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While some things have changed over the last few decades, El Pollo Loco’s delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way – on our signature open-flame grills – then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Covina, CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Fast-food chain outpost known for Mexican classics made with fire-grilled chicken.
Hours
| Saturday | 10:30 AM–10:30 PM |
| Sunday | 10:30 AM–10:30 PM |
| Monday | 10 AM–10:30 PM |
| Tuesday | 10 AM–10:30 PM |
| Wednesday | 10 AM–10:30 PM |
| Thursday | 10 AM–10:30 PM |
| Friday | 10 AM–10:30 PM |
Address and Contact Information
Address: 100 N Azusa Ave, Covina, CA 91722
Phone: (626) 339-7337
Website: https://restaurants.elpolloloco.com/ca/covina/100-n-azusa?utm_source=gmb&utm_medium=yext
Order and Reservations
Order: Order online
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Last Updates
Reviews
J. C. Lima
I am a long customer of El Pollo Loco! I visit these restaurants several times a month around Los Angeles. But, I have to complain about the customer service is received on this particular El Pollo Loco, I usually use my app to order ahead, however, I eat inside. I informed “Aldren or Aldrin” that it was going to be for eating here! With a miserable look on his face he went ahead and began preparing my order on a tray. I felt no joy looking at this man’s face. As a person who works in the hospitality industry I know how important it is to put a smile on your face in order to make customers or clients feel at ease or comfortable. He wasn’t much of a charmer. When I requested my drink, he gave me a look as if I was asking him to give it to me for free! Checked the receipt too, as if I was lying! I had also requested 6 avocado sauces on the app, which he only decided to give me three, i hadn’t noticed! I asked for serranos, he still stared at me as if it was a bothersome request! After I sat for my lunch I returned for the rest of my avocado sauces and he looked bothered again! I mean, I almost lost my appetite! Just as a friendly advise, send your managers and front desk people to “Charm School” it makes a difference when you smile doing your job. “And Aldrin or Aldren get a different career if you don’t like what you do” the customer isn’t at fault of your misery!
… moreJonathan
Never use the drive thru, they get rid of the burnt or undercooked chicken.
Never use a coupon, you will get horrible service. They make the non coupon customers food first.
Rude people at the drive thru every time as well.
Worse pollo loco I’ve been to. Even the ones in the bad neighborhoods are better.
… moreNever use a coupon, you will get horrible service. They make the non coupon customers food first.
Rude people at the drive thru every time as well.
Worse pollo loco I’ve been to. Even the ones in the bad neighborhoods are better.
JERRY MARTINEZ
SO BAD THEY REFUSED TO TAKE MY ORDER THEY SAID THEY ARE OUT OF CHIKEN AT 7:00 PM. AND THEY STILL TAKING ORDERS SO I WILL NEVER COME BAD TO THIS PLACE BAD BAD COSTUMER SERVICE SO NO STAR FOR THIS RESTAURANT
… moreJay Mamon LA Local Guide
Good place to have a good stop 🙂 vibe is consistent with other stores, food is great and customer service is superb
… moreBarney C
I always order a 3 piece leg and thigh and ask for substitute of the leg for another thigh, this location doesn’t honors the change, not even for a extra charge, won’t be coming back
… moreRudy Abundis
It’s pretty much like most El pollo locos. They have good food, good service and good service.
… moreMr Perez
Stopped by El Pollo Loco on a whim, and I’ve got to admit… they came through. The tacos were fire — crisp shells, plenty of filling, and actually seasoned right (rare for fast food). There was a tiny hiccup with my order, but the staff handled it smoothly without any drama, which honestly says a lot. I walked away with what I wanted, plus a reminder that some places still know how to keep customers happy without making it a production. Solid experience overall. Food hit, service chill. I’ll be back.
… morerobert padilla
Oder 2 peace chicken meal wing with breast. Breast was almost as big as the wing. Very small portion of chicken I didn’t get full. I’m a regular pollo Loco customer. I won’t be returning to this location. I will need to go to another restaurant to get more food. I’m very disappointed.
… moreJennifer
I came to this location a day ago and the whole staff is amazing!! The young lady that took my order which I believe her name was Jazmine was really amazing!! She had such a nice smile when greeting me and She suggested me to get a 12 piece instead of a 8 piece and add a side because it would’ve been a little bit more money. I’m glad they have workers like her! Thank you for such a great service.
… moreAna Monge
I picked up chicken last night around 6pm from here and I must say I was totally surprised. Cudos to the person making the chicken…it was moist and tender yet nicely charred. Reminded me of how it was back when Pollo Loco first started here in the early 80’s. I would get it more often if I knew it would be this tasty every time.
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