Hours
| Monday | Closed |
| Tuesday | 5–9:30 PM |
| Wednesday | 5–9:30 PM |
| Thursday | 5–9:30 PM |
| Friday | 5–11 PM |
| Saturday | 12–11 PM |
| Sunday | 5–9:30 PM |
Address and Contact Information
Address: 85 Devon Street West, New Plymouth Central, New Plymouth 4310, New Zealand
Phone: +64 6 215 0063
Website: https://www.abrazo.co.nz/
Menu Photos
Order and Reservations
Reservations: abrazo.co.nz
Related Web Results
El Abrazo (@ElAbrazoSg) – Facebook
Order El Abrazo – New Plymouth, Menu Delivery [Menu & Prices]
Dine In Menu – El abrazo
Reviews
EL ABRAZO completely exceeded my expectations! From the moment we walked through the door, we were greeted with genuine warmth that set the tone for the entire evening.
The ambiance is simply wonderful – there’s this inviting, intimate atmosphere with thoughtfully chosen lighting that makes you feel like you’ve stepped away from the everyday hustle. The décor strikes the perfect balance between elegant and comfortable, with touches that reflect authentic character and attention to detail. Whether you’re there for a romantic dinner or catching up with friends, the vibe just works.
Now, the food – absolutely incredible! Every dish we tried was bursting with flavor and clearly made with fresh, quality ingredients. You can taste the passion and care that goes into the preparation. The portions were generous without being overwhelming, and the presentation was beautiful. We found ourselves savoring every bite and already planning our next visit before we’d even finished!
The service was attentive without being intrusive – our server was knowledgeable, friendly, and made excellent recommendations. You can tell the entire team takes pride in what they do.
EL ABRAZO isn’t just a meal, it’s an experience. If you’re looking for exceptional food in a welcoming atmosphere with service that makes you feel valued, this is your place. We’ll definitely be back soon – highly recommended!
The food itself was really bland. My beef tacos (dairy free, pictured) and my partner’s verdes enchiladas had nothing going on – including the rice that was with the enchiladas looking like some reheated Uncle Ben’s Mexican Rice pottle.
The service was also really poor. There were two wait staff on the floor, and two cooks in the kitchen, so everything was taking very long to come out – even with the restaurant at 1/3 capacity. Also, I had a weird incident where the nachos came out with sour cream all over them even though we’d ordered the tacos dairy free. Not huge, we should have been clearer around that maybe, but that illustrates the level of thoughtfulness in the service.
Ambiance is the best part about the restaurant, though the Uber order beeps really detract from that.
I think this restaurant has good bones, but we just didn’t have a good time here and I probably should have sent my food back because I didn’t like it. A good learning lesson.
Food came out so slow even though I was the only one in at lunchtime.
Avocados for guacamole not fresh.
Flavours were just wrong for Mexican food- mushy burritos, over seasoned, sweet in weird places. I’m a connosoir but also fairly forgiving in this country. But the positive reviews are just wrong especially for such a pricey place.
Server was unable to explain/communicate about menu questions (like “how is the steak prepared? Is it sliced, chopped?” etc). I asked if only frozen margs were available and he said yes. Ordered one anyways tho it’s not my preference. Actually came out on the rocks which is how I like it, but again… communication from menu and service was just wrong.
Menu is not descriptive (doesnt list that sour cream comes on burrito, luckily I like that but for dietary issues I can only imagine)
I was really excited to try but wouldn’t recommend or go back.
The nacho chips were small and not crispy – they seemed stale. The cheese was hardened like adhesive – not melty and stringy – you had to break portions off. There was a drizzle of white sauce and green sauce – I think supposed to be sour cream and guacamole? The best part of the nachos was the shredded meat – generous portion.
The enchiladas were smaller than taquitos and drenched in flavorless verde sauce. It honestly looked like a plate of sauce with way too much of the congealed cheese.
Rice and beans don’t come with the meals, except in a burrito, and aren’t listed as sides. When we asked for both, they did graciously provide them, but the portions were unbelievably small – the black beans literally would have fit into the palm of my hand and I’m a petite woman. The rice was so mushy – barely any discernible grains.
The tacos were the best part of the meal by far; they had a generous serving of flavorful meat.
Overall, besides the shredded taco meat, the food was not particularly flavorful, all of it had one texture – soft, and it seemed to have no Mexican seasoning. It also was overpriced (besides the margarita) compared to other meals we’ve had in New Zealand – especially considering the quality.