El Pollo Loco

  3.8 – 450 reviews   • Mexican restaurant

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While some things have changed over the last few decades, El Pollo Loco’s delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way – on our signature open-flame grills – then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Laguna Hills, CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.

Fast-food chain outpost known for Mexican classics made with fire-grilled chicken.

✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out El Pollo Loco 92653

Hours

Saturday10 AM–10 PM
SundayClosed
Monday9:30 AM–10 PM
Tuesday9:30 AM–10 PM
Wednesday9:30 AM–10 PM
Thursday9:30 AM–10 PM
Friday9:30 AM–10 PM

Address and Contact Information

Address: 25371 Alicia Pkwy, Laguna Hills, CA 92653

Phone: (949) 460-9379

Website: https://restaurants.elpolloloco.com/ca/laguna-hills/25371-alicia-pkwy?utm_source=gmb&utm_medium=yext

Menu Photos

Order and Reservations

Order: Order online

elpolloloco.com

Photo Gallery

Related Web Results

25371 Alicia Pkwy, Laguna Hills, CA – Order El Pollo Loco

El Pollo Loco is a quick-service fire-grilled chicken restaurant inspired by the flavors of Mexico, located at 25371 Alicia Pkwy in Laguna Hills, CA.

Locate El Pollo Loco near Laguna Hills

Find an El Pollo Loco location near Laguna Hills. Get directions and enjoy fresh L.A. Mex style cuisine for dine-in, takeout, delivery or drive-thru.

El Pollo Loco | Laguna Hills CA – Facebook

Head over to 25371 Alicia Pkwy and pick up our Holiday Family Dinner, including our famous fire-grilled chicken, 3 large sides, warm tortillas and fresh salsa.

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Reviews

Gregory Veritas
Service was great! I haven’t been to El Pollo loco in a few months and I couldn’t tell which was the breast and which was the thigh they were both super small and they show me that they were all about the same size chickens on the grill. But, they gave me an drumstick to compensate which was excellent customer service. Notice the size of the breast next to the plastic fork in the photo.
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Peter
Pickup order was on time and the service team was very friendly. Got home and the food looked fresh and was accurate and tasty. The only reason for 4 star instead of 5 is the parking lot is a bit confusing and main door is on the Main Street side. Otherwise though good food and reasonable pricing when looking for a quick cheap lunch.
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BIbiana O’Neal
Really bad service got there at 9:20 it supposed to close at 10:00pm they didn’t even answer to us Trough the drive thru we have to go to the entrance to see if they could take our order and no body answered the employees clearly saw that we were in the door but didn’t even acknowledge us and they already had the door closed
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Charles Johnson
This El Pollo Loco is one of the slowest locations, I have ever been to. Placed an order ahead, showed up on time, and still waited 15 minutes for a burrito, a taco, and 2 pollo bowls. Pollo bowls even sat on the counter getting cold the entire time I waited. This should never happen. People who came in after me, and ordered at the counter, received their food before I did. Very small amounts of overcooked chicken in every item I paid for. Cold churro. Terribly unorganized and I will not return to this location. Total waste of time and money.
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Justin S
UPDATE… 4/28/2022
Understaffed and the dining room is a mess!!
I’ve attached a photo.

Service was good the cashier was nice and welcoming which is always important. Although no one else gave me a greeting as I stood at the counter.

Food and service are good from what I can remember but tonight at 850p, maybe 40 minutes before close, they have the dining room looking like they’re closed. Mats hanging on railing, ALL chairs on tables…..come on….5 or 10 minutes til, sure, but not 40. I ordered to go and had to pull a chair off a table to sit. :/
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Carissa Rossi
EVERY TIME WITHOUT FAIL THEY FORGET SOMETHING IN MY ORDER AND I HAVE TO GO ALL THE WAY BACK THIS PLACE DRIVES ME INSANE AND THE RUSH U OUT OF THE DRIVE THROUGH LINE SO U CANT CHECK UR ORDER LIKE IF UR GONNA DO THAT THEN MAKE SURE MY ORDER IS RIGHT!!!!!!
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Rough Necks
Ordered delivery. The 4 churros were disgusting. Looked like and tasted like they were made yesterday and then kept in oil until served. The carbon tacos cilantro smelled old and tasted bad.
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Erik
2 and a half stars. Idk man the quality fell off hard. It’s so bland now. Little to no seasoning. I’ve continuously tried to give it another try but it doesn’t blow me away like back in the day. Just the harsh reality of Pollo loco now. But I suppose I’ll still keep coming bc I gotta eat.
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Kamikaze Yazzie
The workers are nice and the food is amazing. Mac and cheese I really rerecommend
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Martin Calvario
Yesterday I came for 3 combos and time was 11:58 and chiken was limited … i Saw the grill and was no chiken on the grill at lunch time!!!!
Today I came again for 5 combos and 3 other person were making complain they were tried to teach them how to work has a team!! IT WAS CRAZY POOR CUSTUMER SERVICE NO ONE CARES ….
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