #MunyunState #HonestReview #FoodieButMakeItReal
Service 2 stars because I came in and they were chitchatting and minding their own business, it took them
A couple minutes before greeting and taking my order.
When we arrived, two female employees were outside playing in the snow. The moment they noticed us walking toward the entrance, they rushed inside ahead of us and intentionally refused to hold the door, even though we were directly behind them. That alone was incredibly rude and set the tone for everything that followed.
Before ordering, I politely asked where the restroom was and was told I couldn’t use it because I “wasn’t a customer yet.” I explained that I was about to order and simply needed to use the restroom first. They still refused to show me where it was, forcing me to walk to the back of the restaurant and find it myself. Completely unprofessional and unnecessary.
To make matters worse, the restaurant itself was filthy. Floors were dirty, tables looked neglected, and the overall place felt unsanitary and poorly maintained. After seeing how dirty the dining area was, it made me seriously question the cleanliness of the kitchen.
Despite all of this, I placed an order anyway (huge mistake). We spent nearly $30 on a burger and 6 wings, and the food came out cold, bland, and absolutely not worth the price. When I asked where the ketchup was, one of the employees didn’t say a word—she just pointed to a corner of the restaurant like I was bothering her by asking.
No customer service.
No professionalism.
No cleanliness.
No accountability.
You honestly get better service, cleaner facilities, and better food at Taco Bell than at this place. Between the rude staff, disgusting environment, and overpriced, low-quality food, there is absolutely no reason to ever come here.
Do yourself a favor and avoid this location entirely.
They were not busy. The girl that took my order was not rude, but not very friendly and had 0% personality. It would kill her to Crack a smile. I tried to explain to her this was one of my all time favorite burger spots, she couldn’t care less. Obviously just collecting a paycheck.
Its been about 45 minutes since we left and my stomach hurts, I figured it would eating undercooked hamburger meat. I ordered my son one to go for after he plays his football game up here. I asked them to make it well done. Its currently in the backseat of my car and it doesn’t smell well done. Smells of raw burger. Definitely going to inspect it before he eats it later. He was a fan of fatburger and wanted one also since we can’t get this where we live.
On another note, got alot of looks from staff like we weren’t really welcome in there, or that’s how I felt. Everyone in there was a different race than us, so I think that played a factor. The girl was friendly to other people that looked like her but not us. She also told those people thank you, and come back, but not us. Getting really sick of this discrimination these days. Its getting called out. Won’t be back to this location. I see it has a 3.6 rating. I can see why.