Hours
| Friday | 9:30 AM–11 PM |
| Saturday | 9:30 AM–11 PM |
| Sunday | Closed |
| Monday | 9:30 AM–11 PM |
| Tuesday | 9:30 AM–11 PM |
| Wednesday | 9:30 AM–11 PM |
| Thursday | 9:30 AM–11 PM |
Address and Contact Information
Address: 400 W San Carlos St, San Jose, CA 95110
Phone: (408) 275-6299
Website: http://ordereljalapenorojo.com/
Menu Photos
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Reviews
Erika Espinoza
Just bought 3 orders of chicken flautas. Mind you it was 50 bucks . Asked for extra sauce got only 2 little ones for 3 orders ok . Asked for toppings on the side . Only got lettuce no sour cream or guacamole, and servings just keep getting smaller. So disappointing because this place has some good food .
… morePedro Filipe Abreu
Avoid. Read the other comments about service. They are true. These are uneducated people with no respect for clients.
My family has been coming here for many months now mostly out of convenience and always felt the bad attitude but dismissed it since it’s a quick grab and go. But today they messed up the order and marked as veggie the fish burrito. When I asked about it they insinuated that I was trying to profit by having eaten 1/5 of the burrito before noticing and told me to give it to my wife since she’s my wife and that would be okay.
When I asked to redo both since the veggie one (marked as fish) looked off and when tried to bring her attention to how serious this mistake is since I could have allergies, she went completely nuts and started to say she refused service. Eventually I was able to get the fish one redone but then she said not to come back.
I even tried to reason and apologized if I sounded too angry but she closed the window on my face and my wife’s too.
I can’t really express here how low level this interaction was. Probably the worst I’ve experienced at any restaurant. Best way to describe is how other folks put it – felt like ghetto.
But I’m glad she’s refusing service since it’s the way I for sure won’t be coming back.
… moreMy family has been coming here for many months now mostly out of convenience and always felt the bad attitude but dismissed it since it’s a quick grab and go. But today they messed up the order and marked as veggie the fish burrito. When I asked about it they insinuated that I was trying to profit by having eaten 1/5 of the burrito before noticing and told me to give it to my wife since she’s my wife and that would be okay.
When I asked to redo both since the veggie one (marked as fish) looked off and when tried to bring her attention to how serious this mistake is since I could have allergies, she went completely nuts and started to say she refused service. Eventually I was able to get the fish one redone but then she said not to come back.
I even tried to reason and apologized if I sounded too angry but she closed the window on my face and my wife’s too.
I can’t really express here how low level this interaction was. Probably the worst I’ve experienced at any restaurant. Best way to describe is how other folks put it – felt like ghetto.
But I’m glad she’s refusing service since it’s the way I for sure won’t be coming back.
Brendan Chia
Food was good, outdoor is fine, however they charged fee for paying using credit card service was OK, really there is no service. Clean after your own mess. Parking ️ is limited to 2 – 3 cars only. Mainly to go orders.
… moreCrystal Castro
Over the past five years, our family has consistently patronized this Mexican Taqueria restaurant drive-through. Each visit is marked by exceptional customer service and a warm and respectful atmosphere. Lorena frequently ventures out of the establishment to order our rice and beans with cheese. The restaurant’s ambiance is truly exceptional. ℴ ℴℴℴℴ !!! ℯ ℴ ℯ ℯ ℯ!!
… moreJaelyns Momm
I’ve been coming here with my family for over 6 years. The service has always been mediocre but the senoras did their best and we still spent money. However the service lately has been shocking and disgusting. The treatment you receive after paying money to this establishment is mind blowing and completely insane. The entire time crystal was irritated with us trying to order then she was rolling eyes at the window closing windows on our face , she then threw salsa at my husband for asking her for extra salsa and asked her what her issue was. She said she was fine and if we didn’t like it we should come back at night and not during the day. We asked for her name she said it was Crystal and then asked us in Spanish would we like her to write it down. She’s doesn’t give a damn and knows she gives horrible service.. Save your money unless you like being treated poorly and like you’re a bother for spending money at their business. This place is family owned and I’m sure the owner has already lost money because of crystals attitude . Reading the comments below there’s many others who possibly have had to deal with crystal and her bad attitude I hope this helps others . Don’t waste your time, there’s far Better authentic Mexican food places that want your business and appreciate you and your money. !!
… moreV
This is My Ultimate Favorite to go place in San Jose! Everything is absolutely Delicious!! My favorite are the super chicken taco’s! And the ladies here are so sweet and Amazing! Always make me laugh and even though they’re super busy they’re always so kind! This place is a Must! Once you try it you will Definitely be coming here forever!
… moreDaisyLee
El Jalapeño Rojo has some really good food. My absolute favorites are the super nachos with meat and the super quesadillas. Lorena, who is the cook, is amazing. She already knows exactly how I like my food, which makes the experience even better. She’s super nice, friendly, and clearly puts care into what she makes. I highly recommend coming in the evenings after 5 pm when she’s there.
… moreTerri Brown
I can’t believe I’ve lived here all these years and never tried this little drive in. Outstanding food – very authentic, reasonably priced and caring service. Thank you for a great authentic meal before I move out of California tomorrow.
… moreArturo Moroyoqui
I like this spot for a quick bite. They have some of the best burritos in the area, especially for the price. You could get a fat burrito for less than $12, except they add lettuce to it (guácala) so you gotta ask them not to.
… moreAguilas America
Had an asada torta really big was good just needs more meat for the price its good
… more