

Address and Contact Information
Address: 482 Wilson St N, Crestview, FL 32536
Phone: (850) 634-6333
Website: http://www.ilovefatboys.com/
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Fatboys-Crestview, 482 N Wilson St, Crestview, FL 32536, US
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Reviews
With that being said , due to my long day as we all do I forgot to eat. So my friend orders a smashburger from here at 8:30 , mind you 8:30! it gets to me at 9:02 . I open it and the order looked like the cooks were upset , small portion of fries and parts of the burger were raw, and other parts were well . I find this out after taking a bite out of it. Not only was the burger extremely salty but the fries were cold! It wasn’t a big deal to me so I said hey wasn’t planning on cooking but I threw the Patty’s on my stove to try and reduce the salt and even out the temperature. Well unfortunately it was still salty !
So I call the restaurant just to let them know hey might want to let the cooks know whatever seasoning or sauce is used its overly salty. Trust me I know it happens sometimes. I wasn’t calling for a new order or even a refund at this point. Just wanted to let it be known, I spoke with the manager Kelly who didn’t seem to really give 2 cares in the world even giggled and was like well thank you for letting me know I’ll let the cooks know. With nothing being offered which I would have declined and let her know I’m calling for a remake. Instead I had to let it be known during our moment of silence that I didnt want anything in return, because she said well im not sure what to do. Well dont be a manager!
I then woke up at 4 in the morning throwing up, with a hurt tummy, and diarrhea . I call the restaurant and speak with the GM Hailey who was absolutely uncaring and rude. I explained to her what happened and she said,” well im confused idk how ur sick from salty, im not trying to be rude but like whats going on” well if you have to say you’re not trying to be rude you already know you are being rude. Then proceeds to say well Hailey didn’t call me last night so I have no clue what your talking about. Just the unfriendly approach from the beginning will never make come to this establishment. I now know why the servers complains about management here. I used to just listen to the bartenders , bc I take everything with a grain of salt no pun intended, until I experience it myself. Last night , I gotta taste literally and figuratively of what the bartenders complain about. Now I see why Kelly could have cared less, bc the GM Hailey definitely did. Dear Hailey and Kelly do better, bc if thats what you call professional its disgusting. Im definitely going to do my research now to see if they are up to health codes!
Second day she ordered fish Tacos and it was super disappointing. Seemed like 1 small piece of fish, crumbled over 3 Tacos and then over loaded with cheese and lettuce and guacamole. VERY little fish. I got the Bacon Burger and it had potential, but the burger was cool. Not hot, cheese not melted either. I didn’t have the heart to send it back because my wife sent her Tacos back.
Our service was a little lackluster too. We had to LOOK for our server. When he was there, he was very attentive. We just didn’t see enough of him.
Also a Nerf Gun fight broke out amongst the staff. Looked like fun, but do we really want to see that when we are having food issues. I realize they are servers and not cooks. But if this type of “fun” happens in front of house, what is happening back of house?
$72 later, service was excellent, cleanliness was excellent. Burgers were not fresh made patties as advertised. Bacon was pre cooked and cold. As soon as we finished eating, wife was loosing her lunch in the restroom. Last visit we will ever make.