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✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery
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While some things have changed over the last few decades, El Pollo Loco’s delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way – on our signature open-flame grills – then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Victorville,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Fast-food chain outpost known for Mexican classics made with fire-grilled chicken.
Hours
| Friday | 9:30 AM–11 PM |
| Saturday | 9:30 AM–11 PM |
| Sunday | 9:30 AM–11 PM |
| Monday | 9:30 AM–11 PM |
| Tuesday | 9:30 AM–11 PM |
| Wednesday | 9:30 AM–11 PM |
| Thursday | 9:30 AM–11 PM |
Address and Contact Information
Address: 14401 Bear Valley Rd, Victorville, CA 92392
Phone: (760) 949-9163
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14401 Bear Valley Rd., Victorville, CA – Order El Pollo Loco
El Pollo Loco is a quick-service fire-grilled chicken restaurant inspired by the flavors of Mexico, located at 14401 Bear Valley Rd in Victorville, CA.
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Reviews
Ash G
AVOID THIS STORE.
Go to the one on 395 or Hesperia Road — better food & better service. Actually any location is better than this.
This El Pollo Loco is by far the worst one out here.
They do not make anything correctly. All the burritos and bowls are dry. The classic chicken burrito is supposed to be chicken tinga and it’s definitely not. So dry! The burrito is supposed to be red inside.
And there’s a bunch of corn in the burrito?!
The staff is rude, they don’t greet you or acknowledge you because they have a kiosk.
So even if you have a pick up order and you go inside, they’ll look at you and won’t come to you no matter how many times you wave them down. When you go through the drive-thru they’re always having conversations with each other…..this is why ordered get messed up.
And they charge for pico?! Since when? It’s watery and has no flavor anyways so don’t bother.
… moreGo to the one on 395 or Hesperia Road — better food & better service. Actually any location is better than this.
This El Pollo Loco is by far the worst one out here.
They do not make anything correctly. All the burritos and bowls are dry. The classic chicken burrito is supposed to be chicken tinga and it’s definitely not. So dry! The burrito is supposed to be red inside.
And there’s a bunch of corn in the burrito?!
The staff is rude, they don’t greet you or acknowledge you because they have a kiosk.
So even if you have a pick up order and you go inside, they’ll look at you and won’t come to you no matter how many times you wave them down. When you go through the drive-thru they’re always having conversations with each other…..this is why ordered get messed up.
And they charge for pico?! Since when? It’s watery and has no flavor anyways so don’t bother.
Alen
So they were very mean to me I had a coupon for a free burrito with any purchase so I ordered ranch and they said I still have to buy something but I didn’t worry a lot so I said coke but when I got my salsa Fresca it looked expired I tried it and it tasted expired it did not taste like how it did last time so please el polo loco be nicer to me next time if not it’s ok
… moreTanya M C
Ran in to get a cup of coffee (they don’t sell it) but got a couple of burritos and used the bathroom before getting back on the freeway with my husband. The customer service was 10 out of 10. Greeted when we walked in, place was clean, bathroom was super clean, lady was super fast to help us since I hate kiosks and she made me want to return to this location. I wish I got her name because she was amazing. Hate to describe physical features on Google but maybe her manager will see this – she was a tall, thin friendly mature black lady that super impressed me with her demeanor and eagerness to serve.
… moreAllison Tran (MochiBunny)
Pretty standard El Pollo Loco. This location has 2 kiosks right in front of the employee area, on the desk in front of staff where you would normally order. I didn’t really see anyone use it though.
Ordered 12 piece family legs and thighs with side salad, coleslaw and Mexican rice and it was pretty standard.
… moreOrdered 12 piece family legs and thighs with side salad, coleslaw and Mexican rice and it was pretty standard.
Trisha Lockhart
Received food completely smashed & wadded up in foil, and expired salsa! Total mess and disgusting, cannot eat it!
… moreMichael
The food was really good and I guess the service was top notch but they were a little selfish with the saucers
… moreALPT P
O usually do not buy at this location because of past issues. This was a while back and I believe they had fixed them. With the necessity to get back to my covalencant wife quickly I gave a shot and they failed. Drive thru. Got the wrong package could not drive back. Sorry not sorry will not go back.
… morenanette
Today I ordered the Taco Al Carbon Combo which use to be $5.00 went up to $6.99 for 3 Tacos, chips and a drink. My Family and myself eat El pollo Loco all the time. Their app is one of the best. I have gotten lots of free food. My favorite location is the one on Palmdale Rd Because the employees are always super nice. This one you barely get a smile out the employees.
… moregolden pancho
Great service very helpful people. From my experience used a coupon and a staff member named Serina was very helpful and polite to help with my order very easy to order and very helpful people.
… moreKeinSandHier777 Berg
Service is great, food is good. Scary area. Lots of homeless people. Drive thru recommended.
… more