Lucia Castaneda
I was there for taco Tuesday 1/27/26. As i waited for my friend to arrive i was sitting at the bar where the best Bar tender Sofia was having a conversation with a difficult client and i think she handled him with professionalism. I was close enough to hear and Apparently this client gave el torito a bad review , from what i gathered she was simply trying her best to make it right. He complained and complained and complained to her about the drinks and the service he received the last time but he kept asking for beer to test and each time he got a full glass. As he drank and tried different beers to “ensure” like or dislike he continued complaining. After a few drinks he left without paying saying he was not happy with the drinks and service. I’m actually disgusted at his behavior, but my hat goes off to Sofia the bartender who handled him with class and grace. This person needs to go somewhere else if he really doesn’t like the drinks , food or service at el torito. Especially if he’s just complaining to get free drinks and food. As for me and my friend we had the best time. We caught up over amazing tacos with salsa and big micheladas. Sol (i believe that’s her name) she was so sweet making sure we had endless chips and salsa and Sofia was so sweet and attentive. I just hope me and my friend made her forget all about that horrible client. Everyone at el torito seemed to be enjoying the food and the atmosphere. so, i hope the service people were treated with the respect that they deserve. Things happen but it’s our behavior in response that makes a difference. Let’s all try to be better especially to those serving us. Thanks Sofia for helping us have a great experience today. Can’t wait to come back again.
… moreKJ Hockenberry
What can you say, they are a classic and food is delicious. This location has friendly staff, the environment is kept clean. We go here often for lunch and just this week they started their lunch buffet. Warm food, soup, made to order tacos, and of course you still get endless chips and salsa. Definitely recommend this location.
… moreEric Galeana
I had such a wonderful brunch experience recently. The food was absolutely delicious and truly exceeded my expectations. Our server lydia was incredibly attentive and made sure we had everything we needed throughout our meal and also sang me a happy birthday. It’s always a pleasure to find a place that combines great food with such exceptional service. I highly recommend visiting if you’re looking for a delightful dining outing.
… moreCaroline Villanueva
Happy hour is a happy time for everyone. We enjoyed celebrating our dad’s birthday with great food.
… moreLynnK
We have been here quite a few times for dinner and we had a great experience before. But the last time was not so great. My husband’s favorite is the beef tacos as he always orders it every time we dine in here and this time he didn’t like it because it was very salty. At first, I noticed that he seemed not to like his food after the first bite and he tried to eat it but couldn’t take it as it was getting very salty every bite. He politely called the manager and told him that it was very salty, the manager offered a new dish to him for free and we waited for it and just took it home. We ended up sharing my food and had some chips and salsa (our favorite). The staff is very nice though and the place at that time was not crowded.
… moreGene Liu
The Mexican Wing is really good. I also have street tacos .
… moreOfelia Martinez
Went to el Torito tonight 01/13/26 for dinner with my family I am really disappointed with the service tonight this is the second time I come to el Torito we have been served by the same girl both times and both times have been horrible with the service she took our drink orders then our food orders then after that she came back once to see if we where doing ok we told her we where I told her can we get refill on our drinks she took the cups to refill she never came back with our refills we had to ask a nice lady that’s picking up the plates from the tables if she can brings us drinks and she gladly brought them to us she asked anything else I told her yes please some more ranch and hit sauce if u have some she said of course her name I believe is sol .sol was amazing I dont know why sol isn’t a waiter instead of the girl that was our waiter I think management doesn’t look into this lady that doesn’t know how to be a waiter we had to ask sol for our check because the girl that was watering us didn’t comeback until sol told her I guess we needed the check that’s when we seen the girl again I just don’t know how she’s a waiter I am really disappointed this girl has helped us both times and the service has been the same I thought that this time she was going to be better but I guess she got worse hopefully management can look into this and talk to her about her service but management I think sol should be a waiter she would be a great waiter hopefully next time I won’t have the same experience and I come all the way from Temecula to el Torito that’s a drive for me to get horrible service from the waiter
… moreMichelle Luckey
I haven’t eaten at an El Torito since the taco Tuesday craze. We would go mainly for the drinks and socializing. My friend visited from Texas and requested to eat here. The place was pretty much empty besides us, we were a party of 10. Our waitress seemed very busy even though the establishment was not. She was very polite, but she was not attentive. However, we as a group were patient, polite, and understanding. Most of our party did NOT enjoy our food. We gave our leftovers to our dog ( he rarely gets human food). The atmosphere was cool, but the food and service were left to be desired.
… moreGilbert
Great happy hour scheduled.
Horrible staffing; 1 bartender. Ridiculous.
Hence service is horrible.
Waiting 10 to 20 minutes for a drink or to order.
Sometimes, lots of space but can’t sit because no one has pickup the dishes from the previous customers.
Came here for 3 weeks, 3 times per week, during the week.
No reward points for alcohol.
Corona / 91 fwy. Never coming here again.
… morePaul H Rodriguez
Manager Kasandra, a good leader willing to learn. Kasandra will do her very best to ensure a good time. Mistakes may happen but Kasandra will address with professionalism. Berenice Zendejas can be helpful. Carolina the district manager is key to customer satisfaction.
This restaurant was undermanaged, understaffed, under a rock! Kasandra will help to make it better.
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