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While some things have changed over the last few decades, El Pollo Loco’s delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way – on our signature open-flame grills – then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Lancaster,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Fast-food chain outpost known for Mexican classics made with fire-grilled chicken.
Hours
| Friday | 9:30 AM–11 PM |
| Saturday | 9:30 AM–11 PM |
| Sunday | 9:30 AM–11 PM |
| Monday | 9:30 AM–11 PM |
| Tuesday | 9:30 AM–11 PM |
| Wednesday | 9:30 AM–11 PM |
| Thursday | 9:30 AM–11 PM |
Address and Contact Information
Address: 44402 Vly Central Wy, Lancaster, CA 93536
Phone: (661) 940-8961
Menu Photos
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Reviews
Robbi M
I USUALLY ALWAYS COME TO THIS EL POLLO LOCO AND I ALWAYSSSS COMMEND THEM FOR THEIR EXCELLENT CUSTOMER SERVICE. … well today that wasn’t the case ….. I came in through the dt around 12:55ish and ordered a bowl… the lady proceeds to ask me if I want to compliment my food with guacamole; which I replied “sure” .. but when I got to the window I realized I didn’t have my debit card only enough cash to pay for what I originally ordered . I told her to take off the guac because I do not have enough .. she slams the window in my face as if that pissed her off … she then proceeds to give me my drink and I asked at the speaker “no Ice pls “ when I get my drink there’s ice in it .. was I mad?! No not really because it’s a simple mistake that could’ve been fixed in less than 20sec . She snatches the drink back as if she had an attitude.. I’m sorry that you have you work at El Pollo Loco BRENDA ….. if you want a higher paying job or a career for that matter…, try checking yourself into a trade or college … have a better day pls don’t take your frustrations out on the customer , we’re the reason you’re able to get that lil check you get !!!
… moreJustin Zilahy
Customer service at this location was great. I was in and out of the drive thru quickly. I normally recommended the value bowl, but this location seemed to put less chicken in the bowl than other locations I’ve visited. Other than that, all the food options are solid. Traffic can be busy around this area because of Costco so I recommend coming in through 10th St West instead of Avenue L.
… moreAna Garcia Valentine
Yesterday, Feb 27th between 7-7:30pm
My mother went to pick up an order of 8pc chicken, mashed potato’s, & macaroni n cheese.
When she got home, both my stepdad and mom ate.They began to feel & go through each symptom of food poisoning. She then went back to the chicken noticed the texture different (old looking/slimy). Disappointed.
… moreMy mother went to pick up an order of 8pc chicken, mashed potato’s, & macaroni n cheese.
When she got home, both my stepdad and mom ate.They began to feel & go through each symptom of food poisoning. She then went back to the chicken noticed the texture different (old looking/slimy). Disappointed.
Peak Avee
This location definitely does not skimp on the protein. Service is always excellent, including drive through. There’s an older Hispanic woman that’s always cleaning the tables — she’s so sweet all the time. ❤️
Been coming here for a year now, having to always drive by two other locations to get to this one is always worth it.
… moreBeen coming here for a year now, having to always drive by two other locations to get to this one is always worth it.
Gustavo Ortega
Just an FYI to the general public, this location for whatever reason charges a few bucks more on each item compared to the one on ave L and 10th west. If you can help it, go to the one by costco. Im between both and wish I’d realized this earlier, throwing 2 or 3 bucks away for each bowl order for no reason if I go to this location. Check the app!
… moreLyndsay O
The young lady, Steph, working the front counter this morning 10/23 @about 1030 was SO KIND and helpful. The bowls my mom and I got were perfect too! (Even though I had to be annoying and not have chicken on mine and my mom didn’t want onions or cilantro lol) Thank you so much!
… moremary sue
Food was spot on, really enjoyed. Problem was attempt at upselling at the register. Ordered combo which came with a drink, they asked what sized drink I wanted but didn’t share that it increased price until I asked (drinks can be refilled free, WHY would I want to pay more)
Asked if I wanted chips and salsa with meal which cost almost five dollars more-more upselling.
… moreAsked if I wanted chips and salsa with meal which cost almost five dollars more-more upselling.
Adora
Typical chain store. The food seemed fresh. They were willing to accommodate dietary needs. The inside of the store seemed clean. It was freezing though. Literally colder than outside at the time. They were quickly able to provide to go containers and a bag.
… moreQuintero Quintero
They gave me raw chicken and the manager Rosie didn’t even apologize, she just gave me attitude and made me feel like it’s my fault I ate raw chicken and wanted my money back
… moreLeannah Jackson
I went to the drive through and ordered 2 creamy cilantros with my food and when I got home there was no creamy cilantros.
That sucks so much. This place does this so often.
… moreThat sucks so much. This place does this so often.