Nancy Giorlando
My husband and I recently attended a Valentine Tea on the actual day. It was a lunchtime event. It was lovely, the food was delicious and the service was friendly and went smoothly. The tea cups and china plates were beautifully mismatched to add to the fun atmosphere. We bought one of the delicious teas we sampled, to bring home. If you knock on the tearoom door any given day when the door is locked, give them a minute as they are usually entertaining or hosting a class. Initially I was turned off by this as the door is always locked. Some have complained. Maybe they’ll sort it out. I will go back though. I purchased a cute cat teapot for my daughter and tea cozy for myself.
… moreSavi Ravi
Tried to purchase a bag of earl grey tea and hoped to be a regular customer for loose tea but couldn’t even get in the door. I could see the owner and friends in the back room drinking tea through the window in the front door but it was locked despite an open sign and hours on google indicating they were open. The first time I knocked they barely looked up and scoffed at me. One of the women walked to the front counter and started rearranging some things so I knocked again. She opened the door, said “We’re closed” and then slammed it shut locking it in my face before I could respond. Must be a hobby to do in their free time for the owners because it doesn’t seem like they’re interested in actually running a professional business.
… moreCome Fly With Amy – Travel Planning
Enjoyed a Wicked themed High Tea and had a great time! The owners were welcoming and engaging! Food was excellent as was the tea selection. Perfect experience for a local day out!
… moreShe is Me
I adore Erika’s shop! She’s very inviting and her displays are neat and lovely. She has very reasonable prices and I’ll definitely be back to order my next tea set. When I do, I have to invite a few guests over to share some tea.
… moreConnie March
I couldn’t believe how rude the owner was about being early and touching anything in her showroom. I also felt like we were dining in her office. Who sets up their office in the dining room? Reading emails, answering phone calls , packing up scones to ship… while we were eating… so rude. All the while, I can see her glaring at me because I thought the scones were dry. Thank goodness CeeCee was our server and was super nice or I probably wouldn’t have stayed. Definitely wouldn’t go back though, I’ve been to far nicer tea rooms where you are greeted by polite owners. The sandwiches were ok but not the usual way they are served. I just noticed in a different review that they had jam with their scones, this might have helped if we were served jam
… moreRandi Zevon
This is one of my favorite TeaRooms to go to. Not only is the food and service amazing but I am obsessed with the gift shop in front. If I lived closer I would be there all the time.
… moreSteve Whittington
An excellent tea room experience and worth the drive from Orlando. What separates this from other tea rooms is a choice of flavored scones. You get two scones to start the meal, and can choose from options that include caramel walnut, lemon blueberry, orange cranberry, or whatever else they made in the kitchen that morning. The scones are freshly made and warm when they come out. The tea sandwiches are good but similar to what I’ve had at other tea rooms. The quiche was excellent. The dessert is a cupcake or muffin style options, which is good, but I would prefer something lighter like a trifle at the end of the meal. Altogether, highly recommend the experience.
… moreMar Neve
You know how some people add joy and light to whoever they meet? Well, that is not the case with Erka’s tea room and the owners there. It had been a couple of years since I had tried to take people there and my last experience had been a very poor one. I had been treated very rudely by Lila – the mother/owner and had decided that I would not return. However, we had friends in town from Seattle and I figured since it had been a couple years it might be worth a try again! The beginning of our visit went well and we were pleased with our scones and tea. Our waitress, Cecilia was absolutely lovely! However, once again Lila decided to show her extraordinary rudeness once again. After my friend had asked the waitress if she could keep her plate with the clotted cream and getting the okay – Lila came over and snatched the plate. My friend tried to explain she was hoping to keep it to use on the rest of her meal and was told very rudely that she didn’t need it and there were plenty of other things on the table. I expressed to her that perhaps since my friend was the customer and wanted to keep the clotted cream that perhaps she could be the one to make that decision. I received no response from Lila. When Lila came back a few minutes later I asked if perhaps my friend could get a bit more clotted cream. Again no response. So we asked our waitress who explained that she was not allowed to give us anymore. When Lila brought out some more of the food I figured I would go to the top and ask one last time. She gave me a very strong “no” and then walked away talking badly about us to the waitress where we could hear her. I was appalled at her poor customer skills! It was extraordinarily rude and inexcusable. At this point I decided I would quietly go speak with the other owner/daughter – Erika. I waited until I was certain there were no other customers and went out and quietly explained that I would rather communicate directly with her as opposed to posting something on social media. I explained each of the issues to Erika and could tell I was getting absolutely nowhere! She said that it was their policy to clear the table. I explained that I thought maybe allowing a customer to retain a small amount of clotted cream wasn’t such a very big deal. As I was getting a stone face and minimal “I’m sorry you feel that way” responses from her I thought I would explain our last big frustration of her mother actually being rude about us within our hearing. Her apology was possibly one of the worst I’ve ever heard! Her apology was exactly this – “I’m sorry you heard what you heard.” Are you kidding me? If only the story ended here. But no! On our way out we decided that we were not interested in eating the dessert there and asked for it to go. Again Cecilia was lovely and boxed everything up for us. It took a moment for my mother-in-law to get her dessert in the bag and for us to get out the door. In the meantime my friend was looking at some of the jewelry in the front of the shop. Erika said to her “If you’re not going to buy something don’t even bother looking!” Seriously? When my friend expressed that we would not be returning, Erika said “That’s fine with us.” I had spent nearly $200 on our visit there. With food and purchasing some of the items in the gift shop area. I promise to absolutely positively never go back to Erika’s again. I had heard mumblings about rude behavior over the past few years but I really had honestly gone in there with high hopes today. If you’re looking for a tea house – I recommend you go elsewhere.
… moreNoel McMillin
Such an amazing place! All the food is made from scratch and tastes fabulous. The family that runs the place is very nice as well! Very knowledgeable about all the products they sell in their gift shop as well. They were very present and kind, ready to answer all questions before you even knew you had one! Definitely will be back.
… moreMelissa
I attended the Harry Potter tea event. The food and service were good. I appreciate the family ownership and great tea shop. They are very nice. My disappointment was that it was supposed to be themed Harry Potter and although they did a good job pairing the food and teas the decor and actives were not what I expected. It was decorated for St Patrick’s Day. They did HP trivia but then did TV show theme song trivia because people came that aren’t HP fans so having something for them? Then made a few jabs of how much better the show trivia is versus HP. If you are going to have a theme and I gave my business for this advertisement then support the theme and don’t bash it. I don’t care if others are there that may not be into…then don’t book that one. Not sure I’ll try another one.
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