Sunil Chowdary
I’m extremely disappointed with my recent experience at your restaurant. I specifically ordered a vegetarian meal, as I have been strictly vegetarian for over 8 years. However, I was served a dish that contained steak. This was not only careless but deeply disrespectful to my dietary choice and beliefs.
When I returned to the restaurant to address the issue, instead of offering an apology or a solution, the staff were rude and dismissive, even asking me to leave. This is completely unacceptable behavior for any business that claims to value its customers.
Mistakes happen, but how you handle them defines your professionalism — and in this case, your staff’s conduct showed a total lack of respect and accountability. I will be sharing this experience publicly to warn others and expect this issue to be taken seriously.
… moreRedBullKC
Jeremy was an incredible waiter! We had a large party and there was “mucho grande” food ordered! The food was good, but not a lot of flavor! The portions were commendable and the food arrived at the correct temperatures, quickly! We were amazed at how fast our food was prepared and delivered! Plenty of parking and the restaurant was extremely clean on the outside! We tried to get help a couple of times from workers passing by, but they wouldn’t stop to acknowledge us! It might’ve been a language barrier, or the employees just didn’t care! I probably wouldn’t eat at this location again! I was hoping the food had more flavor and not so bland!
… moreStacy Echavarria
Came to this location for the first time and the food was great. I ordered the California burrito and I don’t think they know how to fold it into a burrito so I had to refold it. Since I’m from California I like to compare. I wasn’t impressed. The salsa and chips were really good. I know where to go when I want chips and salsa. My fiancé enjoyed his steak fajitas.
… moreRoni MeyersPeone
Great location. The food was good. Drinks a tad weak for cocktails. The atmosphere seems to be lacking. The vibe is low and employees don’t look happy. We enjoyed the meals we ordered.
… moreJoshua MeyersPeone
This was the first time my wife and I came to this restaurant in particular. We’ve been excitedly waiting for it to open since we saw the signs go up. The builders did a great job and the layout is more open than the other El Magueys in town. The food was great and the drinks were better than standard house drinks. I had the Chilli Rellenos de Mariscos and I would recommend it without a doubt. The atmosphere was quiet and appealing and our server was the right amount of attentive.
… moreTrina Plummer
I came in to to go. Super friendly staff. My order was ready quickly and the food was great! Highly recommend.
… moreHayley Phillips
The food was delicious per usual, but our server really made the experience so much better. He was very attentive and kind. My grandmother got stuck and I wasn’t able to get her out of it, our server saw us struggling and immediately came to help her up and held all the doors for us. Thank you for the service!
… moreRobert Howard
Nice clean restaurant, but doesn’t feel like a Mexican restaurant. In a large group and some people’s food was overcooked. My was very tasty. Service was not on point, had to ask for things multiple times. Could be a great experience but needed more staffing. Will visit again to see if things improve.
… moreChalla Vamsi
I ordered food from this restaurant, and as soon as I opened the box, there was a very bad smell. The food was definitely not fresh and seemed unsafe to eat, especially for children. This is unacceptable — restaurants need to provide clean and fresh food, particularly when families and kids are involved. I will not be ordering from here again.
… moreRadfan
Very nice place and an excellent addition to the North Shoppes! El Maguey North has plenty of seating, parking, and of course, the same great Mexican food that can be expected in any of their restaurants. Their margaritas are top notch!!!
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