Empire Bagels: Home
Cross River NY, 10518 914.763.6800. BREWSTER. 1515 RT. 22. Brewster NY, 10509 845.302.2757. CORTLANDT MANOR. 3535 Crompond Road Cortlandt Manor NY, 10567
Helene Texeira
Walked in and wasn’t even greeted—just stared at, which immediately set the tone. I ended up spending almost $40 on a plain grilled chicken wrap and one buffalo chicken wrap, and neither was worth the price. The service was horrible, and the food was bland and not up to par at all. For what you pay, you’d expect at least basic customer service and better quality. Very disappointing experience.
… moreTaran Gongs
Delicious coffee, creative bagels & smoothies highly recommended!
I stopped by and had a fantastic experience. The coffee was rich and flavorful, and the bagel I ordered was fresh and satisfying. It’s clear they bake them in-house and offer a huge variety everything from classic flavors to a fun rainbow bagel, plus a great selection of breads and sweet cupcakes. 
Their menu also includes amazing protein milkshakes and smoothies that complement the baked goods perfectly. I tried a shake that was thick, creamy, and exactly what I needed mid-morning. 
If you’re in the area and craving a solid coffee+bagel combo or a protein-packed drink, this place is definitely worth a visit. Friendly local vibe, plenty of choices, and overall a great breakfast or snack spot in Crompond. Would happily return!
… moreDr Teacher
I’ve been here a few times. Some staff members are very welcoming, while others seem a bit unsure or disengaged. I usually come for the juices, which are consistently good. One downside is the hours—they sometimes close as early as 3 PM, and I wish they were open later in the evening.
Another small frustration is efficiency. At times, when I’m ordering more than one item and there’s no one else in the store, only one person handles everything while other staff stand idle. With a little more teamwork, orders could be completed much faster. Overall, I like the products, but there’s room for improvement in consistency and operations.
… moreKay Lee
Stopped in this morning for a simple bacon, egg, and cheese. The front counter employee wasn’t outright rude, but her demeanor was very lackluster and she seemed irritated throughout the interaction.
When I asked what type of meat was used for the bacon, I was told “regular,” and when I tried to clarify, it was met with visible annoyance. It’s a reasonable question, and the response made the interaction uncomfortable and unwelcoming.
I understand mornings can be tough, but basic professionalism and customer service still matter. Unfortunately, this experience was enough for me to decide I won’t be returning to this location.
… moreTimothy Montalvo
The atmospheric and the food was great. Bagels aren’t as warm and fresh as their location in the Bronx….hard to beat.
Ample seating. No high chairs so just a heads up. Plenty of options. Ask for light milk when ordering an iced coffee.
Service was rushed. It was our first time at this location and the gentlemen assisting us seemed frustrated that we didn’t know exactly what we wanted.
… moreLara Gomez
Stopped in for a bagel, left with bagels, salads and sandwiches! Great atmosphere, great choices, the only thing that wasn’t great was the staff. There was a sandwich that didn’t have a description so I inquired and was told the # of the sandwich on the board rather than just tell me what was in it (there is absolutely no other people waiting for assistance so he could have simply stated the ingredients). He was equally unhappy when my friend ordered their sandwich as well. Maybe he had a bad day and I’m going to chalk it up to that because otherwise, I probably wouldn’t go again . But!!! The young lady that rang us up was the opposite, she was very sweet.
… moreDannie Boncenor
The decor is fitting and the food is fresh. It’s my 2nd time going, and I am not disappointed. There are many options to choose from, It’s not just bagels. My one small complaint
.. which I have heard others say the same is… they still do not have a paper take-home menu. I am sure I can google it, but it’s nice to have a menu to keep and pass around when doing a phone order.
… moreBianca Lozano
Horrible service. I came in for a simple order and waited over 30 minutes while other customers were served before me. When I questioned it, I was told there was no manager available. To make it worse, the employee who took my order refused to give her name. I felt completely dismissed and disrespected. This was an extremely frustrating experience, and I will not be returning.
… moreSarwat Khan
Just loved this place! They drew me in from the outside, I noticed the exposed wood ceiling. All the nostalgia overflowed in black and white historic figures and places. While I waited for my picky order with specific instructions made to perfection with all the freshness a pumpernickel bagel demands… I decided I will return maybe many times.
… moreK. Osborne-Benthaus
Food is good and the service is overall good but they need two lines. When I call in my order I still need to wait 15 mins in a line behind people ordering to pick up my food. By the time I get to the counter to pick up my food, it’s cold.
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