Sekai Hill
I go to the place almost everyday and honestly it’s hit or miss on what you’ll get. I’ve been charged $2.00 for extra protein and $1.50 for the same exact amount. I’m extra frustrated today because they made me the ring sized smoothie and to fix it she just added more ice to the drink which felt like a slap in the face especially being that I get them for the protein which I told her and when I said the other one had more protein they said it didn’t which the board clearly says it does. And I mentioned that she said the other had more peanut butter in it…ok so you add extra ice blended it and tossed it into a bigger cup. It was very busy at the time 12:10 Friday. I do understand that but honestly what a horrible way to show customer appreciation. I literally go here everyday and to do that felt disrespectful. I’ll just start going to the one in Tacoma before I go to work rather than deal with the the inconsistency’s. I’ve had other issues here outside of being charged all over the place. They also never ask for your number. Now I’m just drinking a watered down smoothie great.
… moreMika Stutzman
This place is great! It’s never too busy and employees are fast to get my order done. I absolutely love the Guava Sunrise and Pacific Islander.
… moreRyan Wells
this morning girl was very good, she welcomed me in, and transaction was quick and easy. Her time managing was great, while shake was blending she would take other’s orders and keep on moving.
Also loved their frequently asked questions log, I haven’t seen this in other emerald smoothies or I just missed them, but it was easy to spot and good info!
REVISITED same day afternoon after work around 1 o’clock. The employee was the best employee I’ve ever interacted with at ANY emerald smoothie. She gave me all info about facebook, what days have specials and free things and told me the owner of this franchise is same as one in tacoma. I couldn’t get her name to give credit but if owner read this, im sure you can find out. Great customer service!
… moreSimon Neff
I decided to try this place when I was about to go home because I was just wanting a smoothie and upon looking on their menu, they had a regular smoothie with just strawberries, bananas, and milk with ice! I tried it and it was SO good. I just like plain smoothies so I was very happy. I will be making my own too, but it’s nice when you’re out and want one.
… moreRyan Aanerud
I’ve gotten the chocolate builder shake like 10 times now and every time I get one it is a completely different product. Sometimes it’s awesome and other times it has zero flavor. Like I’m drinking ice cubes blended with a banana. Please improve on the consistency! These products should have standard recipes so the product is the same every time.
… moreA D
Trying to figure out this smoothie bowl with hardly any toppings. 8 banana slices, 1/2 cup granola, some coconut, and a ton of goji berries. Smoothie very watered down. Where is the consistency? Location off point.
… moreKasie Miller
Açaí bowl was super disappointing. The açaí was liquidy and not frozen, and yet the berries on top were all frozen solid. I don’t even mind that they don’t use fresh fruit, but straight out of the freezer without thawing is wild.
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The lady working in there today handled the busyness really well under pressure! Great Job!
… moreKaeda Weiss
Was craving a smoothie and they are hard to find nearby.
My family all loves it everytime we go.
The lemon one… is chefs kiss.
… morebrenton buchanan
Just had one of the best smoothies I’ve ever had after a super long run. The woman at the counter was super nice and a beautiful redhead made my drink. Couldn’t be happier.
… more