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✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery
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Fast-food chain outpost known for Mexican classics made with fire-grilled chicken.
Hours
| Saturday | 10 AM–9 PM |
| Sunday | 11 AM–9 PM |
| Monday | 10 AM–10 PM |
| Tuesday | 10 AM–10 PM |
| Wednesday | 10 AM–10 PM |
| Thursday | 10 AM–10 PM |
| Friday | 10 AM–10 PM |
Address and Contact Information
Address: 8601 Santa Monica Blvd, West Hollywood, CA 90069
Phone: (323) 443-8233
Order and Reservations
Order: Order online
Related Web Results
El Pollo Loco in West Hollywood, CA | 8601 Santa Monica Blvd
El Pollo Loco is a quick-service fire-grilled chicken restaurant inspired by the flavors of Mexico, located at 8601 Santa Monica Blvd in West Hollywood, CA.
Locate El Pollo Loco near West Hollywood
Find an El Pollo Loco location near West Hollywood. Get directions and enjoy fresh L.A. Mex style cuisine for dine-in, takeout, delivery or drive-thru.
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Last Updates
Reviews
Excellence Services
I got the best service ever, Daniel service was fantastic!!!
He’s on a different level, very attentive, very helpful paying attention of every little detail to make your meal a fabulous experience!!!
And with a great smile, nice personality!!!
We need more people like him!!!
Thank you very much
… moreHe’s on a different level, very attentive, very helpful paying attention of every little detail to make your meal a fabulous experience!!!
And with a great smile, nice personality!!!
We need more people like him!!!
Thank you very much
Geo Gonzalez
I came in and I was noticed immediately by the employees. I was greeted and helped. My quesadilla was good but I forgot it had pico which I forgot to tell the cashier. It was my bad; though, still delicious. Good size! The use the restrooms and all clean. Floors and tables clean. Lots of choices to seat. I’ll make this my new Pollo Loco to go to. Thank you for the attention to this matter. I love this place plays music, it makes me enjoy more.
… moreMel Gattis
Great food and experience. It was our first time in California in years and we had never eaten here before. It was Great Mexican food served up hot and fresh! As a photographer I really enjoyed the photo collages on the wall and felt inspired. I took a picture with the manager Victor because he was really nice and made us feel welcomed. Thank you.
… moreA K
Value for money for sure. Easy ordering and clean. The place is very conveniently location.
Most of all the food was really good. Recommended if you want a quick chicken fix.
… moreMost of all the food was really good. Recommended if you want a quick chicken fix.
Sam Tan
I’m really disappointed with my experience ordering from El Pollo Loco Catering. I placed my order directly through their website, expecting it to be handled by their team — not outsourced to DoorDash. If I wanted to use a third-party service, I would have, but I trusted El Pollo Loco to manage their own catering deliveries.
Unfortunately, that trust was misplaced. The DoorDash driver ignored my calls, answered only once, and completely failed to follow the delivery instructions I provided. He dropped the food off at a residential address instead of our office, and no one there had any idea what was going on. I had to walk almost a mile from my office to pick up.
What made this situation worse was how both companies handled it afterward. DoorDash refused to take any responsibility, and El Pollo Loco wouldn’t help because “it was a DoorDash delivery” — even though I ordered directly from their site. That’s not acceptable.
My whole experience was ruined because of this handoff to DoorDash. I expected professionalism and reliability from El Pollo Loco’s catering service, but instead I was left with no refund and no accountability from anyone involved.
… moreUnfortunately, that trust was misplaced. The DoorDash driver ignored my calls, answered only once, and completely failed to follow the delivery instructions I provided. He dropped the food off at a residential address instead of our office, and no one there had any idea what was going on. I had to walk almost a mile from my office to pick up.
What made this situation worse was how both companies handled it afterward. DoorDash refused to take any responsibility, and El Pollo Loco wouldn’t help because “it was a DoorDash delivery” — even though I ordered directly from their site. That’s not acceptable.
My whole experience was ruined because of this handoff to DoorDash. I expected professionalism and reliability from El Pollo Loco’s catering service, but instead I was left with no refund and no accountability from anyone involved.
Chris P
Warning: DO NOT TAKE A LUNCH BREAK HERE. Took 20+ minutes to produce nothing but a refund for an online order and then all of a sudden wanted to act like the order exists so it was a priority last minute. I just get a refund nowadays, calling corporate doesn’t make things work any quicker in the moment. Once these stores start shutting then people will realize how much they appreciated the opportunity to work in this country’s food service industry. The argumentative approach and attitude when a receipt is purchased and the outrage experienced from management when a refund is requested was not acceptable by any means. Won’t be coming back.
… moreMatthew Richardson
Best part of my meal was the free parking.
I ordered the Queso Crunch Chicken Burrito.
What I received was lots of rice, no crunch (unless you count the edge cuts chicken debris). The other bits of chicken were a soggy salt bomb.
The little cups of salsa behind the counter are only half filled (another solid shrinkflation move).
Gross all around.
… moreI ordered the Queso Crunch Chicken Burrito.
What I received was lots of rice, no crunch (unless you count the edge cuts chicken debris). The other bits of chicken were a soggy salt bomb.
The little cups of salsa behind the counter are only half filled (another solid shrinkflation move).
Gross all around.
E
Before you go there, be aware this El Pollo Loco charges noticeably higher prices than other locations, even though the food and sides are exactly the same. Customers shouldn’t have to pay extra just because of the location — this is West Hollywood, not Beverly Hills. Management should compare their menu prices with other El Pollo Loco restaurants and bring them in line. Until then, expect to pay more here than you would elsewhere.
… moreRT Packer
Simply the BEST el pollo I’ve ever visited (& I visit a lot). The most caring and sincere staff (Ofelia, Daniel, David & Jackie are always the sweetest of people-I eat here daily). The food is quality and the prices are fair. The restaurant is always super clean. Thank you for being such a great place to visit. The BEST!!!!
… moreMarcus ReyLu
The best place I’ve visited in crazy chicken, clean bathrooms, clean kitchen, clean tables and floors, perfect side portions, very good chicken size, I think even much bigger than in other places, exquisite flavor, and above all ARTURO’s attention was one of the best and especially because he is bilingual, something very rare for people who come from other countries to visit and do not speak English
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