Kellie Malone
I went thru the drive thru and Brenda was very friendly, helpful, and was quick with getting my order and giving the food! Food was perfect and fresh as can be! This location is a bit further out of the way for me, but the service keeps me coming back to this location. I’ve had several bad experiences at the Menifee location with lukewarm food and indifferent employees who don’t care about the customer’s experience. It is refreshing to see employees who actually care and treat you as a real human versus an obstacle to deal with to get to the end of their shift.
… moreDiamond Dae
I love that El Pollo allows anyone to get their kids meal. I always get the 2 legs( no substitute) a side and a drink for less than $10. You can’t beat it. Great location food was hot and fresh and came put quick. I’m almost sure I got a regular size cup instead of a kids size plus I got chips . Again good deal. Plenty of parking.
… moreNick Verboom
I came in here today hungry and not sure what I wanted. I was greeted by two smiles,
one belonging to the one I believe to be the manager and the second my cashier. Her name was Crystal and was very polite and helpful in choosing my order. Located just far enough off the 15 to escape the crazy traffic, I found a diamond at noon. The food was amazing and tasted so fresh. I ordered the Pollo Bowl add fresh made guacamole. Under $10 for drink and chips
… moreKatherine Booth
Love coming to this place! Food is always good. Payton took our order; she was very pleasant, efficient, and delivered excellent customer service.
… moreHeidi Jemane
Why does the sign say dining room closes at 9:30pm. But we arrived at 9:15, and were not allowed to order inside but could use drive-thru only at that time.
… morePamela Firman
The Manager helped me use the kiosk, which I appreciated. The extra chicken protein tostada had unseasoned, cold, dry chicken. I ordered two BRC burritos with extra cheese to go. I received two all rice burritos (no beans, no cheese) order totally wrong. Food was very disappointing. The place was clean and comfortable. And the manager gave me the avocado salsa that I requested. I’m in no rush to return.
… moreCawaynna W
This is the best location in this area. The staff is amazing especially Brenda and Liz. Those girls always do a great job with preparation of the food and of course the Customerservice. I Work at a hospital nearby and I always tell my coworkers to go here for lunch. I’m in and out and I never have a problem. Plus, I come here almost every day of the week. Haha Oh yeah, I reside in Lake Elsinore, but those restaurants are nothing compared to this location.
… moreESTRELLA FINDZ
This place was very vibrant with their music. Staff. Very clean location and quick service. thx ladies for the great meal . Definitely recommend the GREEN POSOLE
. Will definitely try again. ❤️
… moreMichael Springer
Literally the worst el pollo loco. This is the what comes in the chicken taquitos, there is 1 piece of chicken and some old stuff from the fryer, it’s laughable. I have been there 2 hours before closing and they have told me they are out of chicken.
… moreTaihong Ip
It’s been ten years since I last had El Pollo Loco and I am thinking I will not have it again! First the chicken is like a Cornish hen size, then the cashier don’t bother asking what you want and just sticks everything on the order! What a disappointment!
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