Adeline Dolgner
I had such a great experience at El Charros! The food was absolutely amazing, everything was packed with flavor and tasted so fresh and well-seasoned. You can really tell they care about the quality of their dishes.
The service was just as impressive. Our waitress was super friendly and sweet, and she kept coming back to check on us and ask if we needed refills. She made us feel really welcomed and taken care of the entire time.
Overall, such a great atmosphere, delicious food, and excellent service. I’ll definitely be coming back!
… moreErika Weir Jackson
This is my second time coming here and I have enjoyed both times. When I showed up, my husband and I were seated immediately and our waiter was very nice. The tortilla chips are really good! I ordered a beef chimichanga and my husband ordered a pineapple dish. The food came out quickly and it was delicious! Very large serving sizes. I could only eat one of two chimichangas. The menu was clear and it listed all the ingredients so I knew exactly what was inside. It was pretty quiet, no loud music happening. If you want a chill dinner that is affordable and tastes good, I recommend coming here!
… moreCortney Forman
We decided to have an easy night and not cook since half the family is out of town- so we ordered from here for the first time via delivery on ubereats. Everything was filling and delicious! We will definitely order from here again!
… moreMeg
They have thee best Paloma!!! The birria tacos are so yummy and the nachos were perfect!!! When I’m in town I always stop here, a definite must go if you’re in the area!
… moreG W
NOT A GOOD FIRST IMPRESSION.
Walked in. They were talking in Spanish among themselves. No one saw us come in and walk close to the PLEASE WAIT TO BE SEATED sign.
Our server could not hear me tell him my order. Had to repeat it about 4 times. The music was so loud. I asked a lady if there was a way to turn the music down. She told me that some of the music is loud. But she would see if she could.
Quesadilla had onions, peppers and tomato inside. That is not on the menu. Come to find out the SHREDDED CHICKEN is mixed with all those ingredients. What if someone is allergic to one of them????? Our server did not even offer a different kind of chicken. Asked for the manager. She offered a different chicken. She was not thrilled. Told us that there is an up charge for the chicken, but she was not going to charge us. That should have never been said.
Happy Mother’s day!
… moreMike Rohan
El Charro Mexican Grill in Verona, WI, is a delightful dining experience! The vibrant atmosphere and friendly staff instantly make you feel welcome. Their extensive menu offers a fantastic selection of authentic Mexican dishes, all bursting with flavor. I especially loved the enchiladas and fresh guacamole! The margaritas are a must-try, perfectly crafted and refreshing. Whether you’re dining in or taking out, El Charro is a gem that never disappoints!
… moreJane kinney
My husband and I stopped here for dinner. We were seated promptly and were given chips and salsa immediately. The restaurant was clean and very well kept. Our waitress and the other staff were very friendly. Our food was hot and plentiful when it was brought out. We both were very happy with our food. We will return another time for dinner.
… moreNicole
Food was absolutely delicious, which it usually always is. Staff however seemed like they were trying to rush us out even though it wasnt very busy. We were going to both get dessert, but she brought us the check and never asked. Kinda sucks, as fried ice cream was the reason we came here for my bday. So we went elsewhere for dessert. Waunakee location is much more friendly and food is just as good!
… moreJana Reed
We’ve gone twice now on a Friday between 5-6 and have gotten sat right away. I got chips and salsa within minutes, which my kids love. Same Waitress both times and super nice fast service. Get the pitcher of margaritas. it’s worth it.
… moreScott G
First, I don’t post negative reviews about restaurants unless the food is really bad. Unfortunately, this is the case. The experience started off well, but went down hill very quickly. We were seated within a few minutes of our reservation for ten, and the area we were seated in was a nice area. The chips and salsa were delicious and they were refilled immediately. I ordered steak fajitas and my wife ordered chicken quesadillas. My kids ordered burritos and my sister ordered Hawaiian fajitas. My fajitas came and I placed the ingredients into two shells, trying to eat them, but they had a burnt taste. I tried to cover the taste by mixing the rest of the fajitas with the other ingredients (lettuce, tomato, sour cream, etc.), and it was so burnt that I couldn’t eat it. I wanted to try and eat it but I couldn’t, as the smell and taste turned my stomach. I normally just eat bad food, say nothing and choose not to return, in order to not make a scene. This case was by far the worst Mexican food I have ever been served. My daughter said her burrito was gross, as was my wife’s quesadilla. Both of them ate about half of their meals. My sister’s fajita was edible on the top, but also black and charred on the bottom. The waitress never came back until everyone was almost finished. She told me there was nothing she could do besides refund my meal, and that the “burning” happens with fajitas. However, having eaten fajitas at many other establishments, I know burnt fajitas that can be smelled and are black on the bottom are not common. The bill came and my meal was included on the bill. The waitress said she thought I was kidding about my burnt meal. I had to have her change it, as it would have been $80 for horrible overpriced food. I walked out paying $60 for food I couldn’t even enjoy. There are tons of great Mexican restaurants in the Madison area and this establishment is on the bottom of my list. I would never recommend eating here to anyone and I will never return to eat here again. Please consider doing the same.
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