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While some things have changed over the last few decades, El Pollo Loco’s delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way – on our signature open-flame grills – then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Rancho Santa Margarita,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Fast-food chain outpost known for Mexican classics made with fire-grilled chicken.
Hours
| Saturday | 10 AM–10 PM |
| Sunday | 10 AM–10 PM |
| Monday | 9:30 AM–10 PM |
| Tuesday | 9:30 AM–10 PM |
| Wednesday | 9:30 AM–10 PM |
| Thursday | 9:30 AM–10 PM |
| Friday | 9:30 AM–10 PM |
Address and Contact Information
Address: 22381 Antonio Pkwy, Rancho Santa Margarita, CA 92688
Phone: (949) 858-4446
Menu Photos
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22381 Antonio Pkwy – Rancho Santa Margarita – El Pollo Loco Stores
El Pollo Loco is a quick-service fire-grilled chicken restaurant inspired by the flavors of Mexico, located at 22381 Antonio Pkwy in Rancho Santa Margarita, CA.
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El Pollo Loco, Rancho Santa Margarita. 45 likes · 810 were here. Famous Fire-Grilled Chicken. Cooked slow. Served fast. And always cut-to-order.
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Find an El Pollo Loco location near Rancho Santa Margarita. Get directions and enjoy fresh L.A. Mex style cuisine for dine-in, takeout, …
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Reviews
susie
I’ve tried giving this location multiple chances as it’s not always bad but between them always forgetting food items or giving me essentially what’s scraps in my burrito i’m tired. I ordered the classic chicken burrito which is what I usually get for lunch during work time, I head back to my office to sit down and try and eat what I thought would be a normal burrito and first bite i get a mouthful of old, burnt, and tough chicken.. I don’t like wasting food so I just pick out the dry tough chicken and move on, I bite the burrito again and another mouthful of dry old chicken.. I tried my best to eat the burrito as i don’t like wasting food but i could barely get through half of the burrito without picking out inedible, tough, dry, old chicken. Super disappointed.
I used to work at a restaurant similar to Pollo Loco some years back and I understand things can’t be perfect all the time but is there anyone keeping things in check at this location? Food items are missing most of the times and now food with what looks like leftover scraps is being given to customers. It’s not even edible.
Chicken in this state should not be given out to customers it’s not even chewable as it’s tough and i can tell it was probably sitting there for hours in the kitchen line or they probably just gave me the burnt chicken at the bottom of the container.
Super disappointed. Whoever is in charge should be checking this more often. I don’t think you guys would enjoy eating old chicken either.
I’m not the type of person to leave reviews like this but i just can’t believe I was given a burrito full of chicken scraps.
… moreI used to work at a restaurant similar to Pollo Loco some years back and I understand things can’t be perfect all the time but is there anyone keeping things in check at this location? Food items are missing most of the times and now food with what looks like leftover scraps is being given to customers. It’s not even edible.
Chicken in this state should not be given out to customers it’s not even chewable as it’s tough and i can tell it was probably sitting there for hours in the kitchen line or they probably just gave me the burnt chicken at the bottom of the container.
Super disappointed. Whoever is in charge should be checking this more often. I don’t think you guys would enjoy eating old chicken either.
I’m not the type of person to leave reviews like this but i just can’t believe I was given a burrito full of chicken scraps.
Alireza FarkhondehKish
Usually, when someone orders the soup, it comes with sides. But he didn’t give me anything such as tortilla strips, lime or lemon, cheese (package), or etc.
Visit: 24 dec 25 @ 4:04 pm
Serve ID ending: 1811
… moreVisit: 24 dec 25 @ 4:04 pm
Serve ID ending: 1811
fs soccer
I’m really disappointed with this location. After a long, hard day of work, the last thing I want is to get home and realize items from my order are missing — and this has happened more than once. It’s frustrating to pay for food you don’t receive, especially when a fast food salads cost more then 15$
On top of that, the service is very slow, even when it’s not that busy. If the wait is long, at the very least the order should be correct. Missing items should not be a regular issue.
I expect better accuracy and faster service. Until that improves, I won’t be coming back.
… moreOn top of that, the service is very slow, even when it’s not that busy. If the wait is long, at the very least the order should be correct. Missing items should not be a regular issue.
I expect better accuracy and faster service. Until that improves, I won’t be coming back.
Leif Satermo
Real good chicken. Beans are good, but the rice is very dry. The inside of the place was empty, and passable in terms of cleanliness and decor. Service was great, there’s even a bell you can ring by the door. Very professional and speedy. The chicken was great, not dry and very tasty.
… moreJaime Magsi
It’s an OK place to go. If you are craving for chicken cooked this way, then this is the place.
… moreTom G
I’ve been going to this location for 20 years, and it has gone downhill, nobody cares about the quality of the chicken. I always ask for moist, not overcooked and dried out, and it is always overdone. I’ve talked to managers, the corporate office, emphasized when ordering, nothing changes from the same overcooked, dried out chicken. Today was my last visit, this won’t change, and I will go elsewhere.
… moreAngel Vazquez
I can never get tired of this gorgeous burrito and on top of it!! The great service and a smile of a happy cashier thanks Maria
… moreSamuel Barrera
I’m working down the street from this El Pollo Loco. I’ve been coming here for the past month. Every time I come I have great service. The food is amazing tastes perfect and the restrooms are always CLEAN and smell NICE! I look forward to always coming to this El Pollo Loco whenever I’m in the area. Highly recommend! Thank you Marissa
… moreAlec
This location habitually “forgets” to give you the salsa you order. They ask you when ordering which kind you want, and then rush your order out the window and when you ask again they will tell you its in the bag, which it isn’t.
… more