El Pollo Loco

  4.0 – 915 reviews   • Mexican restaurant

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While some things have changed over the last few decades, El Pollo Loco’s delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way – on our signature open-flame grills – then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Roseville,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.

Fast-food chain outpost known for Mexican classics made with fire-grilled chicken.

✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery El Pollo Loco 95678

Hours

Friday9:30 AM–10:30 PM
Saturday9:30 AM–10:30 PM
Sunday9:30 AM–10:30 PM
Monday9:30 AM–10:30 PM
Tuesday9:30 AM–10:30 PM
Wednesday9:30 AM–10:30 PM
Thursday9:30 AM–10:30 PM

Address and Contact Information

Address: 9501 Fairway Dr, Roseville, CA 95678

Phone: (916) 771-4211

Website: https://restaurants.elpolloloco.com/ca/roseville/9501-fairway-dr?utm_source=gmb&utm_medium=yext

Menu Photos

elpolloloco.com

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9501 Fairway Dr, Roseville, CA – El Pollo Loco Stores

El Pollo Loco is a quick-service fire-grilled chicken restaurant inspired by the flavors of Mexico, located at 9501 Fairway Dr in Roseville, CA.

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Reviews

Denise Thomas
I had not been to El Pollo Loco in a long time so I decided to stop. I had. Salas and it was very good. I also brought chicken as a family meal and the chicken was salty. The sides tasted very generic. The service was great. Order was correct.
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Rick Allen
First time at the El Pollo Loco in Roseville. The wife had the 3 pc chicken dinner combo with rice and beans. She thought the meal was fine, with the chicken a little dry. I had the Street Corn Burrito Bowl Combo that was fine, though again the chicken pieces were somewhat dry. Property seemed clean, and the order came fairly quickly. Staff was friendly, at order and getting our meals. Somewhat disappointed with their Senior Discount, as most times when they offer it, it is a 10% savings, but here, it was a flat $1 off our $35 order. At that savings, I don’t think I would even bother to offer the discount. Fairly easy to get to the location with plenty of parking, just off Hwy 65, but a lot of traffic, which is probably typical for the area.
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Casch52
I used to get good meals here. The last 4 to 5 times the chicken has been scrawny and small. Prices like everywhere have been raised as well. That’s okay if the quality had remained the same. Sadly it has not.
I just went back cause someone gave me a gift card. After ordering they lost my order. Waited 40 minutes as they had to cook more chicken. Worse still(as my wife said) one of the worst meals we’ve ever had. Chicken was dry, broccoli was overcooked, and the order was not accurate (we ordered no gravy on the potatoes and they were drenched). So i subtracted another star from my original.

Totally not recommended!
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Miguel
This is the 3rd time I order something from this place and they mess up by not providing all of our items we paid for. I’m tired of the need to try and make sure all of my items are in the bags before we leave and holding up the drive thru line. Sometimes we order extra dressings and they give us the wrong dressings. Sometimes we order large sides and they just don’t put them inside the bag. To make matters worse they don’t provide your receipt for you to even check that you received your complete order. I think they do it on purpose so that if you are missing an item you drive all the way and you find out that you never paid for it or you did. It’s not like we live next door to them so it’s not worth the drive.
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Tippi Cee
Delicious chicken queso burrito! Best burrito I have had in a while. My husband really liked his chicken bowl and my dad had the tostada bowl which was also very good. Very good guac too. Will definitely be going back.
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sirvan younesi
Very Disappointing Experience – Unsafe, Unprofessional, and Disrespectful Staff

We had a very unpleasant and upsetting experience at this establishment. The dining area floor was wet and dangerously slippery, making it unsafe to walk. We politely informed the staff, expecting them to take action to ensure customer safety. Instead, they laughed at us and responded sarcastically, saying, “We have a sign up.” No effort was made to clean the floor or take our concern seriously.

Shortly after, I slipped and fell on the same wet floor. When my spouse asked to speak with a manager, a woman named Crystal (who claimed to be the manager) approached us. Shockingly, she admitted, “Yes, the floor is slippery and unsafe, but we’ve put up a warning sign.” She then added mockingly, “If you can’t walk here, feel free to leave and eat your food at home.”

The entire interaction was not only careless and unprofessional but also deeply disrespectful. The staff ridiculed and belittled us with smirks and sarcastic remarks instead of offering help or even basic courtesy. It was clear they had no sense of responsibility for customer safety or comfort.

We documented the condition of the floor with photos and informed them that we would be reporting the incident. I strongly advise others to stay away from this place until they address their serious safety issues and train their staff in basic professionalism and respect.
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Michael Gomez
Place was busy when I went in. In and out within a couple minutes. Good customer service. Good food.
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Golden Lotus
They are sooo solid.. warm food every time .. and great service as well… you get more than what you pay for here!!!
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Constantine Bruce
Me and the wife had been coming here for a little bit over 2 years and the workers are always nice and the food is top notch.
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David Jonas
El Pollo Loco never fails to deliver an amazing meal and top-notch service! The staff is always attentive and makes sure you’re taken care of. I can’t get enough of their flame-grilled chicken—tender and juicy with a smoky flavor that’s unbeatable. The sides are delicious, and I always get the avocado salsa to go with my meal. The ambiance is relaxed and spacious, perfect for dining with friends or family. The bright, contemporary design makes the restaurant a pleasant place to hang out while enjoying tasty food.
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