Quaint cafe featuring Chinese classics & a variety of sushi, with beer & wine, plus free delivery.
Address and Contact Information
Address: 24914 Kuykendahl Rd, Tomball, TX 77375
Phone: (281) 516-0850
Website: http://www.fangscafe.com/
Menu Photos
Photo Gallery
Related Web Results
FANG’S CAFE – Tomball, TX | Order Online | Chinese, Sushi …
Order Fang’s Cafe – Menu & Prices – Tomball Delivery | Uber Eats
Fang’s Cafe, 24914 Kuykendahl Rd, Ste B, Tomball, TX 77375, US
Reviews
We’ve been loyal customers of Fangs for several years, and while we’ve had minor issues in the past—like late orders—we continued to support them. However, after tonight’s experience, that ends.
I received a text from the delivery driver saying the restaurant never got my order, even though I had a confirmation email, an order number, and my account had already been charged. Naturally, I called the restaurant expecting they’d help resolve the issue.
Instead, they didn’t answer at first, then hung up on me multiple times. When I finally got through, the woman I spoke with was incredibly dismissive. Her response was essentially: “We didn’t get your order. It’s not our problem.” Then she hung up on me again.
When I called back, she told me I’d need to come in and order/pay in person—despite the fact that I had already paid. I asked about getting a refund and was told to contact the Asian Takeout app (which is linked directly through their own website), even though the app says to contact the restaurant for order issues. Then she hung up on me again.
This kind of customer service is unacceptable. After years of being a customer, I won’t be ordering from Fangs again.
First of service was very good, extremely friendly and attentive. And food came out quick, which is perfect for the average hungry guest.
I visited during lunch, and the menu was diverse enough, so most folks should find something they like.
At lunch, I got a soup and spring roll, that was serviced pipping hot. The main meal was good, flavourful with what appeared good quality ingredients.
Additionally, the restaurant did well at managing incoming folks under the resent, social distancing rules.
I’ve visited on several occasions, and have become increasingly disappointed re the count of vegetables in the meals. Just far too much, it just feels that meat is being substituted.