Jordan Yoshimine
Our Airbnb host recommended this place to us and we were not disappointed. First, let me say service was excellent. Multiple employees stopped by to assist us with our requests. Drinks were topped off; chips and salsa were refilled liberally. Top notch. Food was very, very good. Portion sizes are quite large. We may be back before the trip is over!
… moreJoshua Poe
The food was good, the service was great and the restaurant was clean. I especially enjoyed the Chicken Fajita Nachos. They were layered and covered with toppings. The only negative that I can say was that it was a little pricey compared to some of the other Mexican restaurants in the area. I would say that most meals were about $1.50 to $2 more, but the portions were generous and the food was good.
… moreShawndale Lang
Went in and asked for a menu, and they didn’t have what I wanted, so……. They went above and beyond, and created one for me. And I’ve never really been a fan of red salsa….. That is until I tried theirs. ABSOLUTELY AMAZING!!! 5 Stars, and I will definitely return
… moreErica Obanoyen
First time here for Mother’s Day! I got tapatios tacos, they were so yummy. Great quality and size…it came with four tacos and I ordered an extra thinking I’d want more but I was stuffed by the time I finished the 3rd one. Hubby got Texas fajita and he loved his as well…dessert was enjoyable as well. I got flan the kids got churros..also I would like to mention how quick the service was. Chips and salsa as soon as we were seated. After we finished the the chips the food came right away.
… moreMario S.
Stopped in for food and drinks after work. We felt a difference in how we were treated because of how we looked compared to their “white” customers. Asked to speak to a manager and was refused that option. We left disappointed and walked over to Drakes where we had great service and left a generous tip on a $300 bill.
… moreKi’ara Taylor
Decided to try out El Mariachi Towne Center for the first time. My family ordered togo for convenience and had an overall unpleasant experience.
It all began when calling to place an order, I was hung up on before having a chance to speak. After arriving home with our food I noticed my meal was incorrect. At that very moment, I called in hopes of the issue being resolved.
Upon calling, I asked to speak with a manager to express that my order was incorrect. The lady mentioned that she was the manager and shared that there was nothing she could do. I shared that my meal was missing ingredients and she agreed that what came on my order was incorrect. She mentioned “it’s not my fault, it’s the kitchens” and “you should have called earlier”.
Long story short, nothing was resolved during this interaction and she rudely hung up the phone during our conversation. Unfortunately this experience was very unprofessional and I will not be recommending this restaurant to anyone. The customer service is extremely poor.
Check out the pictures to see what I ordered vs. what I received.
… moreZachary Hempel
Omg Texas Nachos, margarita, and service was FIRE 5.5/6 I wish the price was a little cheaper but oh well! The decor is above avg the restrooms are well kept. Outside looks good…. clean…. Happy hour 2-6 mon-fri. Margarita is the best in KY. *Cheese dip is addicting as well*
… moreA.K. Singh
Great flavor with efficient service.
Great selection of sauces to enhance the experience. Even the fries (stayed crunchy for over 30 minutes) and chicken tenders (crunchy and juicy inside) were a hit.
… moreEarthling D
Every time I come here, the food is great. The service is always very polite and professional. The prices are very reasonable. I don’t have Mexican food very often, but when I do, I have El Mariachi.
… morePamela Code
The service was amazing very courteous. My husband and I loved our respective dishes. The portions are so generous we struggled to finish them! It was a huge step up from the Applebee’s we ate at next door the night before…
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