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While some things have changed over the last few decades, El Pollo Loco’s delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way – on our signature open-flame grills – then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Houston,TX, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Fast-food chain outpost known for Mexican classics made with fire-grilled chicken.
Address and Contact Information
Address: 5321 S Rice Ave, Houston, TX 77081
Phone: (713) 668-6428
Website: https://restaurants.elpolloloco.com/tx/houston/5321-s-rice-ave?utm_source=gmb&utm_medium=yext
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Related Web Results
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Reviews
Nicole
Decided to try this place based on reviews. Customer service was terrible no one was at the front I had to wait a few minutes while employees were talking !
I ask the lady for sauces there was some missing. The chicken had little flavor very dry not fresh. The rice was uncooked! It was very chewy and the beans no where close to Mexican beans was more of can beans. Please read bad reviews they’re all true !. I do not recommend this place. For the price food quality is terrible.
… moreI ask the lady for sauces there was some missing. The chicken had little flavor very dry not fresh. The rice was uncooked! It was very chewy and the beans no where close to Mexican beans was more of can beans. Please read bad reviews they’re all true !. I do not recommend this place. For the price food quality is terrible.
Bobby Tamez
All I know is that the food was GOOD! It was what I hoping for after a 10 hr drive. I picked it up as take out….I wasn’t missing napkins ,plastic ware salsa, everything was there. I ordered the 4 pc combo, Thanks guys!
… moreFrancis Leal
Great service and atmosphere! I visit at least once a week and staff and managers are always attentive, friendly, and professional. It’s also impressive that I always see them cleaning inside and outside of their location. Took off 1 star because -sometimes- the chicken seems a tad dry and the tomatoes in the salsa seem a little old. Otherwise I love eating here!
UPDATE: Chicken was juicy and tomatoes in the picó de gallo were fresh! I’m so happy and bumping my review to a well deserved 5 stars! Thank ya’ll for listening!
… moreUPDATE: Chicken was juicy and tomatoes in the picó de gallo were fresh! I’m so happy and bumping my review to a well deserved 5 stars! Thank ya’ll for listening!
janice henderson
I was GREATLY DISAPPOINTED with the food at this location. I paid almost $12 for a 2 piece combo with rice and beans. The rice was dry and horrible. It look like it had been sitting all day. The pieces of chicken was so small and sort of dry. The flavor was pretty good but this was definitely a WASTE of money!! I won’t be going back!!
… moreRefugio
Dani is the best, always makes me happy to know she’s taking my order. She has a friendly and positive attitude, food is always fresh and I’m always taken cared of here!
… moreM K
my first time trying this place. I was in the area next door to be exact and was hungry wanted to give it a try while waiting for the hubby next door so went in to order in person even tho they had a drive thru. was bit of a wait to actually order hence the 1 star off because other than that food was good, chicken is fresh and grilled on site.
good smoky flavor, decent portions and price point as well
… moregood smoky flavor, decent portions and price point as well
Brandon
I don’t know what’s going on here, but this is only my second time inside the restaurant and it was blistering hot again. I thought the first time might have just been poor climate control management, but it’s clear this restaurant is run down and not properly maintained. They clearly have a broken AC system, along with a broken soda machine and other issues worth mentioning. I tried filing a complaint with the manager, but no manager was to be found, so I called the corporate office—and of course, they didn’t answer either. Worst fast-food restaurant experience.
… morekuo zhang
depending on who is working in kitchen today. If someone lazy is on duty, he will cook whole day chicken in morning and sell them whole day. Your chicken will hard like rocks and dry like lumber, if you see tons cooked chicken on grill you should turn around before your tooth breaks.
… moreJosé ART
Had ordered a Burrito Grillers Box. Not bad but I think the portion is less than expected. The food was ok. What I didn’t like is the service. They made me wait too long on purpose and there was no line. They already know about it. (Jan. 7)
… moreBluedude Sportstalk
Fire Chicken to perfection with everything chicken on the menu from Tacos, salads, chicken family meals….it’s chicken dammit you can’t go wrong off the grill and they do it better than anybody except me
… more