El Pollo Loco

  3.7 – 363 reviews  $ • Mexican restaurant

While some things have changed over the last few decades, El Pollo Loco’s delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way – on our signature open-flame grills – then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Laguna Hills, CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.

Fast-food chain outpost known for Mexican classics made with fire-grilled chicken.

✔️ Dine-in ✔️ Drive-through ✔️ No-contact delivery El Pollo Loco 92653

Hours

Friday9:30 AM–11 PM
Saturday10 AM–10 PM
Sunday10 AM–10 PM
Monday
(Labor Day)
9:30 AM–11 PM
Hours might differ
Tuesday9:30 AM–11 PM
Wednesday9:30 AM–11 PM
Thursday9:30 AM–11 PM

Address and Contact Information

Address: 25371 Alicia Pkwy, Laguna Hills, CA 92653

Phone: (949) 460-9379

Website:

Menu

elpolloloco.com

Photo Gallery

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Reviews

Peter
Pickup order was on time and the service team was very friendly. Got home and the food looked fresh and was accurate and tasty. The only reason for 4 star instead of 5 is the parking lot is a bit confusing and main door is on the Main Street side. Otherwise though good food and reasonable pricing when looking for a quick cheap lunch.
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Rough Necks
Ordered delivery. The 4 churros were disgusting. Looked like and tasted like they were made yesterday and then kept in oil until served. The carbon tacos cilantro smelled old and tasted bad.
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el dani
I came in at 12:00pm and there was a young Mexican guy at the cashier, i asked for a corn street double chicken salad and they gave me a classic double chicken salad. When we got the food we let him know that we asked for a corn street salad, and what I didn’t like is that he’s response was a NO, he said we asked for a classic salad. Like I don’t know what i ordered, He was basically telling us liars.
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Justin S
UPDATE… 4/28/2022
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farooq rashid
A message to the owners, get some competent saff. One of the worst customer service i have ever seen.
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Allison Alvarez
Food is fresh and delicious. Restaurant is super clean and staff is very friendly.
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Carlos Saldivar
Food was good but I drove through and ordered salsa and extra gravy for my mashed potatoes also tortilla strips for my tortilla soup. They asked me to pull up and wait for someone to bring my order. When they did I was running late and asked if all my extras were there, I was assured they were but when I finally got home none of the extras were there. I’m sure I paid extra for the extra gravy.
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Comic
Magnificent, Evelyn Super sweet manager and the team , the food was great and I was satisfied with their Customer Service!!
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Jose Parada
Great customer service. As soon as I walked in the door I was greeted. When I got to the cashier; she had a great smile and very attentive to my order.
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marjan taheri
This is not the first time and most likely it won’t be the last time.
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