Veronica Armenta
I was very disappointed with my visit to El Pollo Loco during lunch. My order was incorrect in several ways. I requested a breast and wing but received a drumstick and thigh instead. I asked for flour tortillas and was given corn tortillas. I also requested an extra side of tortillas, which was forgotten. Additionally, I ordered a Sprite, but it had no flavor and tasted like carbonated water. Overall, my order was a complete mess
… moreKenny T
All I can say is they must have done it on purpose. There’s no other excuse. I can assure this chicken was headed for the trash when lucky me pulled up to the drive thru. Not to mention I not only asked for salsa, but reminded the guy of the last time I was there, I asked and they forgot, he said I’ll get it now so I don’t forget, and when I got the bag I checked for the salsa and it wasn’t there, fact is I should have been look at the quality of the chicken. The chicken was at least yesterday’s if not last week’s. Way to go guys, you just chased off another weekly customer.
… moreAnita
I had ordered two chicken burritos for pickup and the rice was very chewy ; very more toward hard.. definitely underdone.
… moreVictor Moreno
Im waiting in line the girl says can i take your i said yes can I have a chicken bowl and she goes and closes the store down with 10min before closing time
… moreGregg Wagener
El Pollo Loco is among the best Mexican restaurants for fast food with relatively authentic Mexican food. The del taco and taco Bell and the like are garbage by comparison. They saturate cheap greasy meat with cumin until you can’t taste anything else. El Pollo Loco has real grilled chicken and sides.
… moreM Mirza
Perfect deal, lunch box includes 2 tacos, rice and beans, chorizo, corn chips and sauces
… moreNicole Jackson
Great service. Decent sized meal for the price but (personally), too much cilantro in the chicken quesadilla… But otherwise, chicken is pretty good but it’s nothing terribly amazing. I wish they had a more signature taste or flavor…
… moreLinda Hudson
They didn’t tell us all the sauces they had for our chips then they didn’t even put the chips in our order bag. Hubby ask for 2 chicken breast in his 2 peace meal. He got 1 breast and 1 chicken wing ( he was pissed)
Went through the drive – thru and didn’t know till we got home. Wasn’t driving all the way back
… morepeepee man
Disregard my name but GOSH this place is so awesome. All of the cashiers are bilingual so it’s easy to order. The food is always hot and SO GOOD. My favorite cashier is Kevin, his Spanish is perfect and he’s enthusiastic about his job. A perfect place to eat at any time of the day. (((give Kevin a raise, PLEASE)))
… moreNerdo Dad
it’s always a good experience at this location. never had a problem there. the only complain is that they don’t have the salsas out for the clients to get. you have to ask.
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