J C
This store does not respond to phone calls whatsoever. I have placed an online order today, and I needed to change time of pickup. Three consecutive calls with no answers. So naturally afterwards, I arrived later to pick up the food, but they had already started closing shop before closing time. Employees saw me at the front door, but refused to give me an explanation. I hope this issue gets resolved soon and that I receive my refund.
Edit: No response yet from Guest Services. Multiple good-faith attempts to contact Guest Services and the merchant, with no response from either side. They copy-paste the same generic response and provide no follow-up. I can provide call logs showing my attempts to contact the merchant.
… moreJason Kaplan
Fast and friendly, but the food is so weak. It’s like airplane food. Or high school cafeteria. Zero love. You can almost taste the business spreadsheet when you eat it. And very overpriced. How can this single egg and cheese on a bagel be worth $7? Oh sorry…$6.95.
… moreSal Mir
This location offers all that other same chain store offers but has staff that is not very polite/easy to work with. I used to think they are discriminating, turns out they are just rude to everyone.
When it comes to bagels, no one can top Einstein bros. and what it has to offer. They have up their game with not only a wide variety of bagels but making sandwiches out of those. The breakfast sandwich varieties are beyond delicious. One used to be able to get free coffee with purchase, nit anymore.
… morewilly kane
Update been giving them another chance and it’s been 5050, half the time I can’t finish my bagel due to some issue. Today I got a booger in my bagel!! Barf, never going to Einsteins again
Def got rancid cream cheese in my bagle yesterday. I always order toasted and it’s never toasted, barely even warmed up… the workers seem swamped tho and they do a good job so not hating on them.
… moreDonny Wilson
Service was fast and their sandwiches are reasonably priced. I got a bacon egg and cheddar sandwich on a cinnamon raisin bagel and it was delicious. I wish I would’ve gotten two eggs to make it a little more filling though. Next time!
… moreBianca Torres
I love the bagels here specially the six cheese bagels. The six cheese bagels is soft in the inside and yet a bit crunchy on the outside. I love to make ham and egg bagels for the family for breakfast. They also have a variety of flavors such as cinnamon sugar, French toast, Asiago, honey wheat and the popular such as plain, sesame seed, and others. Is hard to explain how good this bagels are, you must try them. Sometime they do run out of certain flavor; however, you can see they are continuesly making them so they are always fresh. They also have different cream cheese flavors. I know there are lots of bad reviews towards the staff. In my experience they are just doing their job. They are not the most friendly, but they are not rude. They are just busy.
… moreSergio Zermeno
All my life I enjoy a good bagel with cream cheese or with butter and jam or especially I enjoy with cream cheese with lox,you imagine any ingredients you can put on a bagel. This my first time at Einstein Bros Bagels trying out their bagels and their sandwiches and also their drinks. I step in it was kinda crowded people waiting for their order and others enjoying their bagels and their morning coffee. I went to their bagels and pastry display they have amazing bagels and assortment of flavors of bagels. I got in line decided to get bagels I order two blueberry bagels and one ancient grain bagel. The staff are very friendly.
… moreChristopher Church
This is the best Einstein Bros. I’ve been to, and that’s saying a lot. Very friendly, professional, and helpful staff. Excellent customer service, and let me tell you, I’ve had some weird requests).
Product… I always seek out an “authentic New York Jewish bagel whenever I can. I love small, locally owned businesses rather than chains. And at first I thought “well, it’s a production bagel – it won’t be that good”. But it was. And is.
For $18 for a baker’s dozen with two shmears (that’s worth at least 9 bucks alone) you can’t go wrong.
Pro tip: whether you’re bringing home or rewarding the office, ask for the bagels to be cut. Not only will folks appreciate not doing that awkward dance with the flimsy plastic knife, but some may only need a half, so why not?
… moret l
Super nice staff, thanks! And the food was great too. Had the Texas brisket signature sandwich and hash brown side.
… moreRaj P
Pretty okay bagel, good spreads. Wish they took any care in how the bagel is sliced. Our dozen had a bunch that were at such an angle that they didn’t make it to the otherside.
… more