Sheila B
I got ALL this for $6.41. ask for “leg lovers” . I’m so happy el pollo still has this deal after all these years. Used to be $5.00. comes with two flour tortillas and salsa too. Very delicious
… moreEd
El Pollo shows they honor discounts to military and first responders but apparently this El Pollo Loco worker (new) was told specifically that they DO NOT provide discounts to Military/First Responders. Since they opened I would come here regularly after my workouts at EOS and the would give a discount. Discounts were never big which is fine but the show of support to Military/First Responders I would come and support my local El Pollo Loco. No more. Guess I will be doing Canes and others around that support military thereby getting my local support. So for anyone looking for Military/First Responder discount. This isn’t the place.
… moreTonja Catchings
First and last time eating at El Pollo Loco. Bought my son a kid’s meal, he was eating the chicken when he noticed an extremely long black hair in his food. Really grossed out, don’t think we will be back.
… moreA O
I ordered the Blanco queso burrito and had to spit it out and stop eating it halfway through because I kept getting mouthfuls of chopped, very sharp-ended bones! I could have choked to death or seriously been injured. Thank goodness I ordered something else for my child. What the heck El Pollo Loco! Do better!!!
… moreCory Jackson
We ordered a meal, which consisted of 8 pieces, 3 sides and churros. When we drove off, we thought we were given everything. When we arrived at the soccer field we were going to, we found no forks, no plates, no napkins and one large side was completely missing. All we were able to eat was the churros and the chicken drumsticks. Not having the plates, utensils and napkins was frustrating, especially since we weren’t even asked if we wanted them or not, but not being given one of the large sides was very upsetting.
… moreCandi Montemayor
On August 21 around 11:53 AM, I had the pleasure of being helped by Collean at the El Pollo Loco on Winchester Road in Winchester, California. We ordered one double chicken tostada combo, one guacamole burrito, two chicken avocado tacos, and one crunchy chicken taco. Our order was taking a little longer than expected, but Collean noticed right away and went above and beyond by giving me two hot, fresh churros while we waited. It was such a thoughtful gesture and really brightened my day!
The food was absolutely delicious as well everything was fresh, flavorful, and cooked perfectly. Having worked in customer service myself, I really appreciate when someone delivers such genuine, kind, and attentive service. Collean made our visit memorable, and she absolutely deserves a big shout-out. Even though this review is a little late, I didn’t forget her excellent service!
… morePaul B
Well, this will be the last time I come into this restaurant, I am so tired of the rude workers even the managers that work there. Today we were there and my wife ordered tacos without cilantro and no onions, and they put onions and cilantro on the tacos, She commented to the lady manager about cilantro and she gave my wife a dirty look! My wife told her that she ordered without onions and cilantro. Again, the people here are so rude. This is not the first time, but it will be the last time we go to this restaurant..
… moreHeera Dhillon
Staff assumes you are driver and treats you bad with hard tone bad attitude, when you go for pick up. 3 orders same experience all 3 times. 2 times my order wasn’t ready on quoted time, 1 time it was on time but staff lady took her full time walking slow and get into attitude tone and help with order. They keeps person awaiting its almost like show of power.
How I became to know they treats you like shit because they thinks you are pick up driver? So they were out of coleslaw, when I said picking, it was same hard tone experience like 2 times before. Then she waves finger “ay can you call customer we are out of coleslaw” I am like what “coleslaw coleslaw we are out” then I got it and said it’s my order. Her tone shifted to friendly. And I feel so sorry for average pickup drivers this is what they have to go through that restaurant employee so hard tone towards them.
And I also ordered 4 piece chicken got exactly 3 but technically 4, I am questioning employee those can treat person bad based on what job they think others do. Can also be open to giving customers less and take some home at end of the day.
… moreDanny Kavert
I come here all the time out of convenience, especially after the gym. Employees are very nice; however, my order is either missing something or is wrong 50% of the time. Unfortunately this has made me “that guy” that checks my entire order before leaving their drive-thru window due to their incompetency. Sorry in advance for those having to wait a little longer behind me.
… moreE P
Be careful with drive thru people, missing alot of food. Check your order and make sure all your food is there before you leave.
… more