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While some things have changed over the last few decades, El Pollo Loco’s delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way – on our signature open-flame grills – then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Hacienda Heights,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Fast-food chain outpost known for Mexican classics made with fire-grilled chicken.
Hours
| Friday | 9 AM–11 PM |
| Saturday | 9 AM–11 PM |
| Sunday | 9 AM–10 PM |
| Monday | 9 AM–10 PM |
| Tuesday | 9 AM–10 PM |
| Wednesday | 9 AM–10 PM |
| Thursday | 9 AM–10 PM |
Address and Contact Information
Address: 1225 S Hacienda Blvd, Hacienda Heights, CA 91745
Phone: (626) 330-3482
Menu Photos
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1225 S Hacienda Blvd, Hacienda Heights, CA – Order El Pollo Loco
El Pollo Loco is a quick-service fire-grilled chicken restaurant inspired by the flavors of Mexico, located at 1225 S Hacienda Blvd in Hacienda Heights, CA.
El Pollo Loco | Fire-Grilled Chicken | Let’s Get Loco™
Famous citrus-marinated, fire-grilled chicken. Cooked slow. Served fast. Always cut-to-order. Now serving in Arizona, California, Nevada, Texas, and Utah.
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Reviews
Mavourneen Torres
Stephany was the upmost caring and responsive manager I have seen behind the counter. She’s was friendly and efficient. The cook was also amazing and friendly.
… moreAUTO TUB3
I was so glad to buy an ice tea here with no sugar. Super refreshing . I appreciate the service here .
… moreJose L Medina
This is the worst product, chicken is over cooked, i am reminded again why i dont like Pollo Loco anymore. Pollo Loco cashier needs to take a customer service class. She talked to me like i was bothering her. Waste of my money and time. I regret eating here because when i leave popeyes or KFC i leave happy. Here, I left dissatisfied.
… moreGeorgett Tolman
I love the Tostadas especially the double meat. Plus I got hooked on their hard tacos too. So when you say Taco Tuesday, I say El Pollo Loco.
… moreEstrella Caussor
The food tasted really good the cooks here are very good, my first time buying from this location, the only thing the chicken is very expensive and they are very small pieces, also the place not very appealing but take it to go!!! Just wish the family meals included a drink for the price you are paying they should!!!
… moreBright Star
Usually I get from this location and service of online order was great till today. Very unkind service from the manager and rude answer. What will be the purpose of ordering online if I have to pack the sauce myself? I really don’t know if she knows that online orders or pre orders are. Or may prior manager did a favor ? One customer prior to me picking up a large container for lesser chicken. Felt not comfortable. My co workers agree the situation that I experienced today and is very shameful to serve customers at this location like that. Well, if I don’t like here, I don’t go at this location. Right? Manager said straight to me ” You have to pack your sauce yourself” Oh really? No receipt so don’t have The Store number for Reviews…didn’t give receipt.
… moreElaine Remy
I use this El Pollo Loco often for my business meetings and catering. The food is always top notch and I love that they deliver to my office. The staff is awesome, especially the Manager, Faustino. This is the only fast food restaurant that I’ve been to where the manager personally goes to every table to make sure your meal is perfect. They are very welcoming at this location. (Extra parking in the rear of the building, too.)
There are other El Pollo Loco locations, but I always make sure I go to this one and ring the bell near the front door to let the team know I had an outstanding experience there. Go in, experience it for yourself and ring the bell!
Free wifi too!
… moreThere are other El Pollo Loco locations, but I always make sure I go to this one and ring the bell near the front door to let the team know I had an outstanding experience there. Go in, experience it for yourself and ring the bell!
Free wifi too!
C Note
Was my first time ordering El Pollo Loco ,and let me tell you it was amazing delicious chicken not too salty just wonderful. I definitely will be eating this again
… moreRick Dorsey
Forgot HH has a El Pollo Loco. Picked up a 16 piece to go along with two sides. Sides were generous servings. So were the tortillas and salsa. The chicken was flawlessly grilled to perfection. Tasty crispy skin, juicy and tender meat, all made for mouth-watering goodness.
… moreCathy T
I love EPL because it’s an easy go-to for quick relatively “healthier” alternative to other fast food. But customer service at this location was very bad, and it came from the manager Veronica.
Purchased a menu item, but was charged more than the price that was posted. It was a nominal difference, About 80 cents before tax. No big deal, but called to their attention so they can fix the board.
But instead of admitting their menu board was wrong or lacked the right info, she kept insisting the system price that was rung up was correct. What was disappointing was that she was full of attitude, rolling eyes and the shear lack customer service. She could have easily accepted that the pricing was different, simply apologize for the confusion, and take note to fix for future customers. Though she gave the refund, she did so in a very condescending way with rolling eyes.
When asked for her name, she said it’s Veronica and I’m the manager. I was blown a way that a manager would act that way. I don’t know how she got to that position but she sure needs more training on customer service!
… morePurchased a menu item, but was charged more than the price that was posted. It was a nominal difference, About 80 cents before tax. No big deal, but called to their attention so they can fix the board.
But instead of admitting their menu board was wrong or lacked the right info, she kept insisting the system price that was rung up was correct. What was disappointing was that she was full of attitude, rolling eyes and the shear lack customer service. She could have easily accepted that the pricing was different, simply apologize for the confusion, and take note to fix for future customers. Though she gave the refund, she did so in a very condescending way with rolling eyes.
When asked for her name, she said it’s Veronica and I’m the manager. I was blown a way that a manager would act that way. I don’t know how she got to that position but she sure needs more training on customer service!